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VGMedispa has 363 customer reviews and ranks 181st in the Cosmetic Surgery category. Common review topics include customer service, head office.
I have never ever experienced such an appalling service, treatments are done in such a poor way so you've got to come back and buy more! For how long vgmedispa has been doing this? How can they be still trading? How can Groupon advertise them? I have no explanation! Botox lasts 1 month, laser hair removal don't work, at all! You won't lose one hair, annoying staff trying to sell more and more treatments. Worse than abysmal!
Please avoid, booked through Groupon paid upfront and had to call 100 times to get an appointment, had to deal with rude staff and the treatment was a disaster! They refuse to refund, i´ll take them to court, please avoid like the plague
Its Always a pleasure to see Emily and Karen. I always look forward to my appointment. I am having my full back treated. 2 appointments so far and some good results
Absolutely lovely staff! Always feel welcomed and always kept up to date with the offers! I've been coming here for over a year now and I have had a lot of different treatments including fillers and Botox. Karen is always friendly. My usual therapist is Becky who is very efficient and always feel like she has done a thorough job. So thank you ladies for being so great! Definately recommend this place!
Thank you for your review, we are pleased that you continue to enjoy your experience with us and we look forward to welcoming you again soon.
VGMEDISPA
Fantastic service, lovely staff! Would definitely recommend :)
Thanks for the recommendation, we are pleased you enjoyed the service from VGMEDISPA and we hope to see you again soon.
VGMEDISPA
I go to the birmingham clinic and have never had a bad visit. Absolutely lovely therapists and management. They take their time and are always friendly. I have recommended some of my friends here for the laser. Can't wait to try the skin peel I have bought.
Fantastic staff... Great treatment... Amazing results. Overall a superb spa. Thumbs up to the staff at Vg Medispa in Birmingham. Have recommended to all my work colleagues
Thanks for your review, and we are pleased that you enjoyed your experience with VGMEDISPA. We look forward to seeing you again for your treatment,
VGMEDISPA
The clinic has changed my life and finally i do not have to worry about my facial hair. Thank you so much
We are happy that you are pleased with the result, thank you for sharing. We hope to see you again in the future.
VGMEDISPA
Absolute scam! £215 has been taken from my account for 4 laser nail treatments and first appointment set for 19th July. I was then called on the very same day and my appointment was cancelled as allegedly the laser machine broke. I then had to chase repeatedly to have more info and reschedule appointment. After lots of contradicting information and being called "darling"by people I never spoke to in my life, I was told the earliest they could fit me is 10th August. When I asked my money back, they said they could not give me my money back! I am now seeking legal advise
We are sorry for the inconvenience of re-booking your treatment, it is very rare this happens to our machines. We have attempted to re-book your treatments and continued contact with you so we are keen to resolve this issue with you. You have the clinics details from previous correspondence so we look forward to hearing from you.
VGMEDISPA
The ladies at the Leeds branch are so wonderful. Everytime i come I buy more treatment at such good prices. Petra has made my lips look perfect!
Thanks for the review, we are pleased that you are happy with the results and our Leeds Clinic. We will look forward to welcoming you again.
VGMEDISPA
I visit the London branch and have done for a while and have never been disappointed by the service. They have had staffing problems but the girls there are great and do everything they can to make you feel comfortable. I recommend to everyone and look forward to coming in and seeing the great results i am getting
Thanks for your review of VGMEDISPA London, we will share your comments with the team and look forward to seeing you again soon,
Many thanks
VGMEDISPA
I have been having treatments with birmingham clinic for a while. I have never had a bad experience and i think if you are aware of the polices and terms and conditions you will not have any problems. I have had different therapists but have always felt comfortable. The reception staff are always polite when they rebook my appointment and always tell me about the latest offers. I am having some good results on my legs and bikini
Thanks for your review, we are pleased that you have been enjoying your experience at VGMEDISPA Birmingham, and we look forward to welcoming you again soon,
Thanks
VGMEDISPA
You cancel an appointment once because you genuinely can't make it and then they do their utmost to tell you they can't book you in until 3 months time for a treatment that takes 5minutes! Rediculous! All they want to do is sell you everything you don't want, take all your money and then proceed not to have any booking appointments for you... Every time I've been in there, there's no customers just staff on those phones!
Thank you for your feedback, unfortunately some of our clinics are extremely busy over the summer period which does make it difficult to reschedule cancelled appointments. If you would like to contact our customer service team on 03300884758 we can try and resolve this for you.
Thanks
VGMEDISPA
I went for my patch test, staff and Manager were very friendly and spoke about the treatment I am having and went through other treatments I could have.
My therapist was very informative and made me feel at ease and I went away with all the information I needed for my laser hair removal, I will see how my legs get on and will look at having other areas done.
Can't wait for my first session!
Thanks for your feedback, we are really pleased you enjoyed your experience at VGMEDISPA and the team in Birmingham look forward to welcoming you again.
Thanks
VGMEDISPA
I wish i read this reviews before! I paid for a laser hair removal that DONT WORK what a CON this company is! All the hair grows back after 8 sessions, don't waste your money!
We are sorry you don't feel you got the benefit of the laser hair removal, your local clinic will be able to explain you the detail around this treatment and the benefits.
VGMEDISPA
Read a lot of the reviews on here before I decided to take the plunge and was concerned that the Laser Hair Removal was being slated so did some research on the machines they use and they are really expensive and recommended by doctors so went with it and got treated in Bristol. Well the results are great and the girls are fabulous - so professional and friendly. Only thing was that the premises could have been nicer as they share it with a salon but apparently they are moving to a really nice clinic. I can't recommend this company enough - the deals are cheap but you still get treated like a really important customer and the treatment I had showed fantastic results
Thank you for sharing your feedback, we do pride ourselves on using the highest quality products in all of our clinics. We look forward to welcoming you again soon, and we will let you know when the clinic moves to the new premises in the near future.
VGMEDISPA
Please everyone be aware that laser doesn´t work, i´ve bought 8 sessions and was convinced by their annoying and persistent staff of buying 2 more, in total 10 sessions, I´ve got the same exact hair after 2 month. This is outrageous and a scam, they don´t even have a phone number for that "head office" that I doubt even exists.
I have been to so many different clinics and I must say The service at Vg medi spa is spot on, good customer service, friendly staff and the treatments that they offer are brilliant would recommend it to all my friends and family
Thank you for your review, we are pleased you have enjoyed the service. We will share your feedback with the team, and look forward to seeing you again,
VGMEDISPA
I came to vgmedispa with a groupon voucher for laser and have ended up having my whole body done with them! The prices area amazing and the girls are great and so accommodating i always feel at ease and look forward to a catch up with them everytime i am in!
Thank you for your review, we are pleased that you keep returning to your local clinic, we will share your feedback with our team and we will look forward to welcoming you again.
VGMEDISPA
This is not the first time I have attended this clinic and on both occasions I have received excellent a professional service with very knowledgeable experience practitioners. I would highly recommend this clinic in Leeds.
Thank you for your review, we are pleased you keep returning to our clinic and look forward to welcoming you again in the future.
VGMEDISPA
Thanks for your review, we are pleased you are seeing some good results and we look forward to seeing you for your next treatment.
VGMEDISPA