All the dresses I've bought from Venus fit perfect and look really good. Material quality is about the same you would find at stores in the mall. The jeans run a bit big for me, so did a winter jacket and cardigan I bought, so I had to return those. I've also bought a hoodie, a bathing suit, and 2 leggings and they fit quite well. But dresses are definitely a go! This is the first place I look when I need a dress. Would like to try their shoes next. Sorry for anyone who had a bad experience, because so far I haven't had any...

Well I'm online shopping for a dress to wear to my brother in laws wedding which is right around the corner! And I came across the Venus clothing website and I found an extremely cute dress AND shoes all in the same site, I was so excited to think my search was over especially since the wedding is in a month I need to buy ASAP! But after reading the reviews I'm not sure I want to order. I don't want to buy a dress or shoes if the quality isn't good and the customer service is bad. I think I'm straying away from this one sadly, I really loved the look of the dress too! :(

I ordered a Holiday dress with a listed backorder date of 11/30, I contacted customer service and this was their reply.

Me: said it was back ordered on until 11/30/16
Diamond Sanchez: These items have come in and should ship within the next one to two business days. Keep in mind, that when the items do come in, they must still go through Quality Assurance. The backorder dates provided are merely the expected dates for us to receive these items. They are unfortunately, neither the guaranteed dates of arrival nor shipment and are subject to change without notice.

Shouldn't they post a more accurate date on backorders so we can make sure we have an item we may need.

I ordered four sweaters from Venus.com. One was plain and very hard to mess up I would think, one didn't have much shape but was very comfy so am keeping them. The other two were AWFUL! The stitching was literally showing at the edge of each sweater. One was a cropped shoulder that had a large hem sticking out! Such poor quality. The turtleneck was so stretched out and shapeless that it actually looked oval. The second sweater was tiny in the bust yet huge on the waist (trust me, I don't have the bust to fill it out. It was just deformed) For $40 a sweater, I would expect higher quality than something that looked homemade from a home-ec class! Will never order again! The catalogs are very deceiving! The clothes look nothing like the pictures.

I ordered from Venus for the first time and was extremely disappointed with the quality. I previously read all the negative reviews on their quality, but still wanted to give them a chance. The dress I received was supposed to have a faux leather strip across the stomach, which actually ended up consisting of a thin metallic piece of fabric. The online picture makes the customer believe the dress is made out of a spandex material, but instead is actually created from a thin piece of cotton fabric. This being said, if the dress is too tight, it will hug you in all the wrong places. In addition to the low quality, it also was delivered with zero tags on it, and a horrible smell which resembled some sort of chemical. Overall, I would not recommend people to buy clothing from this company.

My grandma gave me their catalog about mid summer, I didn't order a bathing suit from them because I love my current one. I bought a lot of dresses and tops from them and always got good quality items, they are a little pricey for products but they are constantly having sales so that slightly helps. I've only had to tailor one dress because I didn't realize how LONG it was and I didn't think it was long in the picture, that's the only misleading thing I have come across. I will be ordering more from them, love this website and would totally recommend it 100%

I am from Canada. I ordered a bathing suit and the next day I received an email regarding a site Venus uses for taxes and duty. They charge 24.95 on top of shipping charges. It states that until the taxes and duty has been remitted, the order would not be sent out. The bathing suit was only 60.00 so I wasn't paying another 25.00 plus shipping for the suit. Not worth it. I called that day and spoke to someone who ensured me that he cancelled the order. I checked my credit card statement and saw they took payment anyway. I called back and spoke to someone else who said that unfortunately, the previous person tried to cancel the order but it had already been sent and they couldn't track it. She told me to wait until it was delivered and to deny the charges and have it sent back and if I hadn't received anything in three weeks to call back. It has been three weeks and still no package and still the money has not been returned. I called back again and spoke to an extremely rude person who informed me that there was no way they could have not sent it out (even though the email said it would not be sent out till taxes and duty was remitted), that I had to wait till it showed up (with no tracking they also couldn't tell me where it was), and I wasn't getting my money back until they received the clothes back. This is incredibly poor customer service especially since I had been assured by the one employee that my order had been cancelled. So I'm sitting here... hoping it shows up so I can get my money back. Will I use Venus again? Nope! And it's unfortunate because I have bought their clothes before and was really happy with my purchases. Not worth the headache.

It's not always. Sometimes the clothes are cheap looking material and wrinkle easily. This time I hit a home run 3x. One of the dresses I had ordered in red before and this time I ordered in aqua. Love this dress. The other two dresses looked fantastic and I would love to leave this on their site but I don't know where this is done. The downside is I'm Canadain and there are duty taxes but if there is sale, I think there is value there besides good design and color. J*******-S-WHMU PRINTED LACE DRESS 1 $34.99 $34.99
Y*******-S-ULTV SHARK BITE CASUAL DRESS 1 $27.99 $27.99
Z*******-S-BLAT POCKET DETAIL CASUAL DRESS 1 $19.99 $19.99
Merchandise Subtotal: $82.97
Tax Total: $0.00
Shipping Total: $0.00
Credit Total: $0.00
Order Total: $82.97
Duty charge about $40 CAD
Thanks for these lovely dresses.

venus.com becoming more and more like those cheap Chinese clothing websites, except it is still expensive: the catalog photos of clothing are far from the way it looks in reality, with cheap fabrics, poor execution quality and even different style. Customer service doesn't really care about that, because the shipping expenses are customers responsibility, so they are not loosing anything, just reputations, which apparently is not their priority.