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VRG GRL

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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VRG GRL Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising its trendy and fashionable designs, particularly for dresses, and noting timely shipping. However, significant concerns arise regarding product quality, with many items described as poorly made, see-through, and overpriced compared to competitors. Customer service issues are prevalent, including difficulties with returns, lack of timely responses, and perceived unfair refund policies. Overall, while the brand attracts customers with appealing styles, the inconsistent quality and inadequate customer support detract from the shopping experience, leading to hesitation among repeat buyers.

This summary is generated by AI, based on text from customer reviews

service
32
value
34
shipping
35
quality
33

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Colorado
1 review
0 helpful votes
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Fav Website
June 14, 2018

I've loved Verge Girl from the beginning! Their clothing always runs true to size and looks exactly like the pictures. I could spend lots of hours and money on this Website hehe

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Verge Girl has always provided me with extremely good quality clothes and great customer service, and are having to give store credit when something just isnt right!

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Extremely happy with my little summer number! Fast delivery, good quality. I am new to online shopping (who would have thought in 2018) but VG has converted me :) Sizing guide was spot on! Sophia

Date of experience: June 8, 2018
Australia
1 review
0 helpful votes
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Vergegirl
June 7, 2018

The Low Tide Midi Dress looks even better in person than online, a beautiful linen like dress that is true to size

Date of experience: June 7, 2018
Australia
1 review
0 helpful votes
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Its rare I find a site with affordable clothing that has so many items I love. I would buy them all if I could! The shipping was great and the packaging was beautiful as well. Definitely going to buy again and again

Date of experience: June 7, 2018
Australia
1 review
0 helpful votes
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Amazing!
June 7, 2018

My order arrived so quickly and I love the pants I bought!
Their size guide was also perfect, so easy to get the right size

Date of experience: June 6, 2018
California
1 review
0 helpful votes
Follow Nisha E.
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I have been following Verge Girl for a while now because Im in love with the way they style their clothing on their social media. I finally ordered the Ticket to Ride Button Up Linen Shirt, and it came to me in just 6 days (Im in Los Angeles). Id have to say that although I do love the shirt, its more of a creme/beige than a white, which is how its portrayed on the website. Overall Im very happy with my purchase and will likely buy again. This is my honest review!

Date of experience: June 6, 2018
New Jersey
1 review
0 helpful votes
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Amazing Quality
June 7, 2018

Order some pants but didn't fit still didn't matter the material and service was amazing. Will order again this time my right size lol. But the style is so unique and amazing.

Date of experience: June 6, 2018
Australia
1 review
0 helpful votes
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My first purchase on verge girl was a successful one. It came within two days and the clothes were perfect. Exactly how they looked in the picture and good quality. The website always has great layouts and ideas on how to style your clothes. Love it, will use again.

Date of experience: June 6, 2018
Australia
1 review
0 helpful votes
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Love my purchases
June 6, 2018

Every purchase I have made I have loved. Great quality, true to size and extremely stylish. One of my favourite shops

Date of experience: June 6, 2018
Australia
1 review
0 helpful votes
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Always love the clothes they post. Great range and styles. Even better now they have free shipping and returns in Aus, always a bummer sending things back if they don't fit when it costs money.

Date of experience: June 4, 2018
Cassie P.
Australia
1 review
0 helpful votes
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Totally satisfied
June 4, 2018

I ordered the Current Desires Mini Dress and I absolutely love it! It fits true to size and I love how the sleeves give it a vintage vibe yet the bottom is cute and flirty. I cant wait to wear it out. I was very happy with the express post coming on time as well. I will definitely be ordering from verge girl again.

Date of experience: June 4, 2018
Florida
1 review
0 helpful votes
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Worth the money
May 31, 2018

Although this clothing website is a little more on the expensive end, the quality of the clothes make it worth the price. I am happy with my purchase.

Date of experience: May 30, 2018
Ukraine
10 reviews
5 helpful votes
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My order arrived successfully though I was waiting a bit longer than I expected.
The quality is good despite the cheap prices.

Date of experience: May 29, 2018
Australia
1 review
4 helpful votes
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Verge Girl Review
May 29, 2018

I can almost guarantee you any of these reviews have been because in the month of may 2018 Verge Girl has sent out a $10 voucher to anyone that gives them a good review on Site Jabber or Shop Venture. Doesn't that just say a lot about their customer service... buying reviews lol

Date of experience: May 29, 2018
VRG G. — VRG GRL Rep
over a year old

Hey Madelina,
We are sorry to hear that you are unhappy. If our customers are happy with their recent purchases they have the option to leave a review with their feedback to receive a $10 voucher which they can use towards a future purchase. If there is anything we can do to improve our service please let us know. We hope to hear from you soon. Thanks a million! X

Australia
2 reviews
0 helpful votes
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Absolute Faves
May 29, 2018

SO many positives, could not be happier!
Favourite clothing brand, thats for sure! Not only is the website easy to navigate, but the customer service is outstanding also- prompt replies and helpful assistance.
Delivery is exceptionally quick, and I am always constantly happy with the products and their quality.

Date of experience: May 29, 2018
Australia
1 review
0 helpful votes
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OVER THE MOON
May 24, 2018

Was delighted with everything on verge girl.
Very fast delivery, easy website and great products!
I ordered the emerald heart of glass bag and also the Gabrielle necklace. Both items where great quality and exactly like the pictures! I will be a loyal customer now :) thank you so much!

Date of experience: May 23, 2018
Australia
1 review
0 helpful votes
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Verge Girl Review
May 23, 2018

Website is easy to navigate and understand, orders come so quick too! Everything i bought seems to be good quality too, so extremely happy with that!

Date of experience: May 23, 2018
Australia
1 review
0 helpful votes
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Love them so much!
May 22, 2018

Every time I've received my package its always beautifully wrapped and they do so many lovely extra touches that makes it so much more exciting to get your new clothes!
That and... the clothes are gorgeous and good quality!

Date of experience: May 20, 2018
Australia
1 review
0 helpful votes
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I love the clothing on Verge Girl and better yet believe the customer experience is impeccable. I have had previous experiences where I had to exchange some items and every time it has been super seamless. Thank you!

Date of experience: May 18, 2018