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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Site was easy to use. Got some good shirts and some pants. Good quality shirts and pants
Slower delivery, was told to expect a 2 day ship out time while I ended up seeing that a week later. Then a second week to actually get here, but now that they are I'm enjoying the high quality material and designs of my shirts.
I am and have been a major fan of Vampire Freaks and their assortment of merch for several years. Always happy with whatever I receive. 🖤
Shirts are high quality and as a person that buys a lot of tees will definitely buy from here again
The purse was more than I expected. It seems very well made and I can't wait to use it for a very long time.
First time shopping with you, and it was fantastic. Affordable prices, the plushie (Vampire Kitty) is so well made and absolutely adorable.
It was easy, fun and quick. Shipping was quick and the website was easy to navigate.
Fast and easy. Nice heavy duty piece. Came in nice packaging. All together happy.
Got here a day before expected the stickers are really cool designs
Incredible shopping experience! Customer service is amazing and genuinely helpful! The slippers I received are perfect and adorable! Exactly what I wanted.
I've recently become a really big fan of this company. What I've ordered is well made, beautiful, and is shipped in good time.
I have one item that arrived damaged. When I try to do the return online, it always says an error when uploading my picture for proof. I would like a replacement.
Really liked the sweat pants and bathing suit I ordered, they are true to size! Which is the hardest part about buying clothes online.
Daughter loved the mug I got her. It was better than I thought it would be!
I love the designs on the shirts I got. As a note, the women's sizes run small. I ordered a men's medium in a tshirt and it's roomy. I ordered a women's medium and it's too small.
I was excited about my order and out came quickly which was awesome but the product I ordered came damaged and when I reached out to the company for a replacement they didn't have any left. They did offer me partial credit for the item which I was fine with
Altho I miss the days of being the Gothic myspace I was thrilled to finally find a pair of tripp pant without the stupid knee zippers
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members