VividSeatsReviews 2,376

Very happy with the service received, I will recommend Vivid Seats to anyone who ask or has a need four tickets in the future. Thank you for the great customer service

First time using this service and I was having issues with the first time online purchase. Nick assisted me with a live chat and quickly resolved the issue I was having and was prompt to call me and finalize my sale. Very happy with the purchase of the tickets im looking forward to my game!

Helped me with patience and care and guided me through the solving of my issue. He answered my question with care and helped understanding the problem. The issue was taken care with priority and rapidly

I talk with vivid seat representative to get the best tickets for the Ron White, show at Peabody's in Daytona. Thank you Mr. Representative for your excellent professional help... Russ

Thank you Conner for providing me with excellent customer service. You were quick, efficient and friendly, I highly appreciate the wonderful experience. This is my third ticket purchase through Vivid Seats and I plan to continue using this website for all my concert needs. Thanks again!
Angelica Villalobos

Helped and showed me the cheapest route to go for me and my brothers. Looked around... tried to get someone sell me tickets they werent using and they tried to sell@ full price. Got on phone and I was taken care of in less than 10 minutes. Definitely recommend.

Service rep was well versed and took my issue seriously
Refund was made to me for three tickets that did not work at stadium
Was also given a gift cert
Still use Vivid for my ticket needs

Excellent service by the sales agent He was more than helpful and told me to feel free to call him anytime if I needed help.

Best ever! Funny and professional! Very funny the best! She was very polite and knows your stuff

Dontay was AMAZING! He was very attentive and had me send him screenshots of issues I was having on the app. He went above and beyond and made my first purchase with Vivid Seats the best it could be. I will be a repeat customer. Thanks Dontay! GO PACK GO!

He has great customer service and is very patient. He stayed on the phone with me for almost 30 minutes to help me find the best seats staying within my price range.

I had aisle tickets, in a good section for a good price within 5 minutes. Thank you for the wonderful service.

I was purchasing a parking pass for a college football game. The shipping method wouldn't guarantee that the pass would get to me before we leave for the game. Therefore, the agent (Justin) had the parking pass shipped instead to a UPS store close to the game. He was very friendly and helpful.

Ryne was knowledgeable and very easy to work with. I did not purchase tickets on my first call with him as I wanted to do a bit more research. He answer all questions that I had and simply asked that I call him back if I had any more questions and/or if I wanted to make a purchase. Would wholeheartedly recommend him. Joe

Brady really helped me, it was super fast and to the point. He was nice and explained everything to me.

Lucus was very clear and easy to talk to. He answered all my questions and made me that much more excited for the concert i purchased tickets for through him. I will definitely be getting ahold of him again to by tickets in the future.

Monique was very friendly and extremely helpful finding me the best seats in my price range. I am definitely going to save her extension for next time.

Well pleased with Jon and his customer service in helping us in our ticket purchase!
Trusted everything he told us about our purchase.

I am looking forward to using vivid seats again! Brady went above and beyond my expectations during the ticket purchasing experience.

Very Happy with Ryan's excellent customer service. Helpful to us about what side and which seats we will occupy at the Circle City Football game.