Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising its extensive product selection, competitive pricing, and efficient customer service. Many express satisfaction with the quality of items received, as well as the ease of the ordering process. However, concerns about shipping delays and order fulfillment persist, with some customers reporting long wait times for their purchases. While the customer service team is often commended for their helpfulness, issues with tracking and returns have been noted, indicating areas for improvement in operational efficiency. Overall, the sentiment reflects a mix of enthusiasm and cautious optimism.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always a good experience and very user friendly website to browse from. Found it on buzzfeed and immediately loving it.
Ordering is easy and convenient. Price is competitive. Shipped on time, and it arrived in perfect condition!
Quick and easy order, hoping this product works for our kids as well during this pandemic as we all trying to survive.
Everything that I was looking for was right at my finger tips very easy to access. I could not ask for more.
Ordered 2 of the same style but different colors. First one, OMG, fit great, soft, and fit great. The second one was different. Both XL but the black one was smaller and I couldn't even stretch it to fit. I ended up giving to my step daughter, who loves it. Priceie to not fit me. Other than that, I love it.
Ordering was too easy, just one click and you can see all the items that you order., it's shipping has major delays but still a five star because the product is good.
I just bought a tee for my girlfriend for our coming anniversary, luckily the order arrived 1 day ahead of time of our anniversary and she was so happy. Thank you so much.,
I can tell that this site is very legit and what you see is what you get. I just got my order last week and the quality is superb!
I saw this ad on facebook about facemask and I quickly click it and when I saw the website of ViralPow there's alot of order going on and luckily my order proceed and I got my mask that I can use every time I go out.
Delivery was fast. Very satisfied with the product. Will definitely order again. Excellent Customer Service at its finest!
They advertised a black N95 mask, so I jumped in to order it. I was charged for it two months ago. As it didn't arrive yet, I emailed to ask. It took them a week to reply, and I was given a tracking number that gave me an error when I clicked on it. I replied that I wanted a refund (I get that mail takes longer nowadays, but my other stuff arrived), and a different lady replied another week later, confirming my address.
Now they are not even selling masks on their website!
Answer: Yes, they are a scam. 3 months later and still no products. This was petty $400 worth of masks.
Answer: No way to contact via phone. Emails replies are bots.
Answer: Not to offend anyone, but look for companies that are not located in China.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account