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WalgreensReviews 774

2.0

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Walgreens Reviews Summary

Walgreens has a rating of 2 stars from 774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 3rd among Pharmacy sites.

service
172
value
141
shipping
83
returns
71
quality
127

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California
12 reviews
12 helpful votes
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They are great.
January 5, 2016

Free shipping could be faster like other companies doing max 4 days to your home from order placement

Date of experience: January 4, 2016
Florida
83 reviews
176 helpful votes
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If you don't have insurance I would not buy any Rx from Walgreens. Look for a local pharmacy or online one instead. Also, it doesn't offer free antibiotics like Publix.

Date of experience: January 4, 2016
Illinois
1 review
0 helpful votes
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Comme ci comme ça
January 3, 2016

I like Walgreens's stores but there online data base is kinda not up to the stores standards.The package tracking can get so confusing from Pre-Shipping notice(wth is that) to getting your package 2weeks later... it's okay

Date of experience: January 2, 2016
California
3 reviews
2 helpful votes
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You will love it for sure
December 29, 2015

Never get any problems with Drugstore, fast delivery and service, quality is decent!

Date of experience: December 29, 2015
Texas
2 reviews
5 helpful votes
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I don't normally shop at Walgreens, because of the two price system it has- one for the customer loyalty program and the other for those not in the program. However, I needed to find a particular vitamin supplement and I was close by so I decided to check it out. I was browsing the supplements when two Walgreens' employees asked me if I needed help. I said yes, I was looking for a particular supplement that would enable me to take two pills a day rather than four. They looked and presented me with two that they thought would do the job. I didn't look very closely at the dosage until I got home. I saw then that I would have to take four pills to get the dose that I needed. This did not solve my problem, so two days later I returned the unopened supplement. I had paid in cash and I still had my receipt.

The cashier told me that I would have to show her my identification. I asked her why that was necessary. I had a receipt and usually at most places that is all one needs to return an item. She said that because I had paid in cash I needed to show my ID. I presented my ID and she proceeded to copy all the information from it. I warned her that if this resulted in Walgreens sending me junk mail, I was going to be very upset about it. I will not return to or buy anything again from Walgreens.

Date of experience: December 28, 2015
Florida
6 reviews
13 helpful votes
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The tracker is a new app that downloads to your phone. It keeps track of all things you don't want to lose. Even a turned off cell phone. Losing one's keys will be a thing of the 20th century by 2150. Most everyone will have one. It is so, obviously a futuristic item of universal ownership that it is eerie to look at the video, to contemplate the app. It is GPS, for all things we own. Myself being born decades ago, watching the video was mind boggling. The future is here, now, and not too difficult to purchase, or own a piece of. A future icon is here.

Date of experience: December 28, 2015
Illinois
11 reviews
24 helpful votes
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Never had a problem
December 25, 2015

I've gotten my goods very fast and I've been very happy with my stuff!

Date of experience: December 24, 2015
Utah
114 reviews
1650 helpful votes
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Not too bad
December 24, 2015

I really like shopping@ Walgreen stores! Never had a problem! Prices are fairly decent and not too bad, Be careful when you buy electronics there, Kind of expensive, I really like there store's Also one just opened up near my house and i really love that store! Nice neat and organized.

Date of experience: December 24, 2015
GB
10 reviews
15 helpful votes
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Great website
December 23, 2015

This website is really helpful, I enjoy coming here.

Date of experience: December 22, 2015
Texas
2 reviews
2 helpful votes
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Don't Shop At Walgreens
December 21, 2015

Wow, what a pharmacy to stay away from. There are continual screw ups and there is one lady there "Connie", if you have the opportunity to stay away from her, you need to. I have been treated in such a condescending manner from this lady every time I go in and it is the petty I am going to be so nice with the fake smile and ignore you as long as I can type person. I stood in line for over 20 minutes to pick up my prescription to be told it was messed up and they had to redo it, I asked for the flu shot too, she told me that they were to busy for that right now and it would take some time to get to that. I don't understand what I stood in line for, I guess it was to be told she was to busy to assist me. She then continued to help everyone else and ignored me, after another 7 people went through I went up to the counter and asked about the prescription and she said they are working on it, the pharmacist said it was done and she looked at me and said she had other people she was helping. I looked at her and said I have been sitting there waiting for this, I believe I was here before the people you are helping. I had to go to another counter and not even ask but tell them to go get it so I can get out of there. I then called the store manager who did not even call me, she had another lady call me, she left a message and I called her back and left a message for her, and of course never got another call. I called corporate and low and behold I think they have the same policy, don't call back, it will go away. I would not recommend this pharmacy to anyone, our medicine's are always mixed up. You go and we say our last name, they only pull for one of us. We end up having to go back to pick up the others because 2+2 does not equal 4 with these guys. If you want to be treated like a customer do not use this pharmacy.

Date of experience: December 21, 2015
France
47 reviews
536 helpful votes
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So much savings
December 21, 2015

I save when I shop drugstore.com with money back rewards and I love the free shipping not to mention fast shipping.So many products to choose from and fun to shop here.

Date of experience: December 21, 2015
Samoa
2 reviews
3 helpful votes
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Hormones
December 16, 2015

I know that hormones are much needed because they are very important and besides these are the medicines that recommended by a doctor

Date of experience: December 16, 2015
California
3 reviews
0 helpful votes
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Keep an eye on them
December 14, 2015

Walgreens is kinda lazy when it comes o details. You have to watch them like a hawk. They will mess up your prescription. The left hand does not know anything the right hand is doing. Other than that, they're great!

Date of experience: December 14, 2015
Washington
1 review
4 helpful votes
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Wrong perscription
December 14, 2015

My order was filled incorrectly. I couldn't see clearly with the new pair I've ordered. And they blame it's the manufacture or my eye sight has changed. But, when the new pair doesn't work, I've put back my existing pair and it works just fine. How do you explain that? After countless communications, they would not refund the opened boxes. I have coopervision multifocal contact lenses that each box costs $115. Also, I had to track them down for the refund.

Date of experience: December 14, 2015
Texas
1 review
4 helpful votes
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I have never had a problem with any internet business and I have been shopping online since the early dark days of dial up connections. My good fortune ended when I decided to try Vision Direct. I ordered several boxes of contact lens. They took forever to fill the order and then only sent a portion of what I wanted. That is because of incompetence. But it gets much worse. When I finally received my overdue only partially complete order, I discovered they had sent the wrong contacts. They had misread the prescription. I informed Vision Direct of their error and asked them to send the right contacts. They refused. Instead they said I could get a partial credit to be used only at website. So I have no contacts, no money and no hope they will act honestly. If you have never used Vision Direct, STAY AWAY! If they already stole from you, don't let them get away with it. Take the time to contact your State Attorney General and the FDA. These crooks will continue to steal from unsuspecting shoppers until they are shut down.

Date of experience: December 10, 2015
Virginia
23 reviews
70 helpful votes
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Clean
November 30, 2015

Clean stores, can usually find what I want. Did not find the pharmacy staff to be all that helpful.

Date of experience: November 30, 2015
Kenya
5 reviews
10 helpful votes
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Excellent!
November 29, 2015

Would highly recommend, they shipped everything on time. The packaging was also proper!

Date of experience: November 28, 2015
Georgia
19 reviews
43 helpful votes
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Employees, Pharmacy Staff and Management all make it a pleasure to shop and fill prescriptions in Cairo Georigia. The store is kept clean and organized. I can always get help when I need it. I refill a high quantity of prescriptions and staff always ready to help.

Date of experience: November 27, 2015
Washington
5 reviews
31 helpful votes
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I looked all over for a very particular product. I saw it on this site, called to be 100% sure they had it, was told yes, they did.
I ordered as many as I could afford, and waited... and waited... and waited.
17 days later, I get an email saying that my order could not be filled because THEY NEVER CARRIED THAT CERTAIN VERSION!
Needless to say I was pissed! Then I had to file a complaint with PayPal to get a refund!
17 days! I could have drove across the country to the product's company and got one!

Date of experience: November 22, 2015
Arizona
7 reviews
23 helpful votes
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Drugstore.com is easy and hassle free. They have a pretty wide selection of merchandise and always offer additional savings. Shipping is reasonable and all items are as advertised. Items have never been omitted from my order and they reward returning customers with coupons and other incentives.

The site is easy to use and the search feature works well. Shopping on this site is easy, hassle free and the prices are reasonable.

Date of experience: November 20, 2015