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Vevor

4.3

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From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

1 review
0 helpful votes
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143 PC tool set
April 3, 2026

He was super pleased with the tool set! It arrived quickly and you can not beat the price! We just ordered another item sold by vevor. Can't wait to get it!

Date of experience: March 24, 2026
1 review
0 helpful votes
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I really enjoy the products that I get. However, I did order a hose reel and after it didn't show up two weeks late.Requested information was told that I would get twenty dollars Put towards my credit for having to wait So long. Hose reel did not show up and I was given a full refund which is fine.However, I waited multiple weeks for the product with nothing more than a you aren't getting nothing. The customer service representative was very dismissive. And although the products are good and I will continue to order. I am absolutely not thrilled with what will happen in another customer service situation.

Date of experience: March 19, 2026
1 review
0 helpful votes
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Good overall
April 3, 2026

Main problem: water pressure is lower now than with a standard garden hose.

Product was delivered in good condition.
Installation was easy enough. Quick disconnect didn't have enough pieces for both components, and didn't have the disconnect that shutoff water when disconnected. I ended up removing the quick disconnect and the hose attachments. They seemed like low quality. I used my own. Installation was easy enough. Mounted to a post.

Date of experience: March 23, 2026
West Virginia
1 review
0 helpful votes
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Works well
April 2, 2026

If you have tall grass, it's very difficult to push this. Mow first make sure that you have everything assembled correctly, the instructions are easy to interpret.

Date of experience: March 23, 2026
1 review
0 helpful votes
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Product would not work when I received it. I went through the process with product support. My problem was a warranty issue. I could get no satisfaction for the replacement part I purchased one locally for 43 dollars. It works fine now.

Date of experience: March 20, 2026
Texas
1 review
0 helpful votes
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Vevor store never disappoints! I love everything about this store.so man options from home goods to outdoors.Will definitely be buying from this store agian.

Date of experience: March 20, 2026
1 review
0 helpful votes
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28" log tongs
March 29, 2026

I had bought and used a single jaw log tong from Vevor last year and decided to upgrade to a set of double jawed log tongs.

Date of experience: March 19, 2026
Georgia
1 review
0 helpful votes
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Prompt delivery and seems to be good quality equipment, the sump pump works as expected I haven't installed the hoist yet but my son in law has one and he says it works as expected.

Date of experience: March 15, 2026
Tennessee
1 review
1 helpful vote
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Leaks on bottom at plastic seal
March 23, 2026

Leaks at the bottom of the tank, not any of the joints we are required to secure, leaks at the clear and orange plastic joint

Date of experience: March 13, 2026
1 review
1 helpful vote
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Rediclious
March 22, 2026

I purchased a pneumatic style air jack for my engine cherry picker. L received it last Friday. I immediately installed it because l needed to transport my motor! It didn't not work so after numorous messages back and forth l was told l would be contacted within 2-3 day's now on the fourth day not a Word about my "Junk" pneumatic style Jack Cylinder. REDICLIOUS

Date of experience: March 8, 2026
Vevor .. — Vevor Rep
2 weeks ago

Jeff, we truly regret the frustration this has caused and appreciate you bringing it to our attention. Please reach out again so we can promptly resolve the issue and ensure you have a reliable solution. Your satisfaction remains our top priority.

California
1 review
0 helpful votes
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Great Company With Great Products
March 22, 2026

Always a blast shopping with Vevor. Seems like every product they developed are well thought of. From design and quality of product are all top notch. I have bought a few items now and will be buying more. Everything feels robust and customer service are very knowledgeable and empathetic.

Date of experience: March 12, 2026
1 review
0 helpful votes
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I purchased the Vevor garden hose reel last year and I'm still very pleased with the product heavy duty return spring easy to roll out!

Date of experience: March 11, 2026
1 review
0 helpful votes
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4 gal backpack sprayer
March 20, 2026

Minimal assembly and charged the battery. Used the basic fan tip and sprayed around the house. Worked as it should. Would recommend it to anyone.

Date of experience: March 10, 2026
1 review
0 helpful votes
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I have purchased many products from vevor and am very pleased with most everything I have gotten from them and seem to have very good costumer service as well, and all there products is very well packaged, vevor has many good quality's for the price.

Date of experience: March 10, 2026
1 review
1 helpful vote
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Order not received
March 20, 2026

I never received my auger fedex claim it was delivered and it wasn't this is the second time this has happened at this point I am not sure that I will be ordering anything else because of this kind of problem I like the products but it's no good if they come up missing during delivery on 3/5//26 at 1:33 pm. They may have delivered but not to my home or any of our neighbors. What's so hard to have the delivery driver go back to to where they delivered and take a picture of the home they delivered to?

Date of experience: March 5, 2026
Vevor .. — Vevor Rep
2 weeks ago

Scott, truly sorry to hear about the trouble this delivery caused—we appreciate you bringing this to our attention. We understand how frustrating these issues are and are committed to working with FedEx to make sure your products reach you safely and reliably next time. Thank you for supporting our products despite the delivery challenges.

Kansas
1 review
0 helpful votes
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3500 watt jackhammer.
March 20, 2026

Arrived within 2 days after placing order. Does what reviews say. Broke up concrete steps in about 4 hours use. Excellent customer service. Thanks Vevor.

Date of experience: March 10, 2026
1 review
0 helpful votes
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Nice product
March 20, 2026

Got the package early easy to put together seems like a good sturdy trailer really like the swivel dump also that's a nice touch

Date of experience: March 9, 2026
1 review
0 helpful votes
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Reliably
March 14, 2026

Generally speaking the produrs are very good. Reasonable prices. Sometimes the item doesn't arrive as promised.( but that is a little detail nothing mayor)

Date of experience: March 4, 2026
Tennessee
1 review
0 helpful votes
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Great price promo delivery
March 13, 2026

I've just had the camera that a camera lens on a long tube to look into miter cylinders so far it's great I put a penny in a dark jug and we put the probe in and saw the penny very plain.

Date of experience: March 2, 2026
New York
3 reviews
1 helpful vote
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A scam company!
March 12, 2026

I've made an order and after a few days in which this China company provided me a tracking number and I saw that the pack has been returned to the warehouse from which was sent nothing happened and I received only promises... Could be a scam company which don't respect their customers and take the money without providing nothing! Only silence!
They took the money and after this... they don't care about you!
Order: **************713
They are talking about the weight pack, like it was from another person, not their's and they don't know all the details about it before they sell it!
I remain at my oppinion: it's a scam company!
The customer is only a stupid wallet!
I remain at my oppinion: it's a scam company!

Date of experience: March 2, 2026
Vevor .. — Vevor Rep
3 weeks ago

Andi, we truly regret the frustration and disappointment you’ve experienced and want to assure you that we take your concerns seriously. Please reach out to our customer service team directly so we can investigate the returning shipment and promptly provide a clear resolution or refund. We are committed to restoring your trust and ensuring smoother service in future interactions.