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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good quality, very fast. My boyfriend loved it on me. Thank you
Great! Product arrived on time and safely ad neatly packaged.
I love everything and wish it were a bit more affordable but I understand why it's in this price range! The shipping was fast and they even include stickers! My only concern is that the designs on the tshirts feel like they may start to peel in after a few washes. I hope not because i love them!
The entire shopping experience was perfect! I have been waiting for these shoes to be available. They were shipped quickly. And they are even better in person. I am so excited to have them and can't wait to have a reason to wear them.
Designs are so interesting and not common! Zippered hoodies are a nice weight with metal zippers---YAY
Love this shop! Fast delivery, excellent customer service. They need to stop sending me emails with cute things I didn't know I needed (JK)! My most recent purchase was a pair of bloomers and I LOVE them!
Great! Love all of the stuff you guys have. Will be ordering again!
Quick delivery love the shirt and designs would highly recommend this site
Ordering was easy, my item arrived in a timely fashion and I loved the top I ordered, it's exactly as described, fits, is flattering and I love the uniqueness of it. Magical femininity.
Vampirefreaks is amazing! I love the look of these pants and am excited to show them off.
Keep up the best designs. And quality of material. Looking forward to more designs.
This is my first time ordering from vampirefreaks but I am absolutely in love with the items I received and the shipping time isn't too bad, will definitely be buying again and highly recommend
Beautiful and vibrant colors is what I crave and that is what I received, excellent quality as well. These clothes really kills and I love them so much.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

