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1.8
Reviews 169
5 Stars
11%
4 Stars
2%
3 Stars
1%
2 Stars
1%
1 Star
85%

California
1 review
0 helpful votes
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Great product
August 20, 2023

Great canopy! I bought two for two different swings. My frame was larger than what it is intended to fit but I sewed the corners together and it hooks on nicely. The fabric is light weight but keeps the sun out. Also i keep it on even in rain and the water pools on top and doesn't come through. Great product.

Date of experience: August 19, 2023
Ohio
1 review
1 helpful vote
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Liars. Don't adhere to there return policy
August 18, 2023

Bought portable AC unit which made the room humid therefore asked for refund refused to refund me more than 40% as I opened the box!

Date of experience: August 18, 2023
Bangladesh
1 review
0 helpful votes
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Thank You
August 14, 2023

Quality craftsmanship hammock. Love the added bonus of mosquito netting. Easy to assemble. Light weight. Comfortable to lay in and sleep. Very durable and made to last. Perfect camping or hiking. Rolls up into small carry item. Priced very reasonable

Date of experience: August 13, 2023
Washington
1 review
0 helpful votes
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DO NOT TRUST. BAD PRODUCTS AND SCAM!
August 1, 2023

WORST COMPANY EVER! I purchased a Costway "AC" unit for $179. The items looked good but not only didn't cool my area, it made my home hotter and extremely humid to the point of it being unbearable to be in the living room. I used ice-cold water from the fridge and even bought extra cooling packs, but nothing made the air cooler. I bought a dehumidifier to work alongside the item hoping that this would help, but it could not offset the humidity from the unit. When I finally gave up and decided to return it, I read the return policy and it states that I would have to pay a 25% restocking fee plus shipping. Ridiculous considering the product doesn't work. When I emailed stating that I would like to return the item (that's the only way you get a return) I was told that they would only refund 30% and give me $50 in store credit if the item has been opened- not at all what the return policy says. Besides, you cannot test a product without opening.

To add insult to injury, I received an email today about a "subscription" fee of $29.99/mo that didn't process on my card. I never signed up for any subscription and have no idea what type of subscription they would even provide. I called them and they said that I would have to pay this initial subscription fee but they would cancel them moving forward. After explaining multiple times that I never signed up for a subscription and that there was nothing in my emails or on my purchase receipt, I was told that the Customer Service Rep would speak with her manager to cancel the payment and that I would need to contact my bank to cancel as well.

Date of experience: August 1, 2023
Bangladesh
1 review
0 helpful votes
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Thank You
July 25, 2023

Overall, I'm happy with the chair - it was fairly easy to put together and is good quality. The only thing I wish I could change is the height; the chair goes pretty low but I wish it went up a few inches higher than it does.

Date of experience: July 25, 2023
Illinois
1 review
6 helpful votes
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Lied several times.
July 22, 2023

Said that they ship from the US which is a lie. Tracking number is from China. Says 3-5 days to get your product. This is now day 7 and package still hasn't left China. Tried contacting for a refund and an explanation but was ignored. After they clearly promised on the site fast shipping they sent that letter saying there would be a delay because of the demand for item. Why do these places keep getting away with this?

Date of experience: July 22, 2023
Oregon
1 review
4 helpful votes
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Ridiculous. No money back, no product.
July 7, 2023

I ordered 3 weeks ago. Still no product. They said they ship from the United States and lied. The shipping tracking number is showing it has left China. No response when calling them. Very dissatisfied! Will never order anything from them again. I tried to report to the BBB but they don't have them listed as a business.

Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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The best heated gloves
July 4, 2023

They kept my hands warm and toasty even in the coldest temperatures. The gloves are made with high-quality materials and feel very durable. The heating elements are easy to use and provide excellent warmth without overheating. I highly recommend the Verniershop Heated Gloves to anyone looking for reliable and comfortable winter gloves.

Date of experience: July 4, 2023
New York
1 review
0 helpful votes
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The Best Dog Seat Cover
July 2, 2023

I've gone through a couple dog seat covers in the past and this is BY FAR my favorite! First of all I was looking for a seat cover that actually seals up the seatbelt buckle openings. It drove me nuts on previous covers that although the cover is on to supposedly protect the seats from the dirt, there were gaping holes where all the dirt would fall. Not on this seat cover! Solid Velcro to seal those holes shut.

Date of experience: July 2, 2023
Minnesota
1 review
4 helpful votes
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I have been trying to return 2 portable air-conditioners. It clearly says "Free shipping and Returns" "30 day money-back guarantee." They offered me a 20% refund and $50 store credit? Now I have been emailing with someone for 10 days trying to get this company to issue a refund. I have sent pictures as they asked and everything is in the original packaging. UGH! DO NOT BELIEVE ANYTHING VERNIER SHOP SAYS!

Date of experience: June 26, 2023
Massachusetts
1 review
4 helpful votes
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They say it's American but it's actually Chinese scammers. Their products are all cheap and flimsy. They take months to deliver. Then after that I get a fraud alert from my bank. Don't give them your info

Date of experience: June 21, 2023
Massachusetts
1 review
3 helpful votes
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I bought a wifi camera didn't work at all then a month later they charged my bank account 29.99 don't know why cause I didn't order anything they are ripping people off never again I'm reporting this company

Date of experience: June 17, 2023
Pennsylvania
1 review
3 helpful votes
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Stay away
June 14, 2023

Spent 208.00 on an in room ac unit. It does nothing! Doesn't cool down the room at all. They refuse to give you a refund even though the site says that they do. Do not order from them.

Date of experience: June 14, 2023
South Carolina
1 review
0 helpful votes
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Scammers be carefully
June 12, 2023

Where does the police watch?
Do not try to buy anything on the verniershop website
Burn them in hell

Date of experience: June 10, 2023
New York
1 review
1 helpful vote
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False advertising - stay away!
June 3, 2023

I purchased a GPS tracker advertised to have a 6-month battery - really has a 4 -day battery (literally written in the manual of the product). Requested a refund never head back

Date of experience: June 3, 2023
Maryland
1 review
1 helpful vote
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Maybe a scam company
May 17, 2023

Ordered from this company, they have money
But no package. Tried to email but came back as not able to deliver. I think this is a scam company so don't order from them!

Date of experience: May 17, 2023
New Jersey
1 review
2 helpful votes
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Didn't resolve issue w/ Best Cool A/C
May 16, 2023

Bought 3 Best Cool portable A/C units and 2 are defective. They only offered 20 percent back of my money. Unbelievable!

Date of experience: May 16, 2023
Pennsylvania
1 review
4 helpful votes
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Beware scam CPAP
May 7, 2023

Here is a photo of the unit I received. It does not seem to have wide or long enough silicone nostril inserts to stay in comfortablally at while sleeping. I never got to use it. It simply would no stay in!
No... I do not accept the 20% money back, $15 store credit as well as the 25% restocking fee. If this is how you conduct business. I will just take the loss. I will as a result leave my review of your products to tell potential future buyers to beware of misleading information regarding this product as well as your other products. I will leave my review warning folks that the product does not work and was falsely represented on their website... Do not purchase anything from Vernier Shop as the return/refund process is a waste of time. It is purchase at your own risk... SOLD AS IS!

Date of experience: May 7, 2023
Texas
1 review
2 helpful votes
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Photos do not represent actual product.
April 25, 2023

Photo showed four items that are used to repel pests like stray cats. I placed the order and received
1 of those devices. They are engaging in false advertising.

Date of experience: April 25, 2023
California
1 review
4 helpful votes
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Horrible customer service
April 13, 2023

Ordered a Bluetooth camera. Did not work. When ask how to return for refund, was told there would be a 25% restocking charge AND shipping was my responsibility.
Not worth the effort and added cost so I did not return. DO NOT BUY FROM THESE PEOPLE!

Date of experience: April 13, 2023