WalgreensReviews 774

Well organized and stocked. A very useful store bogged down by underpaid, undertrained, unhappy employees. I go where they remember my name, even though I spend a little more I think, I like it when I am known in such a personal business as a pharmacy. Let me make it clear that it is the pharmacy that I am rating. The Walgreens store is good, the pharmacy OK. Isn't it the pharmacy that makes us decide where to go for a "drug store"?. This comes from a customer of over 50 years.

This place is the worse experience I have ever had with an online business -- simply the worst! They told me that it would take a week and a half to get to me because they had to order the contacts from somewhere else. So when the arrival date came and no contacts I called them -- first of all, the customer service stinks -- it took me forever to get through to someone. Then they inform me that my order was lost and it will take another week an a half to get them to me because, of course, they have to order the contacts from another sources. IT'S NOT WORTH IT! I need my contacts... DON'T DO IT! I will NEVER, NEVER, order from them again. Big mistake. BIG!

This review is for the 7401 N Clark Street Location.

Most all of the Pharmacy staff know me by nae. They go out of the way to ensure I have a sufficient amount of medications. They are quick to notify me if this is a comparable drug in the store and save me money. One of the Pharmacists took quite a bit of her time to review drug interactions with one of my medications while I was approaching the right medications and dosages.

So thak you Phamacy staff. I hope you see this!

I have used Vision Direct several times, and my most recent order has left me extremely dissatisfied. Vision Direct engages in deceptive and misleading advertising practices particularly when it comes to their "overnight shipping" offers. I placed an order on 9/2 for contact lenses and chose the "overnight shipping" option which, thankfully it was free per their 2-3 emails advertising it, but I would have paid anyway since this was an emergency situation. I'm sure glad I didn't.

The page stated 1-3 days to get the contacts from the supplier - fine, I was hopeful. They are a middle man and do not keep all their contacts in stock. I certainly wish they would make this more clear in their email correspondence, as it is pretty deceptive to customers, particularly ones who are just re-ordering.

I would assume, since it was a holiday weekend, my order would ship the following Tuesday, 9/8 at the LATEST and I would receive it 9/9. AT THE LATEST. Quite honestly, I think this is absurd considering Amazon has figured out how to ship things to people on a random Sunday afternoon when they order on Saturday, but what can you do. My order did ship on 9/8, however, is not scheduled to be delivered until TOMORROW, 9/11 via Lasership. They ABSOLUTELY did not ship this order overnight. I could have biked to New Jersey to get them and biked home to DC in that time twice.

Not only did it take my contacts NINE days to arrive and SIX business days when I ordered them OVERNIGHT (plus 1-3 days to receive from the manufacturer), but their customer service was simply appalling. Form responses, vague responses, and nothing to ensure they would be retaining me as customer at all. They simply do not care.

DO NOT order from this company unless you are prepared to wait. Deceptive advertising in their email offers, terrible customer service, and long waits. 9 days to receive an expedited order in this day and age is UNACCEPTABLE - anyone who requests overnight shipping expects some urgency! DO NOT pay for their overnight shipping. I am so glad I did not.

Giving this a 3 because I've ran into an issue. Im from the United States so tried Vision Direct because I heard of the great prices, and they were great! I paid 100 USD for 4 boxes ( 2 for each eye). I received the package on the day they said it would arrive but when I opened it I only got 2 boxes ( 1 for each eye). The receipt in the box said Quantity 1 for each eye. I knew I ordered 4 boxes so I checked my email and I received a receipt online saying the Quantity was 2 for each eye. I emailed them today, so I am unsure on if they will be getting back to me. I sent them the screenshots of my emails. I am adding the pictures below, but one is the prices online, the receipt I got from them, and the receipt I got from paypal.