VividSeatsReviews 2,376

The discount would not work on line and Morgan was very helpful and took care of the problem quickly and effectively. He was kind and friendly as well.

Called from New Zealand for tickets to Lakers v Pelicans and Perdro was super helpful. Fast, efficient and friendly. Highly recommend. Will be calling Pedro again for tickets to Dolphins v Eagles.

I was trying to use my 10% off coupon and it was not working for me, so I used the online chat and got Monique. She was able to get me my tickets with the 10% off in a very fast and professional manner.

I began with a question in online chat and was fortunate to have connected with Monique, She not only answered my questions but also offered to place my order at a great rate. I was very pleased with her professionalism and pleasantness. Now I just wait for my tickets via UPS. Thank you Monique!

Kyle was so helpful! I couldn't get my 10% off to work and he made the discount work and he helped me find even more affordable seats in a good area!

What a easy and quick respond from the company, I had a great attendant I wasn't expecting to be so easy to buy my ticket and the price was fair enough.

My phone call was answered almost immediately by Kyle. I told him my concern & he explained everything to me. He was patience, helpful & respected throughout the whole phone call. He even offered to help me purchase the tickets I wanted over the phone just ask quick it would take me to order them online.

I called to purchase my tickets because I was having trouble with my login. Monique was the customer service agent and a pleasure to work with. She took my order quickly, efficiently and with a high level of customer focus and facilitated getting me to the right person to help with my login issue.

I had to call in my purchase as the email I received containing a 10% discount did not apply on the site. Matthew confirmed the email and was able to get me my discount. Thank you for you help Matthew!

Fast and friendly service with this purchase. Highly recommend calling and making ticket purchases!

Excellent customer service.
She was helpful, offered advice and offered a discount.
She also compared seats and prices to other offers.

Very pleased with the customer service, Pedro was very helpful, professional and answered all my questions.

Ryan took his time with me and explained the process. I will use him again when i buy some more tickets to a event.

Monique was very professional and answered all my questions about purchasing tickets to a concert. I would recommend Vivid Seats to anyone who wants to purchase tickets to a concert or a sporting event.

Great place to do business, simply makes everything so much easier then any other marketplace I used for buying tickets.

There was a problem redeeming my 10% discount online. I called customer service and spoke with Julian G. He was extremely patient with me and helped me purchase tickets with my discount. Thank you very much Julian! You rock!

Naomi Y. Was very helpful! She calculated my discount for purchase of all home 2019 game tickets (Washington State University - Pullman). My time on the telephone was short and direct.

Alexis was a joy to buy tickets from, she helped me understand things I didn't and she was patient when I needed time. Also was very available to help with any questions or concerns I might've had.