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VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. Our success comes from our conviction that everything always can be better and cheaper … ‘Live it up for less’. Our products are sold at competitive prices throughout Europe, the United States and Australia.
vidaXL US has a rating of 2.7 stars from 705 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 18th among Furniture sites.
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One piece of wood was broken where the hole was drilled. The metal piece designed to hold the middle of the bench does not function well because several screws can not attach well to the cheap wood. I don't want to go through the hassle of returning. I bought new pieces at the hardware store. I bought the bench because I liked the design. I would have paid double or triple for good quality. Oh well. Lesson learned.
Easy to put together! We received it very quickly!
Very happy with product, shipping, and service. Would recommend.
Makes moving my boat around very easy! I can do it alone!
The arbor we bought came together until we tried to attach the decorative arms. The pieces we either misshapen, or the wrong length. Very unhappy.
Terrible instructions. And no markings on each piece of equipment.
The glass made my table super!
Nicely packaged everything in perfect condition.
No problems whatsoever. Thickness is great.
I added round table bumpers anti slip.
There was no instructions on how to put together too 5 days to figure it out
I bought 4 items costing almost $400 when they arrived they were defective and could not be used I contacted the company for a return label and a refund, they refused they offered to send me parts the problem is it is half of all the items that are bad or give me a partial refund of $10 and I could keep their junk what a joke
Poor quality, flimsy, pieces didn't fit well, had to clean out holes for pieces to snap together. Ended up using gorilla tape to hold it together to keep back from falling apart. Would not recommend this product.
I want to return it. My contractor could not assemble the piece missing parts, not fitting
I bought this, it was difficult to assemble, once it was done it didn't want to stand up, very unstable. The wind broke the gate within 5 days.
Loved it, loved it, loved it. At first I bought a chest for my living room but it was too small. The company provided me with a free shipping label. I found the best chest as a coffee table. Their company was the only place I liked for merchandise. The coffee table is made of durable wood that was refurbished with these beautiful colors with in. I just purchased the end table to match. I can't wait to receive it.
VidaXL had exactly what I had been looking for at a reasonable price, shipping included. Product delivered quickly with no issues.
Received the zinc top potting bench. The zinc surface was bowed and the back piece split where two top screws were set. Rather than the hassle of returning it, I disassembled the top, glued the splits and used a broad putty blade to separate the zinc sheet metal, flattened it and reglued it. Expected better quality; can't imagine what quality control process was in place that released this in an unacceptable condition.
Everything went great all products were very good quality
I would buy from them again in future
I recently purchased some radiator covers from VidaXL and am very pleased with the products I received. My only disappointment is that the smallest radiator cover available is 44 inches in width. I need two that are 30-32 inches in length and have been unable to find them. The covers I purchased are wonderful. They change the look of the room. I chose the shaker style and they blend with our primitive home perfectly.
The bench was easy to put together and is comfortable! Very pleased with this purchase.
Answer: They won't send you one! We tried because my printer was out that's the only way to get one if you print it yourself!
Answer: Dear Susan, do you have a direct link so we can check the product and get back to you? Thank you in advance. Kind regards, Marina

