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From the business

VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. Our success comes from our conviction that everything always can be better and cheaper … ‘Live it up for less’. Our products are sold at competitive prices throughout Europe, the United States and Australia.


vidaxl.com
RANCHO CUCAMONGA, California, United States
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vidaXL US Reviews Summary

vidaXL US has a rating of 2.7 stars from 705 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 18th among Furniture sites.

service
60
value
68
returns
38
quality
69

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Texas
1 review
2 helpful votes
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Very poor quality
September 30, 2020

One piece of wood was broken where the hole was drilled. The metal piece designed to hold the middle of the bench does not function well because several screws can not attach well to the cheap wood. I don't want to go through the hassle of returning. I bought new pieces at the hardware store. I bought the bench because I liked the design. I would have paid double or triple for good quality. Oh well. Lesson learned.

Date of experience: August 20, 2020
California
1 review
0 helpful votes
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Looks very nice!
September 30, 2020

Easy to put together! We received it very quickly!

Date of experience: August 20, 2020
California
1 review
0 helpful votes
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Thank you
September 30, 2020

I've ordered two different items from vidaXL. I have been very happy with the quality, delivery and price.

Date of experience: August 20, 2020
Utah
3 reviews
0 helpful votes
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Super Cool Sink
September 30, 2020

Very happy with product, shipping, and service. Would recommend.

Date of experience: August 20, 2020
New York
1 review
0 helpful votes
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Great boat mover!
September 30, 2020

Makes moving my boat around very easy! I can do it alone!

Date of experience: August 20, 2020
Colorado
1 review
0 helpful votes
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Pieces don't fit
September 30, 2020

The arbor we bought came together until we tried to attach the decorative arms. The pieces we either misshapen, or the wrong length. Very unhappy.

Date of experience: August 17, 2020
Florida
1 review
1 helpful vote
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Terrible instructions.
September 30, 2020

Terrible instructions. And no markings on each piece of equipment.

Date of experience: August 17, 2020
Florida
1 review
0 helpful votes
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Very nice glass
September 30, 2020

The glass made my table super!
Nicely packaged everything in perfect condition.
No problems whatsoever. Thickness is great.
I added round table bumpers anti slip.

Date of experience: August 17, 2020
Florida
1 review
1 helpful vote
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Piss poor intructions
September 30, 2020

There was no instructions on how to put together too 5 days to figure it out

Date of experience: August 17, 2020
Alabama
1 review
4 helpful votes
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Poor quality poor service
September 30, 2020

I bought 4 items costing almost $400 when they arrived they were defective and could not be used I contacted the company for a return label and a refund, they refused they offered to send me parts the problem is it is half of all the items that are bad or give me a partial refund of $10 and I could keep their junk what a joke

Date of experience: August 17, 2020
Pennsylvania
1 review
1 helpful vote
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Poor quality
September 30, 2020

Poor quality, flimsy, pieces didn't fit well, had to clean out holes for pieces to snap together. Ended up using gorilla tape to hold it together to keep back from falling apart. Would not recommend this product.

Date of experience: August 17, 2020
California
1 review
1 helpful vote
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Product is awful
September 30, 2020

I want to return it. My contractor could not assemble the piece missing parts, not fitting

Date of experience: August 17, 2020
Illinois
1 review
1 helpful vote
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Very Flimsy
September 30, 2020

I bought this, it was difficult to assemble, once it was done it didn't want to stand up, very unstable. The wind broke the gate within 5 days.

Date of experience: August 17, 2020
Florida
1 review
0 helpful votes
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My shopping experience.
September 30, 2020

Loved it, loved it, loved it. At first I bought a chest for my living room but it was too small. The company provided me with a free shipping label. I found the best chest as a coffee table. Their company was the only place I liked for merchandise. The coffee table is made of durable wood that was refurbished with these beautiful colors with in. I just purchased the end table to match. I can't wait to receive it.

Date of experience: August 17, 2020
Tennessee
2 reviews
0 helpful votes
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Gabion Basket
September 30, 2020

VidaXL had exactly what I had been looking for at a reasonable price, shipping included. Product delivered quickly with no issues.

Date of experience: August 17, 2020
Massachusetts
2 reviews
0 helpful votes
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Expected better quality
September 30, 2020

Received the zinc top potting bench. The zinc surface was bowed and the back piece split where two top screws were set. Rather than the hassle of returning it, I disassembled the top, glued the splits and used a broad putty blade to separate the zinc sheet metal, flattened it and reglued it. Expected better quality; can't imagine what quality control process was in place that released this in an unacceptable condition.

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
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Good buy
September 30, 2020

It was a little hard to put together but, once together its a great piece.

Date of experience: August 17, 2020
Texas
1 review
0 helpful votes
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New Bimini Top
September 30, 2020

Everything went great all products were very good quality
I would buy from them again in future

Date of experience: August 17, 2020
Rhode Island
1 review
12 helpful votes
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VidaXL Radiator Covers
September 30, 2020

I recently purchased some radiator covers from VidaXL and am very pleased with the products I received. My only disappointment is that the smallest radiator cover available is 44 inches in width. I need two that are 30-32 inches in length and have been unable to find them. The covers I purchased are wonderful. They change the look of the room. I chose the shaker style and they blend with our primitive home perfectly.

Date of experience: August 17, 2020
New Jersey
1 review
0 helpful votes
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Bench
September 30, 2020

The bench was easy to put together and is comfortable! Very pleased with this purchase.

Date of experience: August 17, 2020