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VRG GRL Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising its trendy and fashionable designs, particularly for dresses, and noting timely shipping. However, significant concerns arise regarding product quality, with many items described as poorly made, see-through, and overpriced compared to competitors. Customer service issues are prevalent, including difficulties with returns, lack of timely responses, and perceived unfair refund policies. Overall, while the brand attracts customers with appealing styles, the inconsistent quality and inadequate customer support detract from the shopping experience, leading to hesitation among repeat buyers.
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This site captures the elegant, cool, french girl vibe in clothing perfectly! Dont be weary ordering from here, the clothes are amazing quality and come exactly as pictured within the shipping time frame. And the packing for everything was so cute! I couldnt be more pleased.
Love the clothing pieces found at vergegirl. I was hesitant to make purchases outside the US but I ended up buying a few pieces here. I have to say that most of the pieces at unique that you can't find at other sites. Customer service is awesome. One time I was sent a faulty item and I was offered to keep the item and get store credit to replace the same item. The only downside is there's no refund, only store credit. Also they don't have over 70 aus for free Express shipping to the US anymore but it is free standard shipping worldwide.
I've bought multiple dresses on Verge Girl. They always have a great selection of clothes and their delivery is so speedy. I am really impressed with their customer service. I wasn't sure if a dress would fit me and Kelsie sent me all the measurements so I could be sure before ordering!
Made an order and received it the next day with no fuss or dilemmas. Size fits perfectly and just like the product images on their website. Great selection of products, will definitely buy again!
I have made countless orders with Verge girl and have always been highly satisfied with their products. However if something doesn't work out, I have confidence that my return will be processed swiftly. (not to mention they have free returns). I have had only good customer service experiences. I rely on Verge girl to the hottest new items.
Have made a couple orders now and there shipping and service is great! Live everything I get, good quality and price.
Always seems to have a great variety of updated stock. Love the new realises each week. The customer service has always been quick when required and the returns process (brought the wrong size) was very quick and easy.
So many unique clothes in a good quality! Very good offer with free express shipping in Australia when you spend 50 or more. So you can order on wednesdays and have your clothes Friday for the perfect night out:-)
Ordered a pair of pants from VG! Love them! They fit perfectly and were exactly as shown on the website. So nice to find unique styles at a great price. Xx
I've been shopping with verge girl for a few years and their clothes never disappoint. The sizing is always spot on and their customer service is great.
Fast shipping and processing, especially since it is coming from across the world! Ill be a reoccurring customer for sure.
I love the style of their clothes, and they always seem to have new arrivals! Great shipping to the US, came sooner than I expected! I have ordered multiple things from them and I have never been disappointed.
The sizing is true to size and I love that they include what the model's size is as a reference. The package came very fast! I ordered clothing as well as accessories and I love it all!
Verge Girl is my favourite online fashion store. The delivery is so fast! Their customer service is amazing and every piece of clothing Ive ordered from Verge Girl was such good quality. Love love love
I had a great experience with verge girl. My order came quick and it was exactly what I expected. I am happy with my experience! I am also shocked about these negative experiences. This was my first purchase but I will be buying again.
Although shipping was delayed coming from Australia to the US, shopping on the site was a pleasant experience and I loved the product I ordered. Definitely will shop there again!
Overall a great website to shop for clothes on. Everything is cute and with the latest trends and clothes run true to size. I could spend hours and hours and dollars and dollars on this site!
I love VGs style and trend, modern and simplisity meets edgy and vintage! Always new styles being added and free express postage is a bonus! Customer service is always amazing!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members