Vinesse

I signed up for the airline promotion for frequent flyer miles and was immediately charged $41.00 to my card. I received the case of 6 bottles two weeks later.

The rules said I would get 2500 miles for the first shipment. After drinking the wines, I was not happy so I called to cancel my membership. I submitted my request form for the miles, but I received an email saying I did not qualify because I had to be member for at least 21 days. Nowhere did it say this in the advertising when I join. What it did say "Satisfaction guaranteed" and "Cancel at anytime".

This is not true, Avoid this company.

I was very surprised to see so many negative reviews of Vinesse. I used them for a couple of years, and did get some "fair" wines that I thought were very overpriced, but occasionally they sent some very good wines. The only reason I'm writing this tonight is because my wife and I opened a bottle from Vinesse that I've had for about 3 years, and it is awesome. I wanted to see if it was possible to get more, and saw this website. I felt compelled to write something nice about Vinesse.

Delivering wine is a tricky situation because someone 21 years or over has to sign. So it's a crap shoot if you're even home. I wasn't home for a delivery so their shipping company left a notice. I called them and arranged for a delivery the next day between 8AM and 12PM. No one showed, I had to leave my home. Then they attempted another delivery late that same day, no one home to sign. I had already wasted 4 hours of my time (and this was not the first incident). Since this wasn't the first time I called customer service and cancelled my subscription for the reason of THEIR DELIVERY COMPANY IS A WASTE OF TIME. I then got a condescending email telling me that my subscription was cancelled, and because I refused the shipment to be delivered at another time (yep, the one that didn't come when I waited for 4 hours) I was being charged a 15% re-stocking fee plus all shipping. The wines were mediocre at best. Sorry that I let the lure of American Airlines Advantage Miles ever get me involved with this company. We belong to 4 winery wine clubs, never a single issue. Do not sign-up, not worth the headaches involved, including from their wine choices. Shame on you American Airlines, bad choice!

FRAUDSTERS... SCAM ARTIST... THIEVES... I received an introductory offer from American Advantage for Vinesse Wine for $41.95, I used my credit card to purchase this item. I later found out that the company withdrew $104.95 from my account. When I found out I made a 3 way call with my banker on the phone, I refuted the charge and I requested a refund the representative told me that once the wine is returned unopened they would refund the monies. I asked the representative what about the return shipping cost and he told me I could refuse the shipment or return it unopened and I would not be charged. When they delivered the shipment they delivered it to a neighbor. I had to take it back to UPS who said I had to pay $16.00. I paid the $16.00 and requested a refund from Vinesse. They have refused to do so. Low life scum hustlers thieves, fraudsters. DO NOT ORDER ANYTHING FROM THESE PEOPLE. I WISH I HAD READ THEIR REVIEWS FIRST. I AM GOING TO WRITE AMERICAN ADVANTAGE AND ASK THEM TO BE AWARE OF WHO THEY DO BUSINESS WITH.

I was not informed a shipment had been placed and was going to have to pay 45. For shipping plus a "restocking" fee for what appears to be 6 bottles of very very cheap wine. All from California, all about 5.00 per bottle off the shelf. I spoke with customer service and even though I had not signed for the shipment I was still unable to return without unreasonable charges. Do not buy from this company. They have no -name cheap wine, and almost scam approach to sending a shipment without notification. Stick to Amazon who informs you ahead of time and always has outstanding customer service. Do not order anything from Vinesse

This club does not notify you when they are shipping an order to you. I called them to cancel, and was told that they had already shipped the order, and to send it back. UPS left two notices that they tried to deliver when I was not home. I called UPS and told them not to try to deliver again, that the company had told me to return it. Without notifying me they charged return shipment and 15% restocking fee. This is the worst wine club ever. I have belonged to other wine clubs, and never had any problem with them. I do not recommend Vinesse!

I signed up in order to get the miles, but like a lot of other people who have written reviews, I was cheated out of my miles! When I contacted support to inquire, they just said, "We require an account to be active for 21 days from the processing date of the 1st and 2nd shipments in order to be allotted your miles. The account was closed on the 18th day. I do apologize for any inconvenience but the 2nd shipment miles can not be uploaded." THIS WAS NOT STIPULATED IN THE AGREEMENT. I am sorry I ever signed up! Not worth the time or the hassle.