Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Verlo

Verlo

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Verlo?
grey stargrey stargrey stargrey stargrey star

Verlo Reviews Summary

Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

We monitor reviews for authenticity

Susan M.
Argentina
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Suggestion: A little more memory foam so you don't feel the other person toss and turn.

Date of experience: November 5, 2019
Diane W.
Argentina
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

Bed is too soft for one of us - plan to go back to Sleepnumber where we can vary firmness by person
Suggestion: Wish we had split / options by person

Date of experience: November 5, 2019
Janet N.
Argentina
1 review
0 helpful votes
Follow Janet N.
Unfollow Janet N.
Share Review
Report Review

Both my husbands and I sleep much better on our new mattress.
Suggestion: Our box spring is longer then our mattress

Date of experience: November 5, 2019
Sam C.
Argentina
1 review
0 helpful votes
Follow Sam C.
Unfollow Sam C.
Share Review
Report Review

My husband is sleeping much better now that he's able to raise the head of the bed!

Date of experience: November 5, 2019
Paul V.
Argentina
1 review
0 helpful votes
Follow Paul V.
Unfollow Paul V.
Share Review
Report Review

Suggestion: Its starting to sag a little bit in the middle of the mattress.

Date of experience: November 5, 2019
Mary A.
Argentina
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Suggestion: I just starting waking up with lower back aches but not sure if it is the mattress. John is sleeping better than ever so don't want to make any changes yet.

Date of experience: November 5, 2019
Dorothy E.
Argentina
1 review
0 helpful votes
Follow Dorothy E.
Unfollow Dorothy E.
Share Review
Report Review

This bed was purchased for a condo I haven't moved into yet. I have not slept in the bed since I purchased it.

Date of experience: November 5, 2019
Nick M.
Argentina
1 review
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

Suggestion: Didn't like having to turn it every 2 weeks for 3 months

Date of experience: November 5, 2019
Jeff O.
Argentina
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

I no longer have pain in my back or in my hips. My sleep tracker now says I'm at 98% efficiency. That is over a 40% improvement. This is by far the best mattress I have ever slept on. Thank you Verlo.
Suggestion: The top mattress slides out of place all the time.

Date of experience: November 5, 2019
Virginia H.
Argentina
1 review
0 helpful votes
Follow Virginia H.
Unfollow Virginia H.
Share Review
Report Review

Suggestion: The pillow top moves towards the back of the mattress when the front part of the bed is elevated. It is impossible to move the pillow top to its original position.

Date of experience: November 5, 2019
Mark U.
Argentina
1 review
0 helpful votes
Follow Mark U.
Unfollow Mark U.
Share Review
Report Review

I still wake up with numb arms and a sore back
Suggestion: For me that it was just a bit sifter and loftier

Date of experience: November 5, 2019
Melissa M.
Argentina
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

Suggestion: The topper wasn't so heavy. We flipped it for the first time the other day and found it difficult. I don't know if we will be able to do this as we age more. But..I like the comfort it gives us.

Date of experience: November 5, 2019
Dorothy F.
Argentina
1 review
0 helpful votes
Follow Dorothy F.
Unfollow Dorothy F.
Share Review
Report Review

Well, my husband is sleeping so well that his snoring has exponentially increased, which causes me to sleep in a separate bedroom now.,
Suggestion: It's starting to dip where we sleep and we've only had it since January

Date of experience: November 5, 2019
Scott P.
Argentina
1 review
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

Merry Christmas
December 12, 2018

Merry Christmas.
Suggestion: Wish I would have gotten longer, twin xl.

Date of experience: November 5, 2019
Melissa J.
Argentina
1 review
0 helpful votes
Follow Melissa J.
Unfollow Melissa J.
Share Review
Report Review

yes, I had a 20+ year old futon mattress previously that was hurting my back
Suggestion: cost and firmness- it's firmer than I expected but I'm waiting to see if it softens more in the next few months

Date of experience: November 5, 2019
Steve P.
Argentina
1 review
0 helpful votes
Follow Steve P.
Unfollow Steve P.
Share Review
Report Review

Sleeping no different No backaches tho!
Suggestion: A little to high There is no sitting on it to get dress. I slide right off!

Date of experience: November 5, 2019
Brian T.
Argentina
1 review
0 helpful votes
Follow Brian T.
Unfollow Brian T.
Share Review
Report Review

My mom called and talked to someone last week about getting sheets that fit her new mattress. We ended up going on Saturday afternoon and the guy was really nice.

Date of experience: November 5, 2019
Carol Y.
Argentina
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

New mattress better support.
Suggestion: Higher grade

Date of experience: November 5, 2019
Steven O.
Argentina
1 review
0 helpful votes
Follow Steven O.
Unfollow Steven O.
Share Review
Report Review

Gel really helps this side sleeper wake up without pain. Also 9" mattress fits my loft perfectly Love the idea I can get extra foam from you guys to stuff my mattress if I need it
Suggestion: N/a best 9" out there

Date of experience: November 5, 2019
Sandra C.
Argentina
1 review
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Very satisfied with the mattress.
Suggestion: If the mattress was a little less thick. Also standing on the mattress feels strange.

Date of experience: November 5, 2019