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VPNArea

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VPNArea

3.6
vpnarea.com

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VPNArea Reviews Summary

The company has garnered a mixed reputation, with customers praising its reliable service and ease of use, particularly for beginners and those requiring anonymity. Many users report satisfactory experiences with product functionality and helpful customer support. However, significant concerns arise regarding service delays, particularly in connection issues and refund processing, leading to frustration among customers. The inconsistency in server performance and slow response times from support are common complaints. Overall, while the product is valued for its effectiveness, the customer service approach appears to require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
19
value
19
shipping
12
returns
11
quality
17

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New Mexico
2 reviews
0 helpful votes
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When it's working, it's GREAT! Drops are occurring more frequently, unfortunately. It was more satisfactory in the beginning. Now seriously considering a different provider. I'd rather stay here, but I expect (and pay for) consistency and reliability.

Date of experience: August 28, 2020
Italy
1 review
1 helpful vote
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I have been a customer for several years, and used their services on several devices. Everything works smoothly every day, and the one time I had a problem the customer service helped me solve it within two hours.

Date of experience: August 19, 2020
Texas
1 review
0 helpful votes
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VPN Area r0x!
August 15, 2020

VPN Area was certainly able to provide me with a service that when compared to other VPNs, the price and what you get is phenomonal, thank you guys so much for the speedy, cheap, IP.

Date of experience: August 14, 2020
Georgia
1 review
0 helpful votes
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So far this is great!
August 12, 2020

A dedicated / static IP was just what I needed to keep my server access reliable. My home ISP wanted to increase my bill over $60 a month to accommodate a static IP. These guys get you there for around $4 with the extended plan.

Date of experience: August 11, 2020
Oregon
1 review
0 helpful votes
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Very happy with my UK dedicated IP from VPNArea. Works well on all my devices and speeds are excellent. Great value for money.

Date of experience: July 25, 2020
DO
1 review
0 helpful votes
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The best experience with VPN service I used a different service for a while and then I have to come back

Date of experience: July 23, 2020
Australia
1 review
0 helpful votes
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So far so good
July 15, 2020

Overall very satisfy with this VPN provider. However, they do not certain server which they advertised in their website (for example: Malaysia)

Date of experience: July 14, 2020
Switzerland
1 review
0 helpful votes
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Connections in many countries, fast and secure protocols. Also the guide and settings for many devices as routers as well. I use it now since several years and I'm very happy - also with the customer support.

Date of experience: July 13, 2020
Australia
1 review
0 helpful votes
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I have tried over 20 VPN providers.
This is the best!
It just worked, first use. I recommend this provider.

Date of experience: July 8, 2020
Italy
1 review
0 helpful votes
Follow Pierluigi Z.
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Fast and reliable vpn service, I have used it for years now. Excellent customer service. Recommended!

Date of experience: July 6, 2020
South Africa
1 review
0 helpful votes
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Awesome
July 6, 2020

Really amazing service. I have been using them for a very long time in terms of technology. I will definatelly renew my subscription again. Stay safe out there.

Date of experience: July 5, 2020
Texas
1 review
0 helpful votes
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Super Good VPN
July 6, 2020

Been using it for three years. Never had any big problem. Very good customer service. Every time I send an email to customer service, reply came back quickly.

Date of experience: July 4, 2020
Canada
1 review
0 helpful votes
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Great VPN!
June 28, 2020

I have to say, I'm extremely impressed with this VPN. In 5 years I've had issues once for a few hours, and I'm still not convinced the problem wasn't something on my end. Speeds have proven to be terrific!

Date of experience: June 26, 2020
Florida
1 review
0 helpful votes
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VPNarea is inexpensive and suport is very responsive to tickets. I was able to stream Sky TV as though I in London.

Date of experience: June 21, 2020
Arizona
1 review
0 helpful votes
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Cost effective, works on every device I own and customer support is great! Some VPNS require you to use their app, but you can set VPNArea up without the app!

Date of experience: June 20, 2020
France
1 review
0 helpful votes
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The best VPN service ever The best VPN service ever The best VPN service ever The best VPN service ever

Date of experience: June 14, 2020
GB
1 review
0 helpful votes
Follow Nadia P.
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The best thing about VPNAREA is you can reach personal customer service anytime who can help you with anything. Very recommended.

Date of experience: June 13, 2020
GB
1 review
0 helpful votes
Follow Abdulsalam B.
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VPN Area has been great, I have been on the platform for 2 years now and the service is awesome.

The only improvement needed is Chrome & Firefox extension.

Date of experience: June 8, 2020
Colorado
1 review
0 helpful votes
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Enough servers, fast speeds, stable. I've used other VPN's over the years but have stuck with VPNArea since they are reasonably priced and just works when I need it.

Date of experience: June 5, 2020
Texas
1 review
0 helpful votes
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Pros:
- good speed and reliability in most of the servers
Cons:
- some servers in big cities (Paris, New York, London) are slow
- poor Linux support
- no Firefox plugin
- poor customer support: I asked if some specific server would be put online again and customer service didn't give me a consistent answer

Date of experience: June 3, 2020