Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
We monitor reviews for authenticity
We had an amazing experience from start to finish! Every person we interacted with from the sales floor to delivery was so friendly and our bed is amazing!
Suggestion: Lower price :)
It is not as comfortable as I had hoped. Still feel some hip pain. Do not toss and turn quite as much.
Suggestion: I have to vacuum under the bed everyday because it drops fluff every night. Not as fluffy as the store model.
This bed was for my 3 yr old. She loves it. I doze off on it with my toddler often. It's so comfy
Suggestion: It's smaller than the box, so my toddler hits her little feet and shins
Joints don't ache during the night or in the morning. Love the fact that it's light weight enough and it has side handles so even my 80+ year old partner and I (70+) can rotate it!
Suggestion: Can't think of a thing.
I'm sleeping way better now. I'm not waking up in the middle of the night and most important my back is feeling better now
Suggestion: It would be nice if it was a little bit lighter
I don't know about better, but I'm happy that's it's the same comfort of the Verlo mattress we replaced. I do love the fact that When either of us moves, the other can't feel it! Appreciated the personal service and advice about what type of mattress would best fit our comfort tastes. We nailed it!
More support Ideas on how to keep the blankets falling off the bed on both sides equally. We can't separate the beds anymore.
Suggestion: Still getting used to two twins. The blankets don't drop into adjoining space between beds and tend to fall off the outside. Then I have no blankets at all.
Like to adjust bed to our needs Bigger bed, enjoy more room We're very happy
Suggestion: It's a bit harder to tuck the sheets in.
Not sore when I wake up Thank you for my good night sleep
it's nice not rolling to the middle of the bed
Suggestion: can't think of anything
Mattress softness is much improved and more comfortable Service is very good
Thank you!
Suggestion: First, that we would have done this five years ago. Overall, great mattress.
mattress is just right firmness love this mattress--keep up the great quality
Suggestion: the COMFORT
I am NOT sleeping better. That foam pillow top is VERY HOT. It traps the heat in it. I am trying all different things to try to get it to not be hot...but I have not yet been successful. PLEASE bring back some cotton filling to put in the mattresses. I had an old Verlo mattress for 20 years and it was never hot. Also, I probably will need to make an adjustment and have the pillow top removed because I sometimes wake up with lower back aches. I wish I could have gotten a Verlo mattress like the one I previously had. I bought it 20 years ago. It was a top of the line King mattress. It had springs that were denser in certain areas. It had a box spring. It must have had cotton on the inside because it wasn't hot. I want a mattress like I used to have. It didn't give me backaches (until the last year when it finally wore out). Please, can't you make mattresses like you used to? New technology isn't always better.
Suggestion: Please put some cotton batting on top of the foam so that it won't get hot.
Still wake up with stiff lower back when sleeping with my spouse. Seems fine when I sleep alone, which is what I was trying to prevent with a new mattress purchase.
Suggestion: I wish it provided a better nights rest with less aches in the morning.
Except for a crunching noise. been doing it since we got it. I was hoping it would go away. not sure if it is mattress or foundation
Suggestion: The noise when changing positions
less back aches.
Suggestion: Prettier colors on outside fabric
Suggestion: firmer edges, a little too flexible when you sit on the side
I get more rest each night. I look forward to purchasing again in the future. Thank you for all your help and support.
Suggestion: I would not change anything about my mattress.

