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Venus

venus.com
resort, swimwear, casual womenAge 19-25, 26-45
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From the business

Boutique styles and looks right to your front door! Why wait in line at your local shops and stores when Venus has everything you need? Looking your best has never been this easy.


venus.com
+1 888-782-2224
USA
Venus is part of Bonprix
Founded in 1984
Clothing item from VenusFashion apparel by VenusMerchandise from Venus clothing lineVenus fashion product

Business Highlights

General

Parent Company: Bonprix
Year Founded: 1984
Target Gender: women

Shipping

Shipping Cost: $7.95
Free Shipping: no
Shipped From: USA (Florida)

Returns

Return Policy: not free
Return Instructions: unworn and unwashed clothing will be accepted as returns
Return Cost: $8.95 fee

Sustainability

Recycling Program: no
Responsible Materials: recycled

Product

Style: resort, swimwear, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X)

Customer Service

Support Channels: email, chat, phone
Support Phone: +1 888-782-2224
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, Google Pay, financing
Buy Now Pay Later: Shop Pay

Membership Programs

Rewards Program: Swagbucks, Rakuten

How would you rate Venus?
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Venus Reviews Summary

Venus has a rating of 1.9 stars from 1,302 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Venus most frequently mention customer service, credit card and return label. Venus ranks 225th among Swimwear sites.

service
157
value
169
shipping
165
returns
134
quality
169

We monitor reviews for authenticity

Mississippi
1 review
4 helpful votes
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I read this review after I paid $470 dollars. I felt so nervous, when the box got here I opened tried everything on and I am in love with the cloths, the fit, everything was perfect. I kept in mind as I ordered that the models have big boobs and I am rocking c cup but not so D. The cloths are a great fit and I am very pleased and will continue to shop with Venus. I am glad I ordered the cloths and use gut instinct before you read all negative reviews Love them...

Date of experience: May 29, 2014
Romania
1 review
0 helpful votes
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I order something, and the items were exactly as in the pictures. And the quality is very good.

Date of experience: May 26, 2014
Missouri
1 review
6 helpful votes
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My biggest complaint is if you return something they will RIP you off big time. I ordered 5 items. I got free shipping and a 15% discount. I retuned everything but one top that was $34. - 15% = $28.90. On the returns they charged me $7.95 shipping - $6.95 for the return label then took back the discount of 15%. I thought I was paying $28.9o for the top but it ended up being $48.90. I turned them in to my credit card company to be investigated.

Date of experience: May 24, 2014
Singapore
1 review
1 helpful vote
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I ordered about 5 dresses from Dressvenus and i got it on time. Dressvenus is one of the best company to buy fashion products. I recommended A+++

Date of experience: May 21, 2014
India
1 review
1 helpful vote
Follow Aeldra R.
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Bought my wedding dress, from dressvenus last month and it is gorgeous! The beading and corset is identical to the photograph and is very well made.

Just note this dress is quite warm because the bottom does have a lot of fabric and tulle. Perfect for a winter wedding.

Thanks Store of the Dress! Will definitely be ordering more from them in the future.

Date of experience: May 21, 2014
India
2 reviews
1 helpful vote
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My husband surprised me by gifting this aesthetically designed ring from dressvenus.com on my birthday. I am very fond of finger rings and love to wear them with almost any dresses. This beautiful crystal diamond ring looks majestic while worn with an evening dress for a party. But the design is so simple that I can also wear it on a regular office day.

Date of experience: May 15, 2014
India
1 review
0 helpful votes
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Recently I planned a weekend trip on beach. I needed some swimwear, so I searched online and got a lovely collection, in dressvenus.com. They offer such superb, adorable, sexy swimwear and bikini in such a reasonable price. I chose a pretty halter swimwear, with a cute bowknot. I tried it after the item was delivered, and found it well fitted. I recommend dressvenus.com to all my friends for buying summer clothes and swimwear this season.

Date of experience: May 14, 2014
Ireland
1 review
2 helpful votes
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I recently bought a couple of bags in dressvenus, I've been waiting for so long now for them to arrive. Every time I email their customer service they say either they are busy, that i should email them. When i email them they refuse to give me a right answer or give me my refund. I am very unhappy with this because I've never had any problems with online shops before. Its disgusting what they do, trying to steal money like that

Date of experience: May 12, 2014
Malaysia
1 review
0 helpful votes
Follow Maz Z.
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After reading mixed reviews from different dress stores I ended up choosing outeriner as they generally got good feedback. Of course I was anxious for my dress to arrive as I needed it for my graduation. I felt nervous opening the box, which arrived in the week they said it would about 5 weeks after I ordered the dress, but the whole dress was beautiful. Best part is that a dress very similar to some I saw costing about $300 cost me just $105! Great color, fit, and quality!

Date of experience: May 3, 2014
Canada
5088 reviews
4778 helpful votes
Follow warren e.
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There are a HUGE amount of "reviewers" that have ONLY 1 review and its a 5 star we love it one. SORRY shill/fake accounts have no credibility here!

Stay away from sites that have to use fake/shill accounts to try hype up their pathetic ratings. They apparently don't know that GOOD SERVICE and PRODUCTS will get you good ratings for free!

Date of experience: May 1, 2014
Malaysia
1 review
0 helpful votes
Follow Sary N.
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I can't explain how perfect this dress is! I was so nervous to open the box! I even called 10 people to come over and be at my house when I opened it! It is everything I wanted plus even more. The picture/model doesn't even do the dress justice. Gorgeous! The dresses do come inside out, which I thought was a great idea. THANK YOU SO MUCH! I LOVE IT!

Date of experience: May 1, 2014
Rhode Island
3 reviews
13 helpful votes
Follow Chole E.
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Awful customer service. The representatives online are so unhelpful and rude it's ridiculous. Their clothes never look the same in person either. They are definitely using tricks like pinning to make them look good in the catalogs.

Date of experience: April 30, 2014
Malaysia
1 review
0 helpful votes
Follow Mon S.
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This is a phenomenal company. I have always received my order within just days, and they provide free shipping on initial orders, returns and exchanges. If you want or need to return your item, no need to explain why, and the time period in which to do so is vast. When ever I've had an exchange, I've always received the new item within one-two days! Great customer service, this company cares very much about their customer relationships. They will do anything to make their patrons happy.

Date of experience: April 30, 2014
Malaysia
1 review
0 helpful votes
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Waw!
April 28, 2014

Waw! What an amazing way. I've got my perfect shoes from Dressvenus with a reasonable price after many days of seraching.

Keep the great job up!

Milloion thanks

Date of experience: April 27, 2014
Spain
1 review
0 helpful votes
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I bought jacket some time ago and I was really amazed by the quality of it and the few time it took to arrive to my country (spain)
5 stars because it's really awesome

Date of experience: April 26, 2014
Canada
1 review
5 helpful votes
Follow Tammy R.
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They get a 1 star rating on their deceitful collection of Canadian duties and taxes alone. They don't have authorization to collect those on behalf of CBSA, so I'm wondering where that money is going. They don't tell you they want you to pay that until AFTER you put the charges through and go about your merry way. Then a day later or so, you get an email insisting you pay these charges, "after which time your item will be placed in transit"
Upon calling to cancel my order (because I am not paying these fees to anyone but the CSBA through Canada Post), I was informed that my order had already been shipped out, even though their email said that wouldn't happen until I paid those charges for Canadian duty and tax to them. The customer service rep said it would just go through USPS (which is should be anyway) and that once I receive it I can just refuse it and they'll send it back to them. He could not explain to me why it had been shipped out, yet the email said it would not be until those fees were paid to them. Nor did he sound surprised at the content or sentiment of my call...

Sneaky. Really dishonest company. I will never buy from them again, based on their deceitfulness alone.

Date of experience: April 26, 2014
Canada
1 review
6 helpful votes
Follow Khai K.
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Stay away from this Chinese website. I ordered 4 items. They looked very nice online, but when we received them (19 days later), they look nothing like the ones in the photo on their website. The materials are very very low quality; the color are very dull - looked like have been warned many times; the styles not even the same as in the photos; and missing accessories such as belt and bow. These people are very deceiving. Don't be mislead by them. Even though they claimed on their website that satisfaction is their main goal, you won't be able to return the items you ordered. I contacted them, no reply. These people are scam. They are the scum of the earth. I have shopped a lot online, but have never seen a store this bad as DressVenus.com. Believe me if you want to save a lot of headache and money, STAY AWAY FROM THIS STORE!

Date of experience: April 25, 2014
Washington
1 review
0 helpful votes
Follow Pao N.
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I found some shoes that I really needed to have. Dressvenue was the only site that had them available for immediate shipping. I did get my shoes in time which was very important.

Date of experience: April 25, 2014
GB
1 review
2 helpful votes
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I ordered a jacket waited 2 weeks for arrival and received a completely different jacket. I have sent over 10 emails and recieved nothing back. This website is a scam and a waste of time, customer service is non existant. STAY AWAY!

Date of experience: April 23, 2014
New York
6 reviews
32 helpful votes
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I paid extra to have my package shipped sooner and did not receive it until a week later, which completely defeated the purpose of paying extra. Customer service reps are very rude and could care less about quality service. The clothes are not true to size, its pretty much a toss up. I would not recommend this site.

Date of experience: April 19, 2014