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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the zip up hoodies! Size chart was right on when needing to select the proper size. The enamel pins are great and durable. Hair clips are cute and fun. Wonderful experience!
My husband bought me the autumnal equinox hoodie, and it's gorgeous! It did perfectly and it's so Cindy, it's good for good weather and just chilly night. The hood is massively oversized but I love it. It's true to size, great quality, and great material.
I have ordered from here a few times and I have never *knocks on wood* had any issues. Your customer service is fantastic as well.
Quick and easy transaction. Fast delivery and the great product quality. This will be a gift and I'm sure they will love it.
The insence I bought before were bigger sticks with stronger scents. I love vampirefreaks, was just a little disappointed with this order, was hoping they'd be the same from my last order. Oh well, stay wierd
Vampire freaks is always the best! Fast shipping, fun freebies, meticulous packaging, and a huge selection of goth gear but who would expect less from the creators of dark force fest?
Shipping was quick and items arrived in nice packaging and perfect condition. The company also provided extra stickers and it was very kind!
Vampire freaks is probably my favorite website to shop for my clothes on. You guys always do such a great job delivering and i love when you throw in sticks n wristbands! Its so fun. Love u guys lots.
I'm kinda sad tho cos i don't like my metamorphosis hoodie as much as i thought i would... the material looked a bit more flowy on the website, and in person its really thick and stiff. Its cute just not at all what i had in mind :( not your fault tho.
Amazing aesthetic and packaging. Love all designs. Package came right on time when I needed it!
Easy ordering and my item is exceptional in quality!
It was easy to navigate the website which I appreciate. I still get confused about the sizing chart. The reviews helped me estimate my size.
Everything I ordered was amazing and came very quickly. Thank you.!
The items were super cute and received my items within a reasonable amount of time.
Exquisite Exquisite Exquisite Exquisite Exquisite muhehehe: 3
A nice piece, arrived fast. Difficult to get on alone, but for the size of it that's kind of expected. Only issue I had were a couple gems in the eyes of the skulls came out during shipping. A little glue and they're back to normal.
Fast shipping and great quality products. I love the jewelry selection they have on this site
Well, it took almost 2 weeks to get the belt I ordered. I wore the belt for a week before t started to fall apart. The metal rings that hold the belt holes are already falling out and the "genuine leather" is ripping. Lesson learned I guess. I've spent $50 on worse things. Disappointing as hell though. I was stoked, not so much now.
The boots were amazing. They fit perfectly. They're gonna be for my wedding in July like I love them. They fit perfect. The height's perfect for me. The height of the wedge is perfect. It doesn't hurt my back. That doesn't hurt my feet at all. I'm really, really in love with those boots.Thank you so much
We loved our items. They were the best vampire freaks best store ever thank yoy so m7ch will be oseing from all the time
It was a very fast process to receive my items. The choices are amazing. The sizing was pretty true to the chart. The quality is really nice and I hope to find more cute items.
Cool stuff arrived as pictured. Only prob was studded belt was sized wrong. I have a 30" waist and that's how long the entire belt was. Can't buckle. But they made returning super easy. Great selection!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members