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From the business
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I was impressed not only by the price point for this electric trailer jack but the quality and the ease of install. Very happy that I was able to replace my broken $400 jack with a jack that does the job just as well for $100 so P think I saved a bunch. I will definitely look at Vevor when I need almost anything in the future
Awkward and misleading sight tres to force membership not pleasant experience
More than satisfied with the Vevor weather station. The shipment arrived promptly, assembly was easy, set up was flawless. I have several other more expensive units and this station rivals all. Highly recommend if your are an enthusiast…
I was looking for a portable paint booth. I found one at Vevor that was 35% larger than any of the others on the market of the same type at a lower cost.
Was a little leary you know what they say if it looks to good to be true... but no. Amazing price amazing shipping amazing tool
I was blown away by the prices for such high quality machines, but the customer service is the cherry on top. Great communication and fast shipping, I highly recommend Vevor!
It was very easy to set up this weather station. It also has a very nice and adjustable brightness screen.
Have not used yet,but ease of ordering and delivery was spot on.
Missing pieces and damaged items and after items were delivered contacted customer service and still haven't received a response
Dear Lidice,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We will send the solution email to you within 24 hours.
Could you please check your email box later?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
I could not read the small print in the directions. I had to use a magnifying glass. Product also, the directions did not specify how to put the blade on
Dear Customer,
Thank you for your review. We are sorry for any inconvenience caused.
Thank you for your feedback on the instruction manual problem of our product, we will report it to our team to improve it. Please rest assured, can you please contact our after-sales service for help? Our technicians will provide you with assistance within 24 hours.
https://www.vevor.com/pages/contact-us
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Very impressed with ship time and delivery. Website was very easy to navigate & look forward to future purchases with thi company.
This fixture is an amazing device. Constructed with quality products and very easy to assemble. I have only made a few cuts but so far the cuts have been fairly accurate considering they were made with a chain saw.
Arrived one day later than expected. Machine is not good quality. Had to order another one so I don't waist my tiles that got cheered
Hello Magdalena,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
Could you please contact our customer service through the following contact channels? Could you please provide us with pictures or videos to show the problems? This will enable us to investigate the issue thoroughly and provide feedback to our production team for improvement.
https://www.vevor.com/pages/contact-us
Please rest assured that we take your concerns seriously, and we will do everything in our power to address the problem and ensure your satisfaction.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor Team
I bought two diesel heaters akw. Really like them. They put out a lot of heat. Was not hard to set up at all. All I did was plug it in push start. Waited about 5 minutes. Thing came on. So far working great. I would recommend these to anyone. I've got mine mounted outside. Took an old air conditioning case in the window. Installed it in that looks good. Works good. Well satisfied. The price was great. The shipping's always fast with. I give him a good rating
Customer service is horrible. Item arrived with missing blade. Packaging was not damaged at all. I reached out to the company and, after numerous canned responses and being told they were working on it, was told they did not have the part in stock (it was the blade for the saw that was advertised as coming with the saw) I was told to go out and purchase one myself or to send the saw back. Buyer beware!
Hello Paula,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have verified that our Amazon store customer service staff has updated the solution for you. Please check your email and reply to us.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your review. We understand your concerns and apologize for any inconvenience you may have encountered.We believe there must be some misunderstanding. Please rest assured that we will not force customers to open membership on our website. Customers can choose any customer type, including placing orders as "ordinary users".
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor