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VPNArea

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VPNArea

3.6
vpnarea.com

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VPNArea Reviews Summary

The company has garnered a mixed reputation, with customers praising its reliable service and ease of use, particularly for beginners and those requiring anonymity. Many users report satisfactory experiences with product functionality and helpful customer support. However, significant concerns arise regarding service delays, particularly in connection issues and refund processing, leading to frustration among customers. The inconsistency in server performance and slow response times from support are common complaints. Overall, while the product is valued for its effectiveness, the customer service approach appears to require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
shipping
12
returns
11
quality
17

We monitor reviews for authenticity

France
1 review
0 helpful votes
Follow omar s.
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Vpn area
June 8, 2024

C'est,le meilleur vpn sur terre je le recommande fort, j'aimais déçue je m'avoire abonne le service client et parfait

Date of experience: June 7, 2024
Mauritius
1 review
1 helpful vote
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It was good at start then connection problems happened. I waited a whole week for them to fix the issue with my dedicated ip address. Then I waited beyond their 48 hours refund period and I am still waiting. I qualify since they have 30 day money back and I paid 3 years service. Give me back my money please. It's been a long and frustrating wait. $279 taken in hostage. Customer support says they are not the team in charge of refunds. What a joke. Been with them for a long time. Had ups and downs but one week without being able to connect could have costed me my job.

Date of experience: May 1, 2024

Amazing service and customer support. Everyone is very responsive and helpful! The vpn itself is fast as well.

Date of experience: April 24, 2024
Malaysia
1 review
0 helpful votes
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I signed up for a one-year plan with a dedicated IP server on April 9,2024. However, I haven't received the configuration yet, even though it's now April 18,2024. I've been reaching out to the helpdesk every day, and each time they assure me that my ticket will be treated as a top priority. Despite this, after nine days since subscribing, I still haven't received the configuration settings that I paid for.
The first picture clearly stated that the dedicated IP configuration would be ready within 48 hours.

If you're considering VPNArea, think twice—it's been nothing but trouble for me. Save yourself the headache and steer clear of subscribing.

Date of experience: April 17, 2024
Thailand
1 review
0 helpful votes
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Service
April 22, 2024
Updated review

I have always been happy with VPNAREA, but lately I haven't been able to log into USA-0-NFLX, or USA-2-NFLX. I have contacted them multiple times, and they haven't done anything to help me.

Date of experience: April 10, 2024

Mostly good
March 21, 2024
Previous review

Mostly good, but it now keeps telling me my login information is wrong., yet I am able to log into the website with that onformation.

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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AVOID! LOUSY SUPPORT!
April 19, 2024

Lousy support! My VPN client on MAC OS does not work, been waiting for help for a month. Getting all the standard nonsense response from the online chat. GET ANOTHER VPN. AVOID!

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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I have tried many ways to establish the app,and I found that it is great to unblock many contents. I have purchased two years plan.

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Date of experience: November 13, 2023
Switzerland
1 review
1 helpful vote
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A lot of the servers don't actually work and when I contacted support about it they said that they would create a ticket and get back within 24 hours, it's been days now and still no reply. Also, when you ask for the chat transcript you don't get it. I eventually asked for a refund, the website says that "98% of refunds are processed within 24 hours" but it's been days and still nothing. Now I see that they have removed the live-chat completely. THIS COMPANY IS A SCAM!

Date of experience: October 24, 2023
Canada
1 review
1 helpful vote
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I have no account with this company anymore, but they continue to charge my card. I need to contact them every month for a refund and they still don't remove my card. Incompetent people over there.

Date of experience: July 17, 2023
Illinois
1 review
0 helpful votes
Follow CHAS L.
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I was having a hard time finding a VPN that worked in my location. VPN Area was easy to set up and has never failed me. The customer service is also awesome. I had a question about my subscription and wanted to change something, they did it right away with no questions.

Date of experience: April 2, 2023
Hong Kong
1 review
0 helpful votes
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Solution #2 without reinstallation of the app:Please go to Settings, switch "Adware & Malware prevent" to OFF then switch "Custom DNS" to ON and enter 1.1.1.1 and 8.8.8.8 in the two DNS boxes there. Reconnect to a new server and retry browsing.

Date of experience: March 9, 2023
Florida
1 review
0 helpful votes
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Expired account renewed and had a very challeging time to reactivate, could not seem to import settings on the renewed account?

Date of experience: February 22, 2023
Colombia
1 review
0 helpful votes
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Is a good VPN service
April 23, 2023

This vpn service is fast connetion, and have a lot locations IP server on diffrent country, I recomended this service

Date of experience: February 16, 2023
Turkiye
1 review
0 helpful votes
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Very good
January 14, 2023

https://vpnarea.com/front/?ref=isemba https://vpnarea.com/front/?ref=isemba https://vpnarea.com/front/?ref=isemba

Date of experience: December 13, 2022
Lithuania
1 review
0 helpful votes
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The production suppoert were extremely responsive, swift and professional. On saturday morning just in 5 minutes, 2 issues were shot. Could not be more happy.

Date of experience: December 3, 2022
Brazil
1 review
0 helpful votes
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Программа действительно замечательна. Лучшая из тех, которыми пользовался. Огромный набор серверов сделает вашу работу быстрой и удобной.

Date of experience: September 4, 2022
Canada
1 review
0 helpful votes
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Great product. Had for over 5 years, excellent. Highly recommend. Give it a try, good stuff. Worth a try

Date of experience: September 3, 2022
France
1 review
0 helpful votes
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All perfect
May 22, 2022

Super vpn really suggested, i am using for different services ad poker online, netflix, etc, no issue to be signaled.

Date of experience: April 27, 2022
Pakistan
1 review
0 helpful votes
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Been using VPN area for a while now, completely satisfied by the service and customer support is really appreciated.

Date of experience: February 18, 2022
Italy
1 review
0 helpful votes
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I have used several times and it works properly all the times. I am very happy with it, one of the best

Date of experience: February 4, 2022
Australia
1 review
0 helpful votes
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Been using VPNArea for years now and the main reason we love it is because their customer service is super responsive and their software and settings are really easy to use.

Date of experience: December 25, 2021