Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Vivid Racing

Vivid Racing

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Vivid Racing?
grey stargrey stargrey stargrey stargrey star

Vivid Racing Reviews Summary

Vivid Racing has a rating of 2.1 stars from 763 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vivid Racing most frequently mention customer service, tracking number and credit card. Vivid Racing ranks 54th among Car Racing sites.

service
277
value
246
shipping
251
returns
204
quality
204

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

Great exp
October 31, 2020

Great company highly recomend fast service and great cust service! Have great products as well, vivid you guys are on point

Date of experience: October 30, 2020
Mexico
1 review
0 helpful votes
Follow Jesus O.
Unfollow Jesus O.
Share Review
Report Review

Incredible Experience!
October 31, 2020

Great customer service. They are my favorite aftermarket autoparts supplier. Very professional service!

Date of experience: October 30, 2020
Arizona
1 review
0 helpful votes
Follow Rene G.
Unfollow Rene G.
Share Review
Report Review

Great parts!
October 31, 2020

Always a quick response, great customer service! Vivid Racing is always my go to when I need parts. Highly recommend

Date of experience: October 30, 2020
Arizona
2 reviews
0 helpful votes
Follow Rob B.
Unfollow Rob B.
Share Review
Report Review

Carbon hood
October 31, 2020

Purchased a Carbon Fiber hood for my Subaru WRX. Customer service was knowledgeable and got my order in fast. I was able to pick up since I was local and they have some pointers for install

Date of experience: October 30, 2020
Arizona
1 review
0 helpful votes
Follow Luke K.
Unfollow Luke K.
Share Review
Report Review

Awesome team
November 1, 2020

I needed some upgrades to my Tundra and I called the team at Vivid racing. Not only did they find what I was looking for but helped me install it! They also referred me to a shop, but was shown how to install myself! Above and beyond service!

Date of experience: October 30, 2020
Arizona
1 review
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Share Review
Report Review

Great experience!
October 31, 2020

Great people, outstanding customer service, and very very knowledgeable staff! They helped me get exactly what I needed for my Audi S4!

Date of experience: October 30, 2020
Arizona
1 review
0 helpful votes
Follow Jake K.
Unfollow Jake K.
Share Review
Report Review

Good advice
October 31, 2020

Bought wheels and the perfect side step added to my 2500HD Silverado. With all the questions I had, Vivid pointed me in the right direction and the truck looks great.

Date of experience: October 30, 2020
California
1 review
0 helpful votes
Follow Rob M.
Unfollow Rob M.
Share Review
Report Review

I worked with Anthony to pre-order my DC Sports exhaust, meeting him on a Facebook forum. He has been one of the most professional and helpful Sales Representatives I have ever seen. His boss should definitely promote him, as he is a perfect asset to Vivid Racing LLC.

Date of experience: October 29, 2020
Colorado
1 review
0 helpful votes
Follow bob j.
Unfollow bob j.
Share Review
Report Review

Awful
October 27, 2020

I bought a 4runner mudflap delete kit and they took my money but never sent me it. I talked to customer service multiple times but never got anywhere. 50 bucks down the drain

Date of experience: October 27, 2020
Australia
1 review
0 helpful votes
Follow Garry T.
Unfollow Garry T.
Share Review
Report Review

Order an exhaust from them and did not receive any updates after a week, so I went through the reviews here and started to worry if the shipping is going to take months (shipping to Australia). I sent them an email asking for tracking number and they replied within the same day and my exhaust came in the next 2 days.

Date of experience: October 27, 2020
North Carolina
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Ordered some wheels and after having my money for three days sent me a email telling me they can't get the wheels they sold me and my money should be there in 2-5 days still waiting for (my) money I wouldn't do business with them again

Date of experience: October 16, 2020
Germany
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Received the wrong part after sending pictures they omitted it was the wrong part. Call the next day to find out the status of course I had to talk to a new person sent more pictures, do you have the right parts have a nice day. (really) as my car sitting on blocks for a week now with no resolve. All this over a clutch cable hose

Date of experience: October 12, 2020
Pennsylvania
2 reviews
8 helpful votes
Follow Ron B.
Unfollow Ron B.
Share Review
Report Review

Ordered a part and paid for the expedited shipping of 2 days. Part came 6 days later, too late to replace for a track event. Attempted to contact them, left several messages with Customer Service, voice mail said would return call in 1 hour, never heard from them. Return policy on their website indicates a 25% restock fee for returns, unbelievable! I am telling everyone I race with not to ever use Vivid Racing, they are a scam and a fraud.

Date of experience: October 12, 2020
California
1 review
0 helpful votes
Follow Dennis E.
Unfollow Dennis E.
Share Review
Report Review

Crooks here, returned a windshield the 22nd of sept, as of the 11th of oct no refund, filed a paypal claim, stay away!

Date of experience: October 11, 2020
Utah
1 review
1 helpful vote
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Honestly, between the disorganization and how long it took to get my order, I still can't figure out what I bought from them.

Date of experience: October 11, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Frank D.
Unfollow Frank D.
Share Review
Report Review

Super fast and reliable
October 12, 2020

Incredible service and super fast delivery. Although I had a mis understanding and ordered the wrong product they didn't hesitate to send me a return label to swap what I wanted. Thank you

Date of experience: October 10, 2020
Utah
1 review
0 helpful votes
Follow Jason E.
Unfollow Jason E.
Share Review
Report Review

Fu** this company
October 6, 2020

Lieing $#*!s. DO NOT DO BUISNESS WITH THEM. They say your order is processed when its not. I waited 9 weeks for parts that were never even started.

Date of experience: October 5, 2020
Minnesota
1 review
0 helpful votes
Follow Luke B.
Unfollow Luke B.
Share Review
Report Review

Poor customer service
October 5, 2020

I returned one of my items to and never received the refund this company has lost my business. I contacted them many times and would only respond by email 2 weeks after I messaged them

Date of experience: October 5, 2020
New Jersey
1 review
0 helpful votes
Follow Marven H.
Unfollow Marven H.
Share Review
Report Review

I got my part quickly and smoothly, they are a very knowledgeable and professional crew.
I definitely recommend them

Date of experience: October 2, 2020
Hong Kong
1 review
0 helpful votes
Follow Colin B.
Unfollow Colin B.
Share Review
Report Review

Great service, unit arrived with a little delay due to COVID-19. It had proven to be easy to use and very useful :)

Date of experience: October 1, 2020