VividSeatsReviews 2,376

Very helpful, answered all my questions, made it so easy! Took the time to walk me through everything. I will definitely use this service again. Thank you Tyler for your time and great customer service!

He was really helpful is the process and even tried to apply a coupon isn't the one I had did not apply over the phone. Really nice guy.

Fernando was very thorough in getting my tickets.
Before I bought them, I asked him questions and he was truthful in answering them.

This was the first time that I ordered tickets by phone. The representative I had was not only very helpful, he had lots of patience and was very nice!

He was incredible and very very helpful way more then the websites put my mind at ease. I would recommend buying thre Marcus to anyone

They quickly pulled up the tickets I wanted to purchase. He answered my question about the ticket delivery method.

Very helpful in getting tickets. She was very friendly and helpful in all aspects of the transaction.

VS took my money quickly but getting the ticket to show up on my phone so arena would accept it took nearly an hour making me miss a lot of the game

I had to call in because I am leaving for the summer and would need the tickets shipped to a different address. Monique was very knowledgeable and answered all my questions.

I'm a first time buyer. I called in because I could not log on to your site. The price of the tickets that I purchased were $40 each and with my $10 first purchase discount of $10 made the tickets ARE $35 only to be charged $47 per tickets not including the fees. I already found in a complaint I'm waiting for a call back

Great experience was quick and easy. Rep I spoke to was great. First time user would definitely use again.

Fernando told me what I wanted to know, waited while I made up my mind, and then performed the transaction quickly and accurately.

Bought ticket for fluffy show. Alexis help me to get the ticket so i can watch with my son before I going to deploy. Thanks Alexis

Tyler was wonderful. He searched forever for my perfect seats, and patiently waited for us to decide. Thanks Tyler for everything.

As far as the extra fee's y'all charge. They are outrageous.
I will NEVER buy from you again!
-100%

Was apprehensive at first when purchasing tickets, but tickets showed up from UPS as promised day before the game, all went good for my first go with this company. Talked to agent on the phone when purchasing, he was helpful and quick.

I was impressed to obtain tickets last minute that my grand daughter wanted to attend. Easy process. I appreciate your very professional agent, Julian, who answered all my questions with confidence. Thank you!

The agent I dealt with was efficient, helpful and answered all my questions. He was not pushy and gave me enough information to choose the right tickets for me. Thanks!

I had some issues with a coupon I received in my email and Luis helped me and patiently waited for me to contact another person who was going to go to a concert with us.
Pleasure working with him and will work with Vivid seats again because of Luis!

For the last 3 years I've been purchasing tickets through Vivid with no issues very helpful positive