I ordered from Venus to give it a try despite all the bad reviews about shipping, sizes, quality, and malfunction. I ordered 4 different style tops which totaled to $112.00. I received free shipping/ standard for an order over $100. I ordered on Monday and recieved the package (in NY) this morning (Friday). I was expecting something would be wrong with at least one item or alllll of them since almost every review on this site and one other made it sound like that... NOTHING was wrong with any item. I got what I paid for--pretty good quality for what I think is a cheaper price, I got all the correct items, the colors were correct, the sizes were "true to size" (I'm a medium with 36" bust, 28" waist), and strings were not coming apart, etc. etc. I love each top, I tried them on and they looked better in person! I definitely will continue to be a Venus customer. I absolutely love the cut out mesh detail top, so sexy!

I have a good figure, a size 0 or 2. I purchased an extra small. What I got was a formless sack. There was no tailoring to the waist. It looked terrible, it was not only way too large, but it actually made me, a skinny person, look fat! They must be cheating and pinning the clothes on the website models. The website depiction is very inaccurate.
What really is irritating is that I had to pay $7.95 for them to ship it to me and $6.95 for me to ship it back to them. Overall I wasted almost $15 to try on a dress that didn't even fit.

After shopping this catalog for my very picky teenage daughter :) she found two. The only she liked the most had BLEACH stains on it. They were going to be for our family vacation. So sent it back, during vacation. Long story short... got a credit slip for $9.10 not even a REFUND. It was $29 dress nothing fancy, when I called the customer service department, she stated that was because the $12.95 shipping n handling plus the $6.95 return label (which I was aware of). So I asked her why would I pay shipping and handling? She started to read from her 'cheat sheets' just ridiculous to be honest. I PERSONALLY WOULDN'T BUY FROM HERE AGAIN. I LOVE THE CONVENIENCE OF ONLINE SHOPPING BUT BEING SCREWED WITH. TERRIBLE CUSTOMER SERVICE

I have to agree with some of the other reviews. I like Venus.com and I was hesitant because of all the negative reviews even though the clothes were so cute. I'm already picky
Anyway, but I had to try to see how it was for me as well. I have been ordering from Venus since April 2013 and out of the 20 orders since then, I have had to exchange 7 items for a smaller size and I've asked for a refund twice because the clothing looked absolutely awful on me.

Like I said before, I'm picky when it comes to clothes but when I found Venus I fell in
Love with the clothes because there were so many I actually liked and wanted. I have to
Agree that a lot of the clothes are thin, to the point where you have to wear a tank or
Something underneath it. I think a lot of the clothes are a little expensive period, and I really think they should be cheaper. I hate some of the advertisements of 'up to 25%, 50%, 75% off' when most of the items are on the lower percentage of range.

When I shop now, I always try go to the clearance or sale section and I'm always looking for a discount code. When they have the $25 gift card with a $50 purchase, I always get that. Always.

I'm not the biggest fan of the new credit card rewards. I don't have one myself, and I'm not
Tempted to apply either. This may just be me, but a $15 birthday gift certificate during your birthday month is NOT enough. They offer $25 gift certificates every so often and they're saying that for credit card holders, they're only gonna give $15? Even if you aren't a credit card holder, you still get a $25 gift card with a $50 purchase for you birthday month if you purchase within within a certain amount of time. Again, these clothes aren't cheap and I think it should be a bigger reward than what everyone else could get if they search for a coupon somewhere on the internet or if they received one in an email. Now, the $15 off for your birthday month may be offset by the $5 reward you get for every $100 that is spent, but even that could be bumped to $10. They could at least give back 10%. But again, that's just me.

I live in Ohio and normally received my package exactly one week later if I don't choose
Faster shipping.

Overall, I still love the clothes from Venus and I will continue to buy from Venus until I find
Something better for a lower price. Like any other clothing store, sometimes it's a hit and
Sometimes it's a miss.

All around horrible. The price for most of the clothes are way over the quality of the product. When sites especially clothing stores advertise free exchanges I will order several items expecting some of them to be returned / exchanged for more. I did this twice with two separate orders around $300 and frankly I ended up returning more then half of the items each time.

After returning one defective item they actually sent me another with the same defects (or even the exact same item)... They completely botched my second exchange request. I'm so frustrated I dont even know if its worth my time to contact them or eat the money.

I bought 2 jacket & 2 dresses. It took over 3 wks to arrive. The materials were poor and stitches weren't even done properly. I emailed the customer service and requested for the return of the items. They requested for the photos to show why I was unsatisfied with the items. They cost me nearly $100 which I could just paid for $2 locally. I agreed with the previous review. Such a scam, I would never purchase again from this website. A very disappointed experience. Don't be fooled by the photos they showed.

I bought a dress from this website not only did it take forever to be delivered, when it was delivered it was a complete disappointment. It's the first and last time I buy clothes online seriously, the lace was the worst type of lace the stitching was not aligned the length was too short, I was really mad I didn't get my money's worth, the diamonds on the dress have practically all fallen off do to the horrible sewing I wouldn't recommend anyone to buy from this sight

I placed my 1st order today. I'm worried about the clothing reading what I've read. I usually order from Victoria Secrets and love their clothes. Anyway, I placed my order w Venus and accidentally ordered 2 of the same shirts so I decided to chat in and my Rep" Dee Rose" was a horrible chatter. She was ignoring me wouldn't let me know she was looking into or please hold. I had to say are you still with me or are you looking into this? She just replied your total is 202.00. Nothing else. I asked will I get a new email with the changes she ignored me Again! So I called while she just left me sitting on chat. I asked, who is your supervisor? She says, call 800 there are several supervisors on the floor. Remind you, I had her Supervisor Kelly on by the time her reply came through. Her supervisor was watching the chat! Wonderful supervisor, she was not happy with Dee Rose unprofessionalism! No complaints about clothing or now.

I ordered a bathing suit on 5/18 and it was back ordered until 5/30. On 5/30 I received an email that it was back ordered until today 6/27. I called and it has now been back ordered till 7/25. I just spoke with customer service and there is no guarantee it will even ship then. What is wrong with this MAJOR corporation. I will NEVER make a purchase and and I'm returning everything else I received. Colors are off and it's all cheaply made!

Ordering clothing from Venus requires you to analyze how the item is made, the fabric type, scrutinizing the image for possible pinning, etc. Maybe then you will pick something that will fit you. I bought a shirt that had beading in the front which was at the shoulder on the model but on me was two inches lower than the shoulder. If you don't mind risking paying shipping for both ways (you have to pay the shipping from them to if your order goes below 100 dollars if the shipping was free after returning items), then buy all means, give them a try. If you enjoy gambling then you will enjoy shopping with Venus.

After waiting for about a month for this to arrive! I discover it was a complete scam I wouldn't pay $5 for this if I found it locally. The measurements were NOT at all as what they describe online, it was not lined or double breasted at all, the fabric was sooo flimsy and not heavy or thick, the arms were very short (only above my wrists) and the width could fit 3 regular size people in it. After several emails they still insist that I pay the postage fee to return it and keep pasting the same standard email back to reply to me.

Here's another tip. Many of the reviews are veryyy similar on their site, hint hint..

I've ordered from Venus.com many times. I DO know that their tops do run a bit larger than expected so even with a 34C bust I always order the Extra small. I've lost weight recently (22 lbs) and there is a top I am DYING for on their site right now. Its orange and has embellished beading on it. It looks tight on the model but perfectly fitting on her so don't know if I should go with a small or extra small. I've never purchased pants, dresses as I'm only 5.2 so definitely would be too long for me and would have no idea as far as which size to order really. I LOVE their clothing and don't see problems with the quality. I know most are made of rayon/poly blend. I DO feel that the site should offer promo codes or codes to use as most online clothing sites do