VividSeatsReviews 2,376

It was great working with Chris! He was able to fix the issue I was dealing with in my ticket purchase. Quick, easy, and smooth process overall!

I was having some troubles through the website so I called to see if someone could resolve my problem. Lucas was very helpful with making sure I got my tickets with no hassle this time! I'll be giving his extension to anyone looking to buy tickets to an event from now on. Gave such a good impression for the company. Go Lucas!

Service was great. The agent was very helpful, and I'll most definitely continue to purchase tickets from Vivid Seats over all

This is now my second time using Vivid to purchase tickets. Best prices and nice representative. Did not wait on hold for very long which ia a plus.

Mark was very knowledgeable and informative on the process for selecting location and seating. As a first time user I found this very helpful, and I will be utilizing Vivid Seats for purchases of Milwaukee Bucks tickets.

Monique from Vividseats made this order easy and fast for me. I needed it to be perfect since it is not for me.

I had the pleasure of speaking with Mark, who was very knowledgeable and very pleasant. I know I worked his nerves just a little with all my questions but he was very patient.

I called to purchase tickets for cowboys game. I was ordering online but my discount would not apply called in Matthew was kind and applied a discount was off the phone very quick with my tickets. Will be ordering again

Natalia fixed my issue in a matter of a few minutes! The internet wouldn't accept my address no matter which way I tried to do it! She called and at my house I have very limited service. She dealt with my phone fading in and out and never once lost her patience! Great customer service!

Monique was great but maybe next I can get a better deal on seats as we tend to buy tickets all the time so the fact that we have her extension number now it will probably be a great thing.

Quick, friendly, knowledgeable, professional agent got me through the process that I could not complete on line, most helpful... thanks

Worked with Jon Anderson for 2 sets of football tickets. He found me good seats that I could afford.

Brady was great placing my ticket order. It was better with him for me, than me doing it on my own online. I'm all set.

I had trouble applying a discount code and John helped me out right away. He was personable, professional, and super helpful. He is a perfect example of what customer service should be! If you need help with tickets- Call john! Definitely will be contacting him in the future if I need some tickets.

No sure what I wanted and the internet is full of useless information so I called and spoke to Matt who was incredibly helpful and the purchasing process was easy. I instantly received email confirmation of my purchase and and sure I will get the ticked mailed as promised. They are officially my favorite

Pedro V. was terrific, he guided me through the process. Pedro has superior customer service skills.

Very good customer service my experience was very good verse other ticket agencies that I called for service. I will be a returning customer very pleased with the service provided. Thanks

Nick made my ticket-buying experience very easy. He was very nice and via chat and telephone. Thanks, Nick!

Ashley was very helpful with my ticket purchases. I would highly recommend her and Vivid Seats and will use them in the future.

Brady was great help today, had a problem purchasing tickets and that problem was actually due to my bank. He nicely stayed in hold for severance minutes while I called my bank to fix the problem. Once that was done he purchased the tickets for me.