ViagogoReviews 1,928

Hi all. I purchased tickets for the above in Melbourne on Monday night 2nd of April. After purchasing the tickets there was a bit of controversy in NZ after a few concerts held here in NZ people had been sold tickets that didnt exists or sold twice. Really was thinking we had lost 400 odd dollars. But we received our tickets within an hour of purchase and also received email on day of concert to have a great night and if there were any issues there was a number to call. We got in and were treated to an amazing concert. So would say yep was a success but would go through ticketateck in the first instance as viagogo do charge very steeply to book with them. Good luck

They are ordinary scammers. You will not accept the changed price - they will collect the whole changed amount from the card anyway. They do not have a 3d Secure code so you can not see from the bank how much they really want to download. They do not accept return of defective tickets. There is a fool on the complaint that everything is okay on their side. The company should be avoided with a wide arc, in fact, as fraudsters, it would be necessary to block them from displaying the domain as a servant of extortion crimes.

AVOID AVOID AVOID!

My wife purchased 2 x tickets for an Opera at the Sydney Opera house, 2 x tickets@ $110 each ended as $420 bill! It was only afterwards she saw all these reviews, IF you can, REVERSE the transaction via your bank ASAP, we are with AMP and they have been absolute angels, thanks AMP! It's a horrible feeling realizing you've been caught in a scam, don't be embarrassed it happens to the best of us, just call your bank!

Scam beware! I purchased tickets for an event on 1st April for what was presented as very good seats priced £115 for two tickets, then billed in Czech Krona on my credit card. I Immediately contacted viagogo because this looked suspicious to me. I received the tickets around midnight on 2nd April. It turns out the seller didn't have the tickets showed in their possession when I made my purchase. The seller proceeded to purchase the tickets later on in the day on 2nd April (worst and cheapest possible £20/ticket) and sent those to me.

I decided to buy tickets from viagogo for better seats, I could have bought the cheap £20 ones myself directly. Beware of Viagogo scams. The customer services are very unhelpful too. Making no effort to resolve or investigate this scam.

Viagogo are black market ticket touters example: Selling tickets for John Cleese in hasselt for 162 per ticket (118 + 3 handling fee + 41 booking fee) total for the same ticket direct from tele ticket service Belgium 43. Blacklist viagogo

I recently made a concert ticket purchase from this website. I cancelled as soon as I realized the cost of a ridiculous finding fee (more than half the cost of the ticket), I cancelled. I only saw the finding fee at the end of the transaction a screen away from finalizing. Low and behold, they processed the purchase anyway, in spite of me pressing cancel. Now I can't even find a way to dispute the error. It's as if, I'm locked out the site to go in to inquire or make a complaint. It's showing no transaction history. I did get an email of the ticket. Now I have to figure out if it's legit. Has anyone ever made a purchase from this site. Viagogo.com?

I'm a new sucker that was taken by a bait and switch ticket sale. I just bought Rockets vs Suns NBA basketball tickets on their site which clearly shows that the tickets I was looking to buy were floor tickets. The UI even shows the limited seating in the section I chose (119) at the Toyota Center, clearly showing the buyer the difference between the "floor seats" and the "lower level" seats. Anyone who has ever been to Toyota Center knows that there are floor tickets and lower level tickets and that they are separate sections within section 119.

Well, once I chose those that section it took a while to find some tickets and said there were only two left at a deeply discounted price from other online ticket shops. I thought the ticket owners were just dumping them at the last minute or something. THe only thing fishy was that it didn't tell me which row or seats I would get, but I know from having sat on the floor that there are only 3 rows. At this price, I didn't care. They're FLOOR SEATS!

So, throughout the entire buying process, I was shown that I was buying floor seats. Once I completed my purchase, the confirmation screen showed Section 119 Row 22. Wait! Huh? Row 22? That's clearly not a floor seat. Rows A-C are floor seats in that section. I have screenshots to prove what happened.

It's been 30 minutes and no tickets sent to my flash seats account yet.

Yup, so I too got shafted by Viagogo. They did have better seated tickets than booking via the arena directly, and I was happy to pay the initial difference in the tickets (50 each) plus the 2 per ticket booking fee.

Then when you are putting in payment details, they say you have only 10 seconds left and you get a pop up... two options: Release tickets or Buy.

Which means you cannot read all the regulations and conditions under the pop up without selecting one of the options... So you panic and buy.

And then end up paying another 93 euros in "taxes".

You cannot cancel or contact this company so I am now paying double for the tickets than I could have been paying. 600 Aussie dollars is an expensive lesson to learn, one mistake I will never make again and I hope you don't either!

I wish I could give negative stars or at least no stars, I bought tickets to go to the Champions League game for FC Barcelona vs. Roma (4/4/18). Unfortunately I did not read any reviews before I bought the tickets, but after purchasing tickets I did read some reviews and saw that FC Barcelona does not accept tickets that are bought on this website. I called FC Barcelona's ticket office the next day and they did in fact inform me that they do not accept any tickets that are bought through Viagogo. I reached out to the customer service department and let them know what I found out. Their response was basically "to bad, you can try to resell them on their website/app but if I can't resell them than I am out of luck and it is not our problem". They are unethical and refuse to do the due diligence that they owe to their customers, on top of that they refuse to do anything when they are in the wrong. I will be disputing this transaction with my credit card company as well as taking any and all necessary legal actions to ensure I get my money back without screwing over another individual, something that Viagogo is not willing to do.

This company scammed my mother while trying to look for tickets she googled and clicked the first ad (this disgusting excuse for a company) not knowing any better, then when she went to purchase the tickets, still thinking they were legit, they tried to charge her credit card 6x what the advertised amount! Luckily her bank declined the purchase due to exceeding her daily budget. This site is a shocking violation of peoples trust.