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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Me and my friend from the same town ordered the same quantity of items, they got free stickers and didn't have to pay customs, yet i had to pay an extra 40$ and didn't get any freebies. Other than that everything was amazing! Was just a little annoying to see how easy it was for my friend with their package
Fast shipping and excellent quality! Love the stickers and hand sanitizer spray that came with!
Love the skirt fits nicely, shipping was fast and package was safe
Wonderful store will come back again the products are exactly what I'm looking for it's hard to find shops such as these.
I'm incredibly satisfied.
The staff even thank you for your patronage & have wonderfully friendly customer service interaction.
Quick, and easy to find what I wanted. Customer service was also very nice.
Quick, and easy to find what I wanted.
My experience was super easy and fast. Will def order again
First time buyer will definitely repurchase again.
Very good experience making my purchase of a birthday gift for a beloved family member.
Great store and great selection! Super easy to shop at!
My overall experience was great I had a easy time navigating the site and I found exactly what I wanted and I love the fact that you offer after pay. My only concern was the packaging it came in, I don't like having any satanic symbols in or near my home because of my past experiences with demons. It took me years to cast them off and occasionally I still come across one and I have to cast them away and I would just rather not draw any attention to them. It was just a little triggering to me that's all but other then that great service! I loved the free pen btw
Vampire freaks is great, they always know what I like. Will be shopping with them until well u know
I experienced that you can dress in whatever you like
I've ordered from you 3 times. I love your style and prompt and helpful you are. I will order from you again.
Super great, came fast in good condition, came with super cute stickers and a bracelet :)
Great customer service and products! Very happy! Thank you!
Great! I love shopping on the website because of its styles.
Very fast shipping and good with updating about the package. Packaging in itself was very nice and will definitely buy from VampireFreaks again!
Easy to navigate site. Found what I was looking for and check out was easy.
Very good experience, was easy to navigate, had a wide selection of merchandise and reasonable pricing.
Very good experience, was easy to navigate, had a wide selection of merchandise and reasonable pricing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members