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The company has garnered a mixed reputation, with customers praising its reliable service and ease of use, particularly for beginners and those requiring anonymity. Many users report satisfactory experiences with product functionality and helpful customer support. However, significant concerns arise regarding service delays, particularly in connection issues and refund processing, leading to frustration among customers. The inconsistency in server performance and slow response times from support are common complaints. Overall, while the product is valued for its effectiveness, the customer service approach appears to require improvement to enhance overall satisfaction.
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When it's working, it's GREAT! Drops are occurring more frequently, unfortunately. It was more satisfactory in the beginning. Now seriously considering a different provider. I'd rather stay here, but I expect (and pay for) consistency and reliability.
I have been a customer for several years, and used their services on several devices. Everything works smoothly every day, and the one time I had a problem the customer service helped me solve it within two hours.
VPN Area was certainly able to provide me with a service that when compared to other VPNs, the price and what you get is phenomonal, thank you guys so much for the speedy, cheap, IP.
A dedicated / static IP was just what I needed to keep my server access reliable. My home ISP wanted to increase my bill over $60 a month to accommodate a static IP. These guys get you there for around $4 with the extended plan.
Very happy with my UK dedicated IP from VPNArea. Works well on all my devices and speeds are excellent. Great value for money.
The best experience with VPN service I used a different service for a while and then I have to come back
Overall very satisfy with this VPN provider. However, they do not certain server which they advertised in their website (for example: Malaysia)
Connections in many countries, fast and secure protocols. Also the guide and settings for many devices as routers as well. I use it now since several years and I'm very happy - also with the customer support.
I have tried over 20 VPN providers.
This is the best!
It just worked, first use. I recommend this provider.
Fast and reliable vpn service, I have used it for years now. Excellent customer service. Recommended!
Really amazing service. I have been using them for a very long time in terms of technology. I will definatelly renew my subscription again. Stay safe out there.
Been using it for three years. Never had any big problem. Very good customer service. Every time I send an email to customer service, reply came back quickly.
I have to say, I'm extremely impressed with this VPN. In 5 years I've had issues once for a few hours, and I'm still not convinced the problem wasn't something on my end. Speeds have proven to be terrific!
VPNarea is inexpensive and suport is very responsive to tickets. I was able to stream Sky TV as though I in London.
Cost effective, works on every device I own and customer support is great! Some VPNS require you to use their app, but you can set VPNArea up without the app!
The best VPN service ever The best VPN service ever The best VPN service ever The best VPN service ever
The best thing about VPNAREA is you can reach personal customer service anytime who can help you with anything. Very recommended.
VPN Area has been great, I have been on the platform for 2 years now and the service is awesome.
The only improvement needed is Chrome & Firefox extension.
Enough servers, fast speeds, stable. I've used other VPN's over the years but have stuck with VPNArea since they are reasonably priced and just works when I need it.
Pros:
- good speed and reliability in most of the servers
Cons:
- some servers in big cities (Paris, New York, London) are slow
- poor Linux support
- no Firefox plugin
- poor customer support: I asked if some specific server would be put online again and customer service didn't give me a consistent answer
Answer: Surely there are some less expensive providers that are available.
Answer: Not at the moment, NO. Something has changed. (xxxxx50 characters xxxxxxxxxxxxxxxxxxxxxx)
Answer: Impressive policy. Good coverage, many servers. Competitive pricing.

