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Victoria's Secret Reviews Summary
Victoria's Secret faces significant challenges regarding product quality and customer service, with numerous customers expressing dissatisfaction over declining standards in their merchandise, particularly underwear and bras. Many reviews highlight issues with online orders, including delivery delays, incorrect items, and inadequate customer support, leading to frustration and a loss of loyalty. Despite some positive feedback on specific products, such as fragrances and customer service interactions, the overall sentiment reflects a growing discontent with the brand's reliability and responsiveness. To improve its reputation, the company must address these critical concerns and enhance the quality of its offerings.
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This site is very expensive, but the selection is huge and worth it!
I get that bigger sizes means more material, therefore higher price. The problem I have with it is the difference in price itself is usually at least $10 and I think it's a little much, especially considering their bras are already premium prices (usually around $50). The other problem with bigger sizing in this store is that there is almost no selection. The colors and styles are limited in DD and up, and they do not have many at all in stores. Very frustrating to voluptuous women to have to order online & wait even longer and not be able to try on or buy in store.
I have been buying "Pink" panties since 2001, but in the last year and a half I have noticed the quality of the line is very poor. The elastic on the panties is practically non existant and after two washes (I put my panties in a garment bag and do NOT place in dryer) I can no longer wear them. What has happened to the line - Pink? Just last week I was due to purchase a new batch; 10 panties and NONE of them fit properly and two are useless as there is no elastic and the cotton portion of the panty is falling apart. Cost is simply too high for this quality.
Very, Very disappointed. This will be my last purchase of panties at VS :( !
Sometimes the bathing suits fit funny on curvier woman... that my only complaint. The material will cut into my butt making it look like I have 4 cheeks instead of two lol...
Cute stuff, but pricey for average quality things. I've bought a $10 bra that lasted longer than their $40 bra, worked just as well, and was a cuter style!
Dont get me wrong Victoria's Secret has some beautiful bras but they are so expensive! Any bras under $50 there just look like normal bras that you can get anywhere! So you have to spend the big bucks if you want something to wow! The only reason I shop there is for the free panties and semi-annual sales, thank god! Only thing in my price range.
Its okay just a top I bought was horrible quality it was destroyed in my washer :/. But I love the bras amazing fit
Just an awesome company. My only 2 complaints is the interest rate for their credit card is 25%! I think that is crazy high although they do send you gift cards for spending. And I wish they had more of their sexier items made to fit DDD.
I do love their Body by Victoria bras, but my shopping other than that will be almost nothing. I have loved their clothes for years. I was able to find awesome work pants to fit my petite self and sweaters which I loved. I am still trying to deal with this. Highly disappointed. At least I will get rid of that credit card!
Love the underclothes pink and all the perfume and beauty products.
Victoria has become a name and not a brand. The quality is average and on par with the same quality at stores like Bealls, Burlington, Marshalls, and Forever 21. The main difference of course is the astronomical prices for tags in your underwear that say VS.
My top go-to store for clothing, I'm in love with their leggings and hoodies. Not only are they adorable but SO comfortable, you literally can't go wrong shopping here. Their clothes are long lasting as well. Their bras will make a real woman out of you, and forget Michael Kors their bags are so chic. The only possible down-side is their sizes can run a little big.
Most products don't look the same as it appeared in the pictures and the quality is decent not top quality as expected.
I am a married man, and I would like to "impress" my lovely wife in the way that she impresses me. It is extreemly hurtful that I can not embelish my bulge in the same way she flaunts her lovely lady lumps. What is wrong with showing off a little "Male Whale Tale" to the Mrs. When were shopping in the way she shows off her boobie lace bending over for the lower shelves. And when it comes to the clothing lines, I really do "Love Pink" both the color, and my wife's "Pink." I also like it when my wife wears her nice "Frutie" smelling perfume, I TOO would like to smell "frutie" and not be ashamed. I AM OFFENDED, even Sheels and Bass Pro, so called "Manly" stores carry women's items. Well I want to feel good about myself too, but with a proper fit.
Thank you, and GOOD DAY
I have been reviewing this brand second time. I again found them fabulous.
I have been shopping victoria's secret since i was a kid in the late 80's... at one time the sweaters... dresses... tops were fabulous~~ for the last 10 years the sweaters are awful and waay over-priced! I buy all my bras here and they have a bra for every look... every fashion... every occasion!... the sweaters and tops have gone downhill since the 90's... they used to carry better shape wear and control top hose which i loved~~~i always get a ten dollar certificate for my birthday. But i am finding. ALAS!- less and less to spend it on~~ p. S forget the pants/jeans... very overpriced and unless you are 5'10" tall and weight 10 pounds do not fit well~
I went to get a bra fitting. The girl instantly told me 38C without even doing measurements. The fit was horrid. I later went to a small shop called Seams n' Scissors where they fit me to a 36D which fit a lot nicer.
One of my favorite stores for years. With online shopping, you can order your size and have a variety to choose from and have it delivered to your door. There are also specials and if you buy a certain amount, you can get a card for free items in the store.
I always wait for their annual sales for great deals! Love their products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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