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Walgreens

2.0

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Walgreens Reviews Summary

Walgreens has a rating of 2 stars from 774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 4th among Pharmacy sites.

service
172
value
141
shipping
83
returns
71
quality
127

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Pennsylvania
6 reviews
2 helpful votes
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Great website
August 27, 2015

Love to buy skincare products here. They have an awesome selection.

Date of experience: August 27, 2015
Arizona
8 reviews
2 helpful votes
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I can always find what I am looking for at drugstore.com and have been using them for well over 8 years now! Very good customer service too! Their site is very easy to use & will always help you with all your needs. I find their sale items are great & they keep my list for me to reorder.

Date of experience: August 24, 2015
New York
1 review
1 helpful vote
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Same as the other reviewers. Went with this company over my doctor, 1-800 and Walmart because of the "overnight" shipping as I was running out of contacts and needed a quick fix for plans over the weekend. I called customer service after 3 days to find out that they only mean someone, somewhere will do something the next day. I am on day 6 and still no contacts. Checked the tracker they gave me and it is sitting on a truck somewhere (some company called Lasership). I am so beyond pissed. Guess I should learn my lesson and stay with reputable companies who have been around a while. Can't speak for the quality of the lenses as god knows when i'll get them...

Date of experience: August 22, 2015
Missouri
1 review
0 helpful votes
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I received a call telling me that the distributor has not responded to their requests yet. Even though it has been 2 1/2 weeks since I ordered this, they don't know when it will be shipped and they have not charged my card yet, They are telling me I cannot cancel my order because it is processing! What kind of business has this kind of policy?

Date of experience: August 21, 2015
Michigan
1 review
0 helpful votes
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Great
August 19, 2015

I ordered 5 bottles of lotion, its cheaper than the new company called jet.com, Walmart, and many other sites. My favorite delivery company UPS, delivered to my door for free!

Date of experience: August 18, 2015
Washington
13 reviews
33 helpful votes
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Good Company
August 12, 2015

I have used these guys many times and thus far I find them both fair and honest. I have never had any issues with shipping and they always work fast and keep you up to date! You will most likely have a good experience.

Date of experience: August 10, 2015
Virginia
2 reviews
2 helpful votes
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I LOVE DRUGSTORE.COM
August 10, 2015

My latest order was placed on 8/8/15 at 4:11 pm and received sometime on 8/10/15! I was at work so don't know the specific time delivered. It was an extensive order consisting of hair color, face toner, eyebrow pencils, lipstick and an assortment of other toiletries. Though there were probably 15 items, everything was accounted for, and plastic wrap had been placed over bottles containing hand lotion, foot lotion, the toner, and even the lipstick. The drugstore.com reliable service and speedy shipping are next to none. I am totally sold on purchasing online from this company and having the convenience of packages delivered to my door rather than going from store to store to get what I need. Thank you, drugstore.com.

Date of experience: August 10, 2015
Florida
3 reviews
2 helpful votes
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I have had mixed opinion about it. Because i found it is near to good.

Date of experience: August 10, 2015
California
1 review
1 helpful vote
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I haven't recieved my contacts yet so I can't speak of the quality, but I paid 20$ for overnight shipping & it's been 6 days & they only verified my prescription THIS MORNING probably because I emailed them. Guess when? This morning. What is the point of overnight shipping if it's taking a week? (Or more, since my order hasn't even been processed yet) I complained when it had been 5 days and they didn't apologize or anything. Just gave me an update. Never ordering from here again, they left me blind

Date of experience: August 6, 2015
Florida
3 reviews
5 helpful votes
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So you want to dye your hair, or you read about some new product you'll like to get, but your Walmart or Walgreens does not have it... Just order it and they deliver it. My orders always come within 5 days and many times even less.

Date of experience: August 4, 2015
Michigan
6 reviews
19 helpful votes
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Never disappointed me
August 4, 2015

I have been using Vision Direct for 5+ years now, and I have been continually satisfied. Just this week I ordered one year's supply of contacts and contact solution for only $125 (picture attached), and I received the products within 4 days.

(+) They have the top-brand products (Alcon, CIBA Vision, Acuvue, Bausch & Lomb, etc.). They aren't rip-off versions or anything fake.
(+) They verify the prescription for you, by contacting your eye doctor
(+) Great products, fast shipping

(-) Website design is not amazing
(-) Their website stores old information, so this may cause issues when trying to apply coupon codes (but you can get it fixed right away if you call customer service)

Date of experience: August 3, 2015
California
4 reviews
9 helpful votes
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I am fine
August 3, 2015

The last delivery I was asked to be delivers come on time. The previous - was totally wrong. In the pack there were totally different stuffs than I ordered. After some hassles everything was fixed

Date of experience: August 3, 2015
California
18 reviews
23 helpful votes
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I check all Sunday ads from pharmacies looking for makeup, vitamin, supplement deals and Walgreens wins hands down. Even when it's BOGO (buy one, get one free), Walgreen's generally hasn't the lowest base price. There are exceptions, but they are few. Often their Sunday food ads show real savings to be had, too. Worth a peek.

Date of experience: July 27, 2015
California
19 reviews
18 helpful votes
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Love Drugstore.com. They have just about everything. Free shipping always with a $35 order. Get it fast and always the best prices! So much easier than going to the stores :)

Date of experience: July 27, 2015
Washington
18 reviews
5 helpful votes
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We enjoy the convenience of their drive thru window and that we can set up a notification service where they will contact you by phone when your prescription is near it's renewal date.
One less thing to worry about.

Date of experience: July 27, 2015
Arkansas
9 reviews
0 helpful votes
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Awful experience with online ordering of medications. Could not get it together for my meds. And they weren''t engaged in my efforts to get them to work on it. IMO, they could care less. Will NOT bother with them again. Also, always check your meds carefully when you get them at the brick and mortar... I've had a couple of mistakes with meds. At mine. Once I was given the wrong medication strength... the Pharmacist that I called was horrified and told me to come pick up the RIGHT dosage. They gave me the correct dosage, but never asked for the bottle of INCORRECT dosage. Scary.

Date of experience: July 26, 2015
Georgia
6 reviews
25 helpful votes
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I have been using drugstore for years - their prices are often unbeatable, quick shipping, free shipping - the way they pack things could really be better (glass or breakables should be individually wrapped) but other than that - I will keep coming back..

Date of experience: July 21, 2015
Maryland
3 reviews
3 helpful votes
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Good prices on standard medicine cabinet drew me here, but they and sister site Beauty.com do stand by a color and satisfaction guarantee on cosmetics. I was surprised at the quick refund I received. Also, have a loyalty points for cash program.

Date of experience: July 21, 2015
California
5 reviews
0 helpful votes
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Cool enough
July 15, 2015

drugstore.com helped me in really bad situation
Thus customer support is not so good, but everything else is fine

Date of experience: July 15, 2015
Florida
6 reviews
14 helpful votes
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I've only used Drugstore.com once, but had a good experience with them--found item I needed (couldn't find it locally). Ordered it and received it on time. The quality of the items I ordered was very good and a good value--everything was as described.

Date of experience: July 12, 2015