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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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÷very thing is great and amazing product and fast shipping
Quick delivery and great quality goods! In love with my bag
Everything is super cute and really high quality. Literally in love
I have ordered before & always exceptional service!
From ordering to delivery you guys are the best store!
I ordered a bag and it came before the wallet at spencers and both ordered were placed the same day WITH the same type of delivery (being one-two day's delivery). Bag is cute, a little small. But no bigger then my last bag. Only difference is it don't have a handle. It's supposed to represent a book. And it's super cute. Love the cat on it. BAG: Spellbinder
They also gave me more than I ordered including free stickers.
Thank you for selling unique items. I have some things on your site I've never seen before and I am grateful to have.
Nice selection, but should have more size variety for bigger people
One of the coolest places to buy clothes from hands down.
Pretty good so far. Only grievance is this ad for a 10% discount when signing up. Never got a discount code. I had to reach out to support to get this.
I had a great time shopping vampire fake is an awesome place to find my goth gear
Wonderful experience as a first-time buyer! Glad you carry Killstar items and very pleased with how quickly my order was packed and shipped.
Shipping was fast, the selection of items is amazing! Every time I shop online from here I always end up thinking about the next time I'm going to order something. They never disappoint!
Thank you so much for your quality products. Everything arrived early and that was also cool. Highly recommend.
Super quick, rad clothes, I ordered some pants a little big, super easy to exchange
Amazing service we live in England and received them in under a week x
First time ordering here was overall good. Fast delivery.
I was surprised how quickly they got it to me so quickly.
Always an amazing experience. I had originally ordered a different pair but was promptly notified that the ones I ordered were out of stock. They made it very easy to either refund or choose another pair and were so helpful!
Amazing service and ship time was very quick. I had ordered on a Saturday and they were sent out by monday
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members