Vital Records CertificatesReviews 149

I ordered my birth certificate and had my document filled out in front of a notary. Vital chek said that my document with the notary is incorrect (which all it is is signatures so that's impossible). They charged $25 extra WITHOUT MY PERMISSION. I've called over 9 phone numbers that claim to be VitalChek. There is NO real phone number to get a refund or ask what else they need on ducuments. Save yourself the time and money and don't go through VitalChek.

I placed an order for my birth certificate with Vital Records online 1/25/2020 and received application 1/30/2020. My application was notarized and sent back along with an official check for $15.00 which was redeposit back into my account due to be void over 90 days. Vital Records status was received on 2/03/2020. As of today 7/11/2020 I still have not received my Birth Certificate. On 6/29/2020 I called the phone number on this website and was told to call another number which was Vital Status Records. I called Vital Status Records and the customer service asked for my order number and when I gave my order number, I was told that they don't use those order numbers because it's a 3rd party website. So, I had to reorder for another Birth Certificate on their website which was much cheaper and as of today 7/11/2020 I have received my birth certificate from Vital Status Records and not Vital Records Online. Since Vital Records online was not helpful at all and I paid $60.00 to use their services. Then, I am entitled for a refund of $60.00 back. Yes I am happy to get my birth certificate but it was not through Vital Records Online and it is the principal about the whole thing. So yes I am entitled to my refund.

Vital Records is a despicable and very deceitful company. Unfortunately I was naive into thinking that this type of thing exist, but it does. I honestly thought I was in the Los Angeles County supported website Vital Check, which is similar in name to the fraudulent company Vital Records. By the time I realize it was a scam I had already paid $47 to get the process started. So after back and fourth correspondence they finally sent the application form and instructed me to have the document notarized ($15), include a payment of $28 for the birth certificate copy, and then mail it. After the realization I paid $47 for a PDF file I could of downloaded and filled out myself for free, I proceeded to cut my losses and not continue with the process. I went with LA County supported website which was far less and the same amount if I were to continue with the notarization and copy payment. The Vital Report website is a scam, they do nothing but provide the application form which can be found online for free.

On Jan 2020 I paid the 47.65 administration fee to Vital Records and the 15.00 fee to the state of New York for my certified birth certificate. The web site stated that it could up to 16 weeks to receive the document. It's July 2020 and still no certificate. After holding for almost an hour a spoke to a rep to request a refund and was told that I could not receive one because my application was more than 120 days old. I was given a number to call that did not address my concern. Why say it takes up to 4 months to receive a document and then say you can't get a refund after 3 months? I placed another order with VitalCheck! Will be contacting the Better Business Bureau!

I've ordered various certificates online in the past, I thought this was the same Vital Records site I used before. Turns out, this is a total SCAM! I filled out the forms expecting the Birth Certificates to be delivered to me when in fact they send you an electronically filled out form which leaves YOU to do all the work of submitting the form! Moreover, I ordered 3x so my price tripled - and I did this for 2 kids. Anyone using this service is sucker (like me).

I will be posting negative reviews to for these criminals as many places as possible!

I thought I was in vitalchek to order my docs. Stupid me for not paying attention. They basically put your responses in a form for you to print out, notarize and mail in with a check to cover the cost for your records. I paid $40 to these jokers and vitalcheck is $37.95, which covers the cost of the document, it is electronically submitted and you get your docs mailed to you after processing.

I'm so pissed at myself for falling for this crap scam site that makes them look like vitalchek.