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Victoria's Secret faces significant challenges regarding product quality and customer service, with numerous customers expressing dissatisfaction over declining standards in their merchandise, particularly underwear and bras. Many reviews highlight issues with online orders, including delivery delays, incorrect items, and inadequate customer support, leading to frustration and a loss of loyalty. Despite some positive feedback on specific products, such as fragrances and customer service interactions, the overall sentiment reflects a growing discontent with the brand's reliability and responsiveness. To improve its reputation, the company must address these critical concerns and enhance the quality of its offerings.
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I absolutely love vs/pink I am an angel card holder and frequent buyer I'm obsessed. I have never felt more happy and satisfied when i order from a Company. The panties are adorable and feel so perfect. Everything is great quality. I have yet to be disappointed even online shopping when i can't try things on first. Everything is true to Size thank you vs for making me feel happy and sexy after 4 kids :)
I love Victoria's Secret and their products... but in the past few years I've found shopping on their site to be a total joke. There are so many rules about coupons... they don't let you combine coupons, you can't use promo codes on many items, it's hard to take advantage of free shipping codes because they often don't apply to some of your items. When you do pay for shipping, it's very expensive, usually more than other sites charge. I used to love to shop their clearance but it's hardly ever worth it now after shipping. Many items are sold out or backordered. I've had much better luck shopping in store, although there are still many rules about qualifying purchases for coupons.
And i don't think i need to explain why. It's a gift both for myself and my future wife. Lingerie and a pretty girl. Could a man ask for more?
I just love women in lingerie and Victoria's Secret has the greatest selection of them all. Quality of the lingerie is also very satisfying! I'm a loyal customer who'll always come back to check out the fresh, sexy stuff!
No one in the world can deny that its a heavenly experience to visit VS.
Love
1. The awesome range of products
2. Display of products and customer service.
3. The ultimate feel for getting pampered by getting a chance to own any, I mean any item from VS collection.
Just love the brand. Its expensive but it is a luxury brand, so spend less or more, you will never regret :)
Panties are good, nothing else ever fits right. Ordering online is a scam, most other websites give free shipping for ordering more. If you want to take advantage of one of their other sales, or they don't have a free shipping coupon out when you order, it's ridiculous. Tiny nightgowns and women's underwear don't weigh that much, so why do they charge so much more for ordering expensive stuff? It makes no sense. Plus, they don't even put it in a box, it's all shipped in thin plastic bags with no protection. No thanks.
Have been buying from V. S. for years. My wife who is 48, looks better then most of the models. And, she is a NATURAL 40DD, at 5'11" and 147 lb
I purchased a $30 gift card as a Xmas gift. When the recipient went to use it, the cashier told her there was nothing on the gift card. We called the customer service line as instructed and we're told the gift card had been used for an order that had been placed online. Problem is, it was not the gift card recipient that placed any online orders!. Customer service then said there was nothing they could do. We went back to the store with the receipt from the original purchase and again were told there was nothing on the gift card. They admitted they have been having problems with gift card numbers being stolen and used. But again, nothing they can do. I WILL NOT BUY FROM VS AGAIN!
Have been purchased a product last week and so far the quality satisfy me so far. Great service
The prices are more expensive but the clothing lasts forever great quality and bras a A ++++ perfect for great quality best bras I've ever worn in thirty years won't buy bras or yoga pants anywhere else ever
Bought a few set of girl stuff here and as expected, the product is like as I have seen in the advertising. Great service too. Annie approach me as kindly as she is.
Ten years before the Social Network I told hundreds of people the story of the founder. It was my best way of explaining to people in foreign countries that a millionaire might jump off the San Francisco bridge because the new owners turned it into a billion dollar global business.
I lived in Mill Valley at the time so had different versions of the story.
When the internet was new I did a content analysis of the titles of the 1000 most popular web sites and the key words they used: celebrity, angel, sexy, model, free, new, teen. The only company in the world that has used all in their ads since 1995 is Victoria's Secret. Now you know what the business of wings on supermodels is all about.
Not far from the defunct Macy's in La Jolla is a very popular Victoria's Secret.
This is my favorite place to shop for the lady in my life. (except when I get the size wrong.)
Products are ok, but are overpriced and the service sucks.
I love coming here, mostly because the staff is usually composed of incredibly attractive females. And the one fat one that was a diversity hire.
I rock a size 3, this place has awesome selections.
The only reason I go shopping with the GF, is for the chance to come here and "legally" get to stare at things.
Answer: It's scam and vs and pink aren't worth the money due to both brands extremely cheap bad quality products and they have extremely low online sales and in store sales too. Nobody guys their crap online or in stores and they have fake phony reviews on the vs and pink website, fake phony reviews lying about how "great" their crappy cheap bad quality products are. Those reviews on their website just written by company and employees, not by real actual people cuz nobody buys their crap.
Answer: No, not at all. It's all crap that's made in China, I'm assuming.
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