On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ViralPow Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its extensive product selection, competitive pricing, and efficient customer service. Many express satisfaction with the quality of items received, as well as the ease of the ordering process. However, concerns about shipping delays and order fulfillment persist, with some customers reporting long wait times for their purchases. While the customer service team is often commended for their helpfulness, issues with tracking and returns have been noted, indicating areas for improvement in operational efficiency. Overall, the sentiment reflects a mix of enthusiasm and cautious optimism.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good service and good product. My shirt arrived to the stated date for delivery. Was well packed and I am completely satisfied
Great selection and value for money
Très mauvaise expérience qui a durée 3 mois!
Ils ont envoyés l'article que j'ai acheté assez rapidement malheureusement ce n'était pas le bon. J'ai dû retourner le tout, ensuite il m'ont renvoyé un deuxième article qui n'était toujours pas le bon... je communique avec le service clientèle pour leurs offrir de me déduire le montant qu'il m'en coûterait pour adapté la pièce à mon véhicule par un atelier local afin d'arrêter les envois et renvois car tout le monde débourse dans cette situation... leurs réponses est qu'ils font seulement des échanges! Au final je dois me débattre avec le transporteur pour ne pas payer 2 dédouanages et 2 fois les taxes sur des produits que je n'ai pas. Donc non je ne conseille pas une compagnie qui envoie seulement des réponses génériques aux clients sans leurs offrir aucun soutiens
Good website, fast delivery. Order arrived in tact will be dealing with this company in the future many thanks.
First purchase/transaction was seem less, item arrived promptly no issue. Second Transaction not so much. Ordered item with company issued discount (25%) towards the end of April. First payment deducted May 8th... same day the process payment the send me email stating the have been impacted by COVID19 and can't ship my item out (however I check with manufacturer of product from their retail site and their shipping their items out everyday). So I wait patiently and contact them a week later regarding status of order/delivery? The still claiming delays due to COVID19. First of all shipping even if delayed never stopped. We are now almost a month since my first payment was processed and not one word. When I look at my account it says I have my first payment available to spend? What is going on my order to my knowledge was not cancelled. I see that they are still retailing the item and it's in stock. Really not sure what to think... is it because I took advantage of the discount they offered? Why has my item not shipped almost 1 month after you processed my payment with no update? I have ordered from many other companies and retailers even overseas and received my items with no real delay, so I am not sure where these things are being shipped from that no packages can be shipped or delivered. This is not good business AT All! I am beyond disappointed at the lack of communication. I don't want a credit to spend I want my item that I ordered, that you still sell and I and started paying for. Not satisfied at all! I had such high hopes this was a reputable business with good practices, very doubtful at this point.
I sent this as a gift to L. A. The people that received it were delighted.
2nd order from your company.
Ordered sandals once before and very satisfied.
On sale $10 off. Need a new pair of sneakers and this brand was recommended by my ankle surgeon.
Easy to follow - Great selection -
Saw it on advertisement - Used before and it works - I hope it will deliver to me as early as possible. Im excited to check on my orders.
1st order - won't be the last
The product I received was exactly as it was described on the site. It was my first experience and I was relieved.
The price was good and the shipping to Switzerland very fast! My new masks are I'm very good condition.
Thank you :)
No problem with ordering
The experience went without a hitch
Hopefully the delivery of my order will be prompt and efficient as well.
This is the first time ive seen it advertised online. Plus it was reduced in price and had another $10 taken off.
No complaints it's fast easy to use and great prices
Preferred over the competition
Extremely easy! I found what I wanted almost instantly and the checkout process was simple!
I loved the way the site is arranged. Everything was easy to locate and the information on each product was very helpful. Good prices and free shipping. Easy ordering on this site. Fast shipping and handling. Always easy. Great products. Good advice. Worth it.
Easy navigation. Good selection, proper info bestlowest pricesI learned a lot just from your websiteBecause you have great reviewsSo easy to search and find just the right piece. Ordering is a breeze and delivery always quick!
Best deals! Amazing variety! Awesome masks
Satisfactory experience all around. Good assembly instructions. Very fast delivery.
Good website and price.
It was the exact masks I needed to replace an old dirty mask.
I loveeeeee ViralPow! Shipping was super fast and easy my item was packaged very nicely. I will definitely continue shopping here.
Selection and price and delivered to my favorite shop!
Second time here, that should say it all. Quick and easy. Able to shop by my size and not have to go through the whole website. You guys are great and reliable. Keep up the good work!.
So excited to have found your site, the masks looks really cool.
Concerned how long backordered will take its been 3 weeks already for my first order.
Great experience. Love the item that I have bought.
I got a notification that a certain item was back in stock, so I stopped by my account and filled my cart with some masks since they don't give any limitations per customer.
Great site! Never have any issues and if I have questions, there is always someone with the answers.
Delivery on time and delivered by a friendly gentleman. Very good would use again on my next purchase online
Always super prompt customer service and good quality items. Item fitted as expected. No complaints.
My previous order hasn't arrived. But I'm a happy customer of ViralPow
I love the friendly staffs
I love those cool tees and trinkets good quality for me.
Always happy here
I am unable to go out to shop and buy a mask. Being able to choose a mask that said exactly what I felt means so much. So happy it is an actual mask and not a disposable mask.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account