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VPNArea

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VPNArea

3.6
vpnarea.com

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VPNArea Reviews Summary

The company has garnered a mixed reputation, with customers praising its reliable service and ease of use, particularly for beginners and those requiring anonymity. Many users report satisfactory experiences with product functionality and helpful customer support. However, significant concerns arise regarding service delays, particularly in connection issues and refund processing, leading to frustration among customers. The inconsistency in server performance and slow response times from support are common complaints. Overall, while the product is valued for its effectiveness, the customer service approach appears to require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
shipping
12
returns
11
quality
17

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Jas P.
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Great Product, easy to use for those at the beginner to intermediate level with good functionality for those levels.
Perfect for protecting anonymity of your home network, or individual device.
Have not had issues, but have contacted support for advice, and they were helpful and useful.
Happy to recommend have been using it consistently for years now (3+)

Date of experience: April 11, 2020
RU
1 review
0 helpful votes
Follow Gimpo G.
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Good service, using them more then 3 years, sometimes they have problems, but allmost overall all is mach better then ALL other vpn services

Date of experience: April 2, 2020
Poland
1 review
0 helpful votes
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I use VPNArea for some time now and I would not replace this service for any other VPN service even if other company would pay me :) I really love it. Everything works so good, and the most important that it is fast. There is absolutely no delay, internet connection is as fast when I don't use VPN. It's so good that I use it all the time.

Date of experience: March 31, 2020
California
1 review
0 helpful votes
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Best vpn service ever
March 30, 2020

This service is the best worth every penny you put forward to it just to get a refund beyond what is worth

Date of experience: March 27, 2020
Kentucky
1 review
0 helpful votes
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I thoroughly enjoy using the Canadian jump off point for most of my activities. Nice part is that all local traffic on my network still works without any issues. There have been a couple of times that I couldn't connect to the VPN, had to move around to a couple of different locales, but was able to get connected eventually.

Date of experience: March 27, 2020
Malaysia
1 review
0 helpful votes
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Great
March 29, 2020

Good customer service and great performance. It works fine on many platforms. Signed up for 1 dedicated IP.

Date of experience: March 26, 2020
Mikey C.
Australia
1 review
0 helpful votes
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great vpn
March 29, 2020

site is great, ive never had an issue and it helps you feel a little safer while browsing, keeps you safe!

Date of experience: March 25, 2020
Florida
1 review
0 helpful votes
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Works great
March 23, 2020

Works very well, and the live chat help is very helpful. They handle your problems qiuckly. Would give a 5 star but it sometimes disconnects when youre streaming and cause your show top stop and you have to start over once you recconect the vpn.

Date of experience: March 22, 2020
Czechia
1 review
1 helpful vote
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Good Service and performance. It works fine on many platforms. My only complain is that some servers are working but some services are not recognizing as coming from a specific Country.

Date of experience: March 19, 2020
Colombia
1 review
0 helpful votes
Follow Ken W.
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Simple to use... and flexible service for multiple types of devices. I've enjoyed VPNArea for over 5 years.

Date of experience: March 18, 2020
France
1 review
1 helpful vote
Follow Mae G.
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Fairly good vpn but the support experience will make me go away from them. Couldn't find my logins, and send the support every information I could transaction etc and got basically told it wasn't their responsibility if I couldn't find my logins and therefore lose my credit while paying for it? Lol ok sure thing

Date of experience: March 18, 2020
Sam S. VPNArea Rep
over a year old

Dear Member, we have identified the issue and resolved the situation with the missing credentials and contacted you with the resolution. Please consider upgrading your review once you confirm everything is okay now. Meanwhile we will go through the chat with our customer support team member involved and ensure lessons are learnt if they did not act according to our guidelines which are very strict about being polite and respectful at all times for both agents and customers. Thank you.

France
1 review
0 helpful votes
Follow MARLON F.
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Great service!
March 18, 2020

Amazing service. Robust and secure. Couldn't ask for anything more from a VPN. Better than Nord VPN 100%

Date of experience: March 17, 2020
South Africa
1 review
0 helpful votes
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Does what VPN should do, many servers, reliable. Use it on my windows pc and ipad when traveling, one account gives 4 devices

Date of experience: March 6, 2020
GB
1 review
0 helpful votes
Follow msm s.
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It's good vpn and faster and can open any website it's help full to study and advise my friend to use it to hide them self in the internet

Date of experience: February 29, 2020
Texas
1 review
0 helpful votes
Follow Markus D.
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Super fast and reliable service! It is easy to use and setup also. Will definitely recommend to anyone looking for a great VPN.

Date of experience: February 25, 2020
NL
1 review
0 helpful votes
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Great!
February 7, 2020

A true personal IP with your VPN, exactly what we were looking for. Not sure how stable it is, but we will see.

Date of experience: February 2, 2020
Czechia
1 review
0 helpful votes
Follow Anatolii A.
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A good VPN service, great speed, 100% works with torrents. Pretty usable, having some cons though:
- Sometimes can't connect to some servers. They're fixing it fast, but happens once per 1-2 days. Maybe that was some servers update period, but I experienced it and there were no notifications on their web-site.
- Not very user-friendly apps (especially Linux one - I had to enter my credentials on every reconnect).
- Support could be more polite, but that's the matter of preference.
If those two things are fixed, they will be one of the best VPN services.

Date of experience: February 2, 2020
Australia
1 review
0 helpful votes
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Great VPN
February 5, 2020

Easy to set up on all my devices. Good speeds and works with overseas sites that restrict to local access. So far I have no complaints. Keep up the good work VPNarea.

Date of experience: February 1, 2020
Singapore
1 review
0 helpful votes
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Good vpn
February 2, 2020

Good vpn for p2p downloads. Stunnels ips works great. The price budget. Double hop vpn works but only 1 configuration, last but not least. Good average speed.

Date of experience: January 29, 2020
California
1 review
0 helpful votes
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Usage
January 28, 2020

Very easy to use and setup one you figure it out, works great with my torrents and the price was just right for my budget.

Date of experience: January 23, 2020