logo

ViviDress.co.uk

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

ViviDress.co.uk

3.4
vividress.co.uk

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

ViviDress.co.uk Reviews Summary

ViviDress.co.uk has a rating of 3.4 stars from 160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViviDress.co.uk most frequently mention customer service, wedding day and high quality. ViviDress.co.uk ranks 278th among Wedding Dresses sites.

service
14
value
13
shipping
13
returns
10
quality
13

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Mandy g.
Unfollow Mandy g.
Share Review
Report Review

$#*! company
March 15, 2016

I received my dress and its the worst made dress i have ever seen not even fit for a dog to wear, pins left inside the material, wrong material, wrong dress completely, a baby cud of made a better dress,
Now figting for refund and they couldnt care less, do not under any circumstances order your dress from
Vividress.co.uk made in shanghai

Date of experience: March 14, 2016
GB
1 review
10 helpful votes
Follow Kel B.
Unfollow Kel B.
Share Review
Report Review

Let me just begin by saying I am a genuine customer from Scotland and this is not a review from the company lol.
I had previously left a review on sitejabber before my dress arrived but it won't let me update so here is part 2:)

I ordered my dress from this site after seeing some good reviews, I was so worried about ordering online because it seemed too good to be true but the dresses I had been looking at in shops were £1500+ and I just refuse to pay that for a dress for 1 day
Anyway after I ordered my dress I felt physically sick after seeing terrible reviews on other sites, I knew buying my dress online would be a gamble but no one wants to throw money away. People were saying all good reviews were from the site themselves and that the company is scam. WELL my dress came today and it is honestly gorgeous, the detail and the look of the dress is so much more than I ever expected. My dress will need altered slightly but this was expected as I have a funny figure but the money I have saved is still £1000+

This is a link to the dress I ordered https://www.vividress.co.uk/lace-wedding-dresses-uk-style-yw*******.html

Maybe I have been lucky but the gamble 100% worked out in my favor

Date of experience: February 23, 2016
Washington
1 review
0 helpful votes
Follow olaura V.
Unfollow olaura V.
Share Review
Report Review

The price is extremely reasonable compared to gowns I had tried on in bridal salons. I ordered my dress in ivory and the color is not that white like in the picture but it is a really nice ivory. You will not be disappointed. I will definitely order again from VIVIDRESS and will recommend to others. Nothing can beat a good customer service and a great product with great price!

Date of experience: January 21, 2016
Utah
1 review
0 helpful votes
Follow rellen W.
Unfollow rellen W.
Share Review
Report Review

The dress is beautiful. It was a custom made dress and it fits perfect. I was afraid of ordering on line at the beginning, but now I gain confidence from Vividress. There were no hidden costs and it was delivered on time as promised.
I am a plus size but it looks wonderful. The dress is just as picture.

Date of experience: December 27, 2015
Arizona
1 review
0 helpful votes
Follow Bella T.
Unfollow Bella T.
Share Review
Report Review

Wow! I am so incredibly impressed with the quality of this dress! It arrived in a little under two weeks & I was pretty nervous when I opened the box. The tulle layers are so soft & the lace detail is very fine & elegant. A friend commented that it is nearly exactly the same as a dress her friend paid $3,000 for in terms of the quality which made me pretty happy! I'm not totally in love with the neckline but that's more a personal choice & it should be relatively easy to alter given the simple cut of the bodice under the lace. Thank you VIVIDREDD for this beautiful dress! I can't wait to wear it!

Date of experience: December 25, 2015
Utah
1 review
0 helpful votes
Follow Tamanda W.
Unfollow Tamanda W.
Share Review
Report Review

My lovely dress arrived yesterday, and it's so nice. Ordered it in champagne color.
Couldn't waiting for my big day! It went really fast to get the dress I ordered in custom measurements. Ordered at night and 15 days later the package just arrived. Thank you very much. Am really pleased and will be strong to recommend you to others. And my in-laws mother's dress fit really well. Many thanks.

Date of experience: December 24, 2015
Arizona
1 review
0 helpful votes
Follow amanda c.
Unfollow amanda c.
Share Review
Report Review

I can't believe I ordered a dress, had it made and it was shipped to me very quickly. On arrival, I became anxious because of the negative reviews that i read about this company, I'm due to marry in 44 days time and although i was pushing for time, I relied on these people to do their job. I ordered this dress with confidence and beleive you me, to my surprise, vividress, did NOT let me down. I will give them 11 out 10 for their hard word, and getting my dress to me. I will and i do recommend vividress.co.uk to anyone who wants to buy their wedding dress on-line. I wish them all the best, and where i doubt in my mind, you -VIVIDRESS - came out on top, well done. I'm pleased with my dress. Very please, The dress is even better than the picture described, thank you so much for everything.

Date of experience: December 18, 2015
GB
1 review
0 helpful votes
Follow Sigita K.
Unfollow Sigita K.
Share Review
Report Review

As many other brides out there I was very cautious with buying a dress online. After reading the reviews here and getting a friend to confirm the quality of vividress. I went for this lovely model in full ivory. It was better than in the photos - I loved the intricate details, the way it made my waist look so much smaller, it was holding perfectly in place hugging in all the right places and was so comfortable I did not even change into the second dress I had for the night! Thanks vividress, highly recommend.

I highly recommend this dress and jjshouse, it arrived within 3 weeks and was custom made. The veil I have also ordered here and it was perfect to match the dress.

I will be back for other dresses and thank you for making me feel so special on my wedding day!

Date of experience: December 18, 2015
California
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

My dress was delivered yesterday very very quick delivery. The dress is absolutely gorgeous! Quality 100%. I love it!, I too was alittle apprehensive about purchasing on-line. But I am so so pleased. When I asked any questions about the dress vividress answered them less then 24 hours. It was such a pleasure to do business with this company! PS I did pay attention to reviews before ordering. This dress had all great reviews. Thank you VIVIDRESS.CO.UK. My Wedding is in Jan and can't wait to wear my new gown!

Date of experience: December 11, 2015
Illinois
1 review
0 helpful votes
Follow celia h.
Unfollow celia h.
Share Review
Report Review

The dress I purchased wasn't the one I had intended on buying, but I am so happy
It is the one I got.

It arrived quickly after ordering, and it was efficiently
Packed with minimum wrinkling. I tried it on as soon as possible. I typically don't
Buy clothing online, especially if I'm not able to try it on in store first. I had
Nothing to fear! The color (champagne) is just as I'd hoped, and it fit like a dream!
I could really feel my wedding visions coming together! I got a little choked up
And misty-eyed. I cannot wait to walk down the aisle in this gorgeous gown!

I will gladly recommend vividress to any, and all!

Date of experience: December 9, 2015
Utah
1 review
0 helpful votes
Follow jess S.
Unfollow jess S.
Share Review
Report Review

I received this dress today and WOW! It is everything I wished for, I couldn't thank VIVIDRESS enough for making this custom sized for me and helping me throughout the process of buying and shipping! It is made beautifully and fits perfectly! The tiny details like the flowers and sequins make it so delicate and pretty!

Thank you VIVIDRESS

Date of experience: December 9, 2015
California
1 review
0 helpful votes
Follow Joy y.
Unfollow Joy y.
Share Review
Report Review

The dress that I ordered for our daughter arrived yesterday. Thank you so much, she is so pleased with it. Her words when she fitted it on last night - It's everything I wanted my wedding dress to be, I really love it.
It needs slightly altering but that's not a problem. Our daughter is not getting married for a few months yet, we ordered early. She will look beautiful on the day thanks to VIVIDRESS.CO.UK. We will definately be ordereing the bridesmaids dresses from you!

Date of experience: December 1, 2015
California
1 review
0 helpful votes
Follow Kate W.
Unfollow Kate W.
Share Review
Report Review

I hesitated greatly about purchasing my dress online, and I wasn't sure, but I finally just did it, and I'm so happy I did. My dress was In burgandy, and the colour is beyond gorgeous. The beading and detail around the neck is delicate, and preciace, it's a beutiful dress all around. There's plenty of fabric and it drapes perfectly, it's totally flattering. Thanks vividress.co.uk. So so so much.

Date of experience: November 24, 2015
Portugal
1 review
0 helpful votes
Follow LYNN I.
Unfollow LYNN I.
Share Review
Report Review

I had my wedding day on the 26th November 2015 and I can honestly say I was so nervous about getting this dress. But when I opened it up and tried it on for the first time I was blown away with how beautifully it was made. I got it made to my measurements I gave and it was perfect!
Delivery was so quick even to London!

Thank you so much vividress you guys are amazing I will be recommending you to everyone!

Date of experience: November 22, 2015
China
1 review
0 helpful votes
Follow Afaya S.
Unfollow Afaya S.
Share Review
Report Review

I ordered my dress just 4 weeks prior to my wedding. I was worried it would not make it here in time because it was being made and was shipping from China. It did make it here 1 week early and they did a fantastic job! I love my dress! It fits perfect and is excellent quality. I highly recommend vividress.co.uk!

Date of experience: November 20, 2015
GB
1 review
2 helpful votes
Follow Pauline D.
Unfollow Pauline D.
Share Review
Report Review

Long wait
November 13, 2015

Having got the delivery date 17th September we were pleased it would be here in time for my daughters wedding on 2nd October. But that didn't happen it came on the day before at 3 pm after contacting vividress time & time again during the day's running up to that day it was very stressful to the point we had to buy a another wedding dress just in case it didn't turn up they did say that a £15 cheque in way of a apology would b sent Yes that's right we r still Waiting! But the dress was amazing!

Date of experience: November 13, 2015
California
1 review
0 helpful votes
Follow Kerry R.
Unfollow Kerry R.
Share Review
Report Review

Now I feel even more excited to wear it on my wedding day. My partner is very happy too.
Thank you for an excellent service, the items came to me at the exact date I would like to say that I am very much satisfied, and would recommend VIVIDRESS SHOP to my friends.

Date of experience: November 5, 2015
Illinois
1 review
1 helpful vote
Follow Carrie R.
Unfollow Carrie R.
Share Review
Report Review

I was nervous about ordering a dress again from the internet because my 1st experience was not so great (not from this site) I ordered this dress, it arrived yesterday super fast! I did the custom order and made it 1/2 inch smaller so hopefully I would have incentive to lose a little weight! When I opened the package was nervous, but it soon gave way to screaming with excitement! Its beautiful I was giggling and grinning from the beauty, then I tried it on and it fitted, a little snug and so that's my plan but it fits it's gorgeous and I love love love it! Thank you so much for VIVIDRESS! Its even more fluffy than I realized which I love! I can't wait to walk down that aisle now!?

Date of experience: November 3, 2015
Portugal
1 review
1 helpful vote
Follow Melody B.
Unfollow Melody B.
Share Review
Report Review

The dress is beyond beautiful. It is really well made too. I love that a built in bra is sewn into the dress so you don't have to look for a bra that won't show. Te price is a great, especially compared to bridal shop prices. I would definitely recommend ordering here to anyone.

Date of experience: October 25, 2015
Washington
1 review
0 helpful votes
Follow Nicola E.
Unfollow Nicola E.
Share Review
Report Review

Would highly recommend this dress! Like alot of people, I was worried about the fact that they were based in China and I would end up with something horrendous and getting ripped off. Far from it! I ordered my wedding dress just after xmas and received on October 15th! Had full tracking information and contact with the makers throughout this time. Honestly couldn't have made a better decision! I had been looking in wedding dress shops in the UK, some going for £700! And the quality of the material was no where near as nice as this dress. Very princess like and all for the cost of just over £100! Absolute bargain! I got my dress custom sized and it fits nicely. Cannot wait to wear this in November x

Date of experience: October 25, 2015