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Verlo

3.7

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Verlo Reviews Summary

Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

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Sandra C.
Argentina
1 review
0 helpful votes
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Still wake up with a back ache, no difference.
Suggestion: Anything that would help my back.

Date of experience: November 5, 2019
Robert V.
Argentina
1 review
0 helpful votes
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Suggestion: Feels like I might roll out when laying toward the edge!

Date of experience: November 5, 2019
Janet W.
Argentina
1 review
0 helpful votes
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We purchased our bed for a spare bedroom. I haven't slept on it yet, but I have rested on it. It was definitely the right purchase.

Date of experience: November 5, 2019
Jack E.
Argentina
1 review
0 helpful votes
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But I am waking up with numbness in my hands. I'll call to talk about having it redone.
Suggestion: I'm contemplating having you change the top. I realized I'm flipping to my side to sleep more than I thought I did.

Date of experience: November 5, 2019
Angela W.
Argentina
1 review
0 helpful votes
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Sleep is ok...
October 11, 2018

Sleep is ok...went from a 4 in foam topper on a mattress to no foam topper on the new one. Took a while to adjust Steve Lambert deserves a promotion
Suggestion: I really miss the feeling of sinking into the foam...it's like heaven

Date of experience: November 5, 2019
Margaret M.
Argentina
1 review
0 helpful votes
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Lower back pain I'll follow up with the Verlo store for a mattress adjustment
Suggestion: Get the comfort I expected

Date of experience: November 5, 2019
Anna K.
Argentina
1 review
0 helpful votes
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Same as previously First couple weeks, mattress was too hard. Advised that it would settle and it did. Unfortunate that it wasn't perfect when received. Will look into the comfort adjustment offering.
Suggestion: Wish you could flip it over/rotate it to other side. Previous latex mattress by Verlo that was possible.

Date of experience: November 5, 2019
Paul Q.
Argentina
1 review
1 helpful vote
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The Verlo mattress I bought is less comfortable than my long-time pillow top mattress I had you discard. What else is there to tell? I feel like I was made a bunch of promises that you didn't keep.
Suggestion: I wish I could go back to my pillow top and that I had never bought the Verlo mattress.

Date of experience: November 5, 2019
Kimberly W.
Argentina
1 review
0 helpful votes
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We love our pillow-top mattress
Suggestion: No complaints

Date of experience: November 5, 2019
Deborah J.
Argentina
1 review
0 helpful votes
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I feel conflicted because I like the mattress but cannot tolerate rude delivery.

Date of experience: November 5, 2019
Jessica B.
Argentina
1 review
0 helpful votes
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don't notice a difference
Suggestion: Don't have changes in mind

Date of experience: November 5, 2019
Jay R.
Argentina
1 review
0 helpful votes
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Mattress was for a sleeper sofa for guests. It doesn't fit. Yes, the mattress doesn't fit the sleeper sofa. It is the right dimensions long and wide, but it is too thick and the sofa doesn't close with it.
Suggestion: I wish it fit the sleeper sofa that I bought it for.

Date of experience: November 5, 2019
Melissa F.
Argentina
1 review
0 helpful votes
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The first few months were rough as it needed to break in, but it's much more comfortable now. I was having trouble with intermittent sleep, not sure if that's because of the bed; most likely not. I still toss and turn a bit, but less than I was. Falling asleep is much easier
Suggestion: Maybe softer with more support. I only got a v5 so maybe a v7

Date of experience: November 5, 2019
Bill P.
Argentina
1 review
0 helpful votes
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I replaced a bed I purchased from Mattress Firm a year ago. I wish I would have gone to Verlo first and not wasted my money elsewhere.
Suggestion: Wish it cost less

Date of experience: November 5, 2019
Diane P.
Argentina
1 review
0 helpful votes
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This is my second Verlo mattress and when or if I need another mattress I'll buy a Verlo again!
Suggestion: At this point, nothing

Date of experience: November 5, 2019
Maria Z.
Argentina
1 review
0 helpful votes
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It is a little stiff and the pressure points are making my body parts numb. My husband Tom is loving it. I believe in the quality of Verlo.
Suggestion: make it softer.

Date of experience: November 5, 2019
William A.
Argentina
1 review
0 helpful votes
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It is so comfortable, I sleep great and wake up less stiff in the morning Thanks!
Suggestion: Honestly I can't think of anything

Date of experience: November 5, 2019
Dan W.
Argentina
1 review
1 helpful vote
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the same Delivery was waste of time and I spent too much.
Suggestion: I would have bought it somewhere else.

Date of experience: November 5, 2019
David N.
Argentina
1 review
0 helpful votes
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I have had daily back pain for about 5 years. It's gone. The mattress we purchased is so incredible, and comfortable. I cannot thank Jade enough for suggesting our mattress. She listened and asked questions about my needs, and knew exactly what I needed.
Suggestion: Absolutely nothing. It took my body about 1 week to adjust to the support.

Date of experience: November 5, 2019
William K.
Argentina
1 review
0 helpful votes
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I needed a real bed
September 20, 2018

I needed a real bed. Not that foam stuff!! I went to the best place for my mattress!!
Suggestion: That it was a two sided mattress. Who ever head of a one sided mattress. Just craz!!

Date of experience: November 5, 2019