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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nothing wrong, I just got confused by the sizes and didn't realize I lost so much weight
It went as well as I could have hoped for, and now I need 50 characters
I ordered tshirts! Everything was fast and efficient once sent out! I ordered a bigger sized thinking it was going to fit a lil small, but it's definitely true to size so don't order size up!
The wait time for orders was longer because of holidays but I'm overall happy with my experience.
Better than expected! Unique, High quality pieces. Would order from VampireFreaks again! 🦇🥰🦇
Just ask described. Like the piercings added. Will recommend lots of comments
The order came super quick. The shirts were gifts. They loved them.
I love this stuff. Such a fun inventory. I can't wait to order more.
Love the brand the quality and the designs are amazing and I've never felt more like myself until I put that outfit on (I almost cried because I was so happy)
Product looks great.Design on hat is as shown on the website. It's a gift so hope she likes it.
My shirt is made of quality material and looks good and true to size
Sizing fits right, pretty quick delivery. I just wish their logo wasn't across the top on the back of the Tshirts.
Perfect. Exactly what I ordered. Nice material. Fast shipping.
The shipping was decently quick. The spider web shirt is nice but the sleeves seem much too large for the body. The shirt itself comes off more cartoonish than I expected because the web pattern was on front and back not just on the back as I thought. The choker is beautiful. Unfortunately, the ring on the choker twists up vertically and causes the bow and arrow on it to raise up over the ring, looking pretty ridiculous. I don't know why it does this. I have to constantly push it back into place and no matter how I maneuver myself, it just ends up twisting upward. Overall, I'm content with my order. However, I'm pretty disappointed in the design flaw of the choker. I expected more from an order that cost almost $100. Thanks for making amazing merchandise as ever.
Great service, fabulous neckpiece. Will return... Price was very fair and it is si unusual. Will get a lot of wear out of it
Quick and easy ordering. My package was delivered promptly and in a very timely matter. My sister wanted the Medusa Hoodie I wore to a picnic and she was delighted when it was delivered to her..
The dress is beautiful and arrived in perfect time! Also loved all the little gifts that you sent. Thank you!
Package received as expected and when expected. Excellent service.
Well I paid for pants wore them one time and go to take them off and the button busted right off them
Good quality, very fast. My boyfriend loved it on me. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members