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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Easy to navigate site
July 23, 2021

Easy to navigate site. Found what I was looking for and check out was easy.

Date of experience: July 22, 2021
Pennsylvania
1 review
0 helpful votes
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Very good experience, was easy to navigate, had a wide selection of merchandise and reasonable pricing.

Date of experience: July 22, 2021

Very good experience, was easy to navigate, had a wide...
July 11, 2021
Previous review

Very good experience, was easy to navigate, had a wide selection of merchandise and reasonable pricing.

Date of experience: July 10, 2021
Utah
1 review
0 helpful votes
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The site was easy to use and shipping was fast. The pants I ordered even came with some super cute stickers and pins!

Date of experience: July 22, 2021
California
2 reviews
0 helpful votes
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Hassle free transactions
July 21, 2021

Hassle free transactions. I've become a return customer. Already 3 orders in less than 1 month.

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
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Super easy to work with and quick! Would buy from them again :D

Date of experience: July 20, 2021
Michigan
2 reviews
0 helpful votes
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Quick and easy transaction with great products. I might need back!

Date of experience: July 20, 2021
Oregon
4 reviews
0 helpful votes
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I got exactly what I order no big surprises. The shirt was a little smaller than though but looked exactly like the picture.

Date of experience: July 20, 2021
New York
1 review
0 helpful votes
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Thank you for this cool site
July 20, 2021
Updated review

Thank you for this cool site. Been loving this store for years

Date of experience: July 20, 2021

Thank you for this cool site
June 7, 2021
Previous review

Thank you for this cool site

Date of experience: June 7, 2021

Great stuff
May 26, 2021
Previous review

Great stuff

Date of experience: May 25, 2021
Washington
1 review
0 helpful votes
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All in all I liked most of what I got, with a miss here or there.

Date of experience: July 18, 2021
Maine
1 review
0 helpful votes
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Got my order in a timely manner for a smaller business

Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
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Ordered a medium but received a small. I doesn't fit and I am unhappy with my purchase. I've always received the correct items in the past.

Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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Great!
July 15, 2021
Updated review

Great! Everything was awesome. I will definitely be ordering again!

Date of experience: July 15, 2021

Great!
July 3, 2021
Previous review

Great! Everything was awesome

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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I'm always excited when I see something I like and more excited when it arrives and normally I don't get too excited about much of anything so it's a big deal

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Delicious dark, supremely alternative, wickedly savage goth shop.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
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Site was easy to navigate, and there was an excellent selection of items. Just need to figure out my next purchase.

Date of experience: July 15, 2021

Site was easy to navigate, and there was an excellent...
July 5, 2021
Previous review

Site was easy to navigate, and there was an excellent selection of items. Still waiting on the item I purchased, but I'm sure it will be here soon enough.

Date of experience: July 5, 2021
Maryland
1 review
0 helpful votes
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It was easy to find and order what i wanted from the store website. Functionality is my first priority when shopping online, decent pictures second."cute" descriptions are significantly less important than accurate item specs.

Date of experience: July 14, 2021
Alabama
2 reviews
0 helpful votes
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I always tried to go vampire freaks.com I love how they have everything from clothes to kitchenware to purses to stuffed animals little bit of everything

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Great products would definitely buy from you guys again

Date of experience: July 13, 2021
Nebraska
2 reviews
0 helpful votes
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Love love Vampire Freaks!
July 13, 2021
Updated review

Love love Vampire Freaks! Fun stuff and not bad prices.

Date of experience: July 13, 2021

Love love Vampire Freaks!
February 20, 2021
Previous review

Love love Vampire Freaks! Fun stuff and not bad prices.

Date of experience: February 19, 2021
California
1 review
0 helpful votes
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My wish list is so long and I want everything
July 13, 2021
Updated review

My wish list is so long and I want everything. Shopping was easy and fast.

Date of experience: July 12, 2021

It was easy
June 30, 2021
Previous review

It was easy

Date of experience: June 30, 2021