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The company enjoys a generally positive reputation, with customers frequently praising its extensive product selection, competitive pricing, and efficient customer service. Many express satisfaction with the quality of items received, as well as the ease of the ordering process. However, concerns about shipping delays and order fulfillment persist, with some customers reporting long wait times for their purchases. While the customer service team is often commended for their helpfulness, issues with tracking and returns have been noted, indicating areas for improvement in operational efficiency. Overall, the sentiment reflects a mix of enthusiasm and cautious optimism.
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This is the second time I have bought this mask and shirt and I love them and I am very happy with the quality.
I was helped by the most wonderful lady from viralpow. What an asset she is to your company. Keep it up viralpow!
Fast delivery and awesome services, they really assisted me with my order all through out. Will be back shopping soon in viralpow shop! :)
Great choice at great prices. I received my order alot quicker than I expected and am very happy to recommend this viralpow business. I want to order for some more!
I had purchased a Christmas gift and never had received it... a couple months had gone by and a team member from ViralPow contacted me to see how I liked my gift. I had told them what happened and they replaced it for me! Talk about customer service! I will continue to shop with ViralPow because the products are not only awesome but so is the team behind them! Thanks so much :)
Ordered mask 2 months ago and still haven't received my mask. Haven't had any luck with when it might arrive. Horrible customer service. I wouldn't purchase anything else from them.
If you want to buy from China which is where they ship directly from to you, skip the middle man and pay 1/5 the price! I paid $50 for a mask 8 weeks ago and it has not arrived. The tracker has not updated in 38 days. They refuse to refund my money. I never k ow they shipped it from China as they show they are in Tampa Florida. I live in Tampa and expected it in the 10 day frame they advertised. Now they say another 1 to 2 weeks due to covid but it's been 8 weeks and still no sign of it! Would NEVER fall for this scam of a company again. How easy for them to charge 5 times the price and then once they have your money order it from China to ship to you. They dont have to warehouse any product and charge a lot more to basically input the shipping information that you can do yourself from a China site on ebay.
VIRALPOW HAS GREAT PRODUCT AND FAST SERVICE. I WOULD LOVE TO USE THEM AGAIN FOR MY ONLINE PURCHASES. CUSTOMER SERVICE IS EXCELLENT AND THE SITE IS GREAT.
I have generally had good and problem-free experience buying on viralpow.The site is easy to navigate and use. I did not have to use customer service this time but I have had very good results in the past using customer service. I like that it's a fast, safe and secure deal.
The prices and selection are good. The customer service and shipped products were efficient and timely. They have always delivered my stuff in a timely fashion and I receive every item undamaged.
Viralpow is easy to use and quite fun. A truly different and unique shopping experience for everybody. I got the product I was looking for at a very good price.
Everything was the best. My order came fast. I had no problems whatsoever. I like everything, especially the pricess and choices. It's fast on shipping and answering and helping me resolve my issues fast without hesitation. I love the website, it's superb and one of the best.
It was an enjoyable but nerve-racking experience since I didn't know to trust viralpow and had heard bad things about it. In the end it turned out great. They were honest, the price low and the product was delivered on time as promised and in good condition on the agreed or projected day of delivery. It was exactly as depicted in the picture, too. So overall a good, safe, secure, trustworthy experience.
My overall experience when I shopped online with ViralPow was a good experience, whereas I will shop again, by me being a reviewer of various types of products on different websites. I am familiar with spotting out very good products and ViralPow is one site that has such products that you are probably looking for. When I shopped on viralpow.com, I liked the variety of products they had and the low prices.
They had a really good selection of things to buy and my over all experience was great. It was easy to check out and I felt the site was very secure when I paid. I'm very pleased with my over all experience on viralpow.
It was an overall good experience and I have shopped there many times. I have always left good feedback grades for all my purchases.
My first experience shopping on this site. Keeping my fingers crossed that I will be satisfied with my choices.
Great place to shop and look up information. Tried to buy local to save some time. Only cost me time.
Excellent
You had the product I wanted and needed!
The interface is fast, and so far I am happy. Hoping it will arrive soon.
I have searched high and low trying to find this specific mask KN95 BLACK MASK. You were the only company that carried it. Thank you!
Answer: Yes, they are a scam. 3 months later and still no products. This was petty $400 worth of masks.
Answer: No way to contact via phone. Emails replies are bots.
Answer: Not to offend anyone, but look for companies that are not located in China.
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