Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Erica S.
Unfollow Erica S.
Share Review
Report Review

Overall, it has been very good
July 12, 2021

Overall, it has been very good. Thank you so much!

Date of experience: July 12, 2021
Minnesota
1 review
0 helpful votes
Follow Charlie X.
Unfollow Charlie X.
Share Review
Report Review

Quick and easy
July 11, 2021

Quick and easy. Showed up almost immediately. So I'm not worried about the coming events.

Date of experience: July 10, 2021
Ohio
1 review
0 helpful votes
Follow Mekala S.
Unfollow Mekala S.
Share Review
Report Review

Great
July 8, 2021

Great. Will probably buy again at some point. Loved the stickers and pin that came with the order! Extremely wonderful!

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
Follow Farisa T.
Unfollow Farisa T.
Share Review
Report Review

Really nice thank you for the extra goodies and super fast shipping

Date of experience: July 8, 2021
Nebraska
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Please describe your experience
July 8, 2021
Updated review

Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experience
Please describe your experiencePlease describe your experience

Date of experience: July 8, 2021

Everything is good
June 26, 2021
Previous review

Everything is good

Date of experience: June 25, 2021
New Jersey
1 review
0 helpful votes
Follow Crystal X.
Unfollow Crystal X.
Share Review
Report Review

I will be ordering from you again every soon…………..

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
Follow Serenidee T.
Unfollow Serenidee T.
Share Review
Report Review

Was exactly what I wanted and shipped very fast and just a great shop to shop at overall.

Date of experience: July 6, 2021
Texas
1 review
0 helpful votes
Follow Jenn X.
Unfollow Jenn X.
Share Review
Report Review

Great experience with this site will be shopping again and I love the items I got.

Date of experience: July 5, 2021
Australia
1 review
0 helpful votes
Follow Emma S.
Unfollow Emma S.
Share Review
Report Review

Easy to find items especially at a reasonable price
July 5, 2021
Updated review

Easy to find items especially at a reasonable price.

Date of experience: July 4, 2021

Easy to find items especially at a reasonable price
June 9, 2021
Previous review

Easy to find items especially at a reasonable price.

Date of experience: June 8, 2021
Illinois
2 reviews
0 helpful votes
Follow Jordan I.
Unfollow Jordan I.
Share Review
Report Review

It was perfect
July 5, 2021

It was perfect. The website is perfect. The quality and shipping is perfect and a very smooth process overall

Date of experience: July 4, 2021
Texas
1 review
0 helpful votes
Follow Darlene B.
Unfollow Darlene B.
Share Review
Report Review

Lame plus size section
August 2, 2021
Updated review

Lame plus size section. No way to take the 20% of clearance like you said toy could.

Date of experience: July 2, 2021

Lame plus size section
July 21, 2021
Previous review

Lame plus size section. No way to take the 20% of clearance like you said toy could.

Date of experience: June 20, 2021
Nevada
1 review
0 helpful votes
Follow Addy L.
Unfollow Addy L.
Share Review
Report Review

It was amazing
July 3, 2021

It was amazing. My package came in quickly and I love that it came with my product as well as stickers and a pin.

Date of experience: July 2, 2021
Georgia
1 review
0 helpful votes
Follow Casper Y.
Unfollow Casper Y.
Share Review
Report Review

Awesome, first time ordering and I really like the shop.

Date of experience: July 2, 2021
California
1 review
0 helpful votes
Follow Manny I.
Unfollow Manny I.
Share Review
Report Review

It was an incredible item n I loved it so much <3. I would personally shop here again. I even recommended it to my friends n they definitely wanna but from here too.

Date of experience: July 2, 2021
District of Columbia
1 review
0 helpful votes
Follow Debby K.
Unfollow Debby K.
Share Review
Report Review

Very positive and helpful
July 1, 2021

Very positive and helpful. Rapid shipping and great product selection

Date of experience: July 1, 2021
Georgia
1 review
0 helpful votes
Follow KAYLA D.
Unfollow KAYLA D.
Share Review
Report Review

Never have a problem with VampireFreaks. Always quick and easy.

Date of experience: July 1, 2021
Georgia
1 review
0 helpful votes
Follow Mathias S.
Unfollow Mathias S.
Share Review
Report Review

Always a lovely experience!
June 30, 2021

Always a lovely experience! They ship extremely fast and i always have to hold myself back from blowing an entire paycheck on stuff tbh

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
Follow Lavey E.
Unfollow Lavey E.
Share Review
Report Review

They sent me a coupon code to use before my order. Saved me a chunk off my order.

Date of experience: June 30, 2021
North Carolina
1 review
0 helpful votes
Follow Candice H.
Unfollow Candice H.
Share Review
Report Review

One of the fastest delivery I've had
June 30, 2021
Updated review

One of the fastest delivery I've had. And no issues. And the sweet e_ mail showing that you value your customers.

Date of experience: June 30, 2021

I absolutely love it
June 18, 2021
Previous review

I absolutely love it

Date of experience: June 18, 2021
Texas
1 review
0 helpful votes
Follow Shannon U.
Unfollow Shannon U.
Share Review
Report Review

I have loved everything I've order. Its come fast, and been perfect. Each order brings me my new fav thing

Date of experience: June 29, 2021