I stumbled onto this Venus website by accident surfing the internet. They have fabulous pieces. So, since I purchased a lot of their items I decided to apply for their card. Well, when you get the card, it reads as followed... please call before use to confirm receipt of your card. I never called to confirm receipt of card, I just decided to use my own credit card to make purchases. So then the first time I decide to use the card I made a purchase of 74.00. When I register online to make my payment it gives me a balance of 322.00! WTF... I immediately call the chat line and ask the rep to explain to me why I have a balance of said amount if I have been making purchases with my own credit card. See gives me some lame excuse about she couldn't see certain purchase but ask me about... well, did these items ship to my address on and I told her yes, but what does that have to do with you explaining to me about my bill. So now I have to pay a 322.00 balance for purchase that I thought were being made on my own personal credit card. I explained to the rep that they will no longer receive any of my business and I will be informing others about their shady business. So pissed!

I have ordered from Venus in the past and all their clothing was of a very high quality, very elegant and yet affordable. My recent order however, put me in a state of shock. The clothing was cheaply made, sizes were off, and some pieces completely did not resemble the pictures from the catalog. Out of 15 pieces, I decided to keep only 5. The sudden change in Venus quality reminded me of Victoria's Secret drop in quality as well. I will never order from either again.

I have a lot of (upper body) clothes from Venus. This includes all season attire. I however at the height of 5 foot 2 inches cannot buy ANY of their pants, leggings, jumpsuits or even capris. I can wear SOME of their maxi dresses and skirts, but with heels. I swear it's as though the people who make these clothes assume all women are at least 5 foot 6 or taller. I do however absolutely love a lot of their shirts (definitely not all though), sweaters, cardigans and their boots. Boots however are a little too pricey so I have yet to buy any. The heels on the models always look amazing so I have bought a couple pairs. However, each pair that I have bought have unreasonably long heels that don't depict that in the pictures so I stopped buying the heels. Other shoes (not heels) I have bought are nice.

Additionally, SOME of their clothing is cheaply made while others have nice quality. It's a gamble to be honest.

I just recommend that they make sizes for shorter women too and I would buy a lot more of their stuff because the lower extremity clothing just does not fit me.

Ok! So I truly do like some of there there clothing... NOT ALL... Some! And I got this 25 $$ Off Email on a purchase of 50.00$$s or more. There was a Maxie Sweater I have been eyeing for a few weeks. Well I thought GREAYT! Now I can get the 39.00$ sweater and another pair of jeans and save 25.00$$$... NOOOOOO! That is not how it works. First you have to buy then they send you a "Gift Card" after the purchase! SHAME ON YOU VENUS! NOT ONLY MISLEADING! I believe ILLEGAL!

I'm a first time buyer and I got my items in 5 days. I loved them, they were well made :) I'm very happy with Venus and I made another order 5 tops for 150 dollars. Great prices and really cute sutff!

Ordered a few item and got free shipping. A few items didn't fit but I was leaving for a trip. I couldn't wait for exchange so I just reordered items in right size. When I returned from trip I called their customer service to ask if it is possible to receive store credit on item purchased with a visa gift card. The money on the gift card was used and thrown away. The customer service rep said no problem! Just put a note in with the return stating that you no longer have the card and we will issue store credit. I received an email that not only was the money refunded back to the credit card but was also charged shipping (after also paying return shipping) emailed the company and they pretty mush said 'sorry, nothing we can do'. I was excited to find this company as I liked the clothing but I will no longer order from them!

I ordered, with much trepidation, a swimsuit from Venus. I had read all the reviews, and it seemed as though I was making a big mistake... but I loved the swimsuit and as hard as I tried searching for another similar suit, I couldn't find one even close. So, I took a leap and ordered from Venus. I was pleasantly surprised: my shipment arrived sooner than I expected and the suit fit perfectly! I did my due diligence and used Venus' measurements and maybe that helped in the fit. I'm planning on ordering again and hoping to have the same good experience.

I have always had excellent service with Venus during all orders in the last 2 years... Whoa! Something radical happened with these last two orders! Lousy service. Ridiculous wait time - poor phone service when I called for an explanation, wishy washy answers that kept changing. I am heartsick at how disappointing this last order was. Worse yet, I placed two orders on the same day and they completely lost the last one! No explanation. WHAT? Off to the mall! I hate getting such poor service from a company I depended on! This is NOT ok! I do not accept poor service. There are lots of companies that are happy to take good care of me!

I have been ordering from Venus for years. I have spent thousands of dollars on clothes and shoes. So naturally when I got engaged I thought I'd look for my wedding dress on Venus because I'm loyal like that. Now mind you in all these years I've been ordering I've had an item here and there not fit but have never had anything but great customer service and always been pleased with the quickness of my refund or exchange. So with that being said I found the dress I wanted and ordered it. I received it yesterday and it's like the dress was made for me. As usual high quality material, beautiful just like the picture and fit me perfectly! This just solidified my faith in them and I will continue to order and recommend them to my friends. As far as I'm concerned Venus is a Rockstar and I will continue to spend my money with them. Keep up the good work you guys rock!

When I order an item from the magazine or online, the quality looks great. But when it arrives after I have ordered it, the material looks nothing like in the photos. I honestly think that they make high-quality stuff for the models to wear, and make cheaper versions to ship out. Also, the restocking fees and shipping label fees when you're doing a return ( because everything I've ordered from there has been made out of low grade material, nothing like what you see in the pictures) are outrageous, makes it to where you hardly get your money back.

So, I have ordered a total of 3 times, all together I spent about 500 dollars on clothing from here. Most have been dresses and tops. Some were gifts for my daughters. Overall, the items look nice in the photos and for the most part they are okay, fit semi decent and look okay on me. My problem is the fabric is super thin and not the best quality, maybe that's why it's priced so well? I do like the clothing in general, colors and styles are okay but every little figure flaw is visible. I am a size 12-14 and never once in my life have I had to wear a body shaper with any other dress except for the ones I buy here. I guess we get what we pay for. The customer service and shipping has always been great.

Update, I just saw the photo option, I will add photos of me and some of my dresses from Venus including the light pink see through one which I cannot wear as it is extremely see through. The photos of me wearing the other 2 dresses, I have nothing bad to say. A little think but still wearable.

I must say that I am normally very happy with my purchases from Venus and would give a 5 stars for all of my other purchases and the items I had to return. However, this time I purchased the crochet tunic in March 2016 and wore it in July and then again in August. I hand washed it in August in the washing machine and it falls apart at the bottom. I have washed similar items using the same method and have not had any issues prior to this one. When calling Venus to complain they were very customer nice but could not return my item because of their 60 and 90 days return and exchange policy. This policy needs to be changed for poor quality items or they need to fix these items. I filed a complaint with Quality Control and I will see what happens next.