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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Really liked the sweat pants and bathing suit I ordered, they are true to size! Which is the hardest part about buying clothes online.
Daughter loved the mug I got her. It was better than I thought it would be!
I love the designs on the shirts I got. As a note, the women's sizes run small. I ordered a men's medium in a tshirt and it's roomy. I ordered a women's medium and it's too small.
I was excited about my order and out came quickly which was awesome but the product I ordered came damaged and when I reached out to the company for a replacement they didn't have any left. They did offer me partial credit for the item which I was fine with
Altho I miss the days of being the Gothic myspace I was thrilled to finally find a pair of tripp pant without the stupid knee zippers
The shirt is a little bit bigger than I was expecting, but overall I had a great experience. Definitely ordering from here again.
Loved it all was wondering though the tshirts are to small can I return them and get a large instead please or tell me how to do that but it's all awesome loved it alot
I love shopping at Vampire Freaks. They have great quality clothes and items that bring me back time and time again. I highly recommend them for any of your alternative fashion or decorative needs
A little late on expected delivery but got everything I ordered
Excellent customer service and excellent product VampireFreaks still proves to be one of the best Goth and Alternative fashion shops on the internet.
Shipping was fast and product is absolutely perfect. I'm getting compliments already
There was a little delay on shipping but when I reached out customer service responded quickly and my order was sent out. Appreciate the thoughtful customer service.
T-shirt and Sweatshirt are of good quality and feel good to the touch. Shipping time was good and items were packed well.
Awesome products with quick shipping. Thanks so much for the stickers and the blood filled syringe pen. I love them!
Good experience, easy process and delivery was pretty fast
Quality, adorable plushies. I love them! Super cute and I sent one to a friend.
Love the socks :) Shipping had no issues either, which was great
The email sent while every update occurred regarding the packages whereabouts were very nice, the product was also very high-quality and nicely packaged
To be honest, it took a bit longer than expected. But the extra pins, stickers, and braclet more than made up for that. I will be placing another order very soon. I loved the products!
Excellent product as always Came in a timely manner Well bye again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members