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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm so glad i found the website and all the goodies they have
It was super fast and easy. Lots of cool stuff to choose from I'll definitely be recommending to my friends
Great, quick shipping, good sale prices. A good variety.
Site is Easy to use... however they should link to appropriate size charts instead of me looking them up on google for each manufacturer
Awesome and to the point. Shipping was fast and easy. Great communication
Perfect. Great items and fast shipping. I love my parasol.
Pretty easy received the sweater fast.My kid was so happy. Fit perfect.
Fine experience. No complaints at all. I will definitely be a return shopper soon.
I love my pants! And they came so fast! Also I love all the stickers and trinkets I got in my package!
Shopping with VampireFreaks is always a great experience! I'm so happy I came across them.
Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag Swag
Great service and fast shipping! Great quality materials.
Very inclusive and fast. Had sizes that fit me perfect which is hard to find
It was an amazing experience and the products came fast
Good
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I love the "goth freaky Snow white" T shirt I Bought. I can say I LOVE Snow White, Tinkerbell & Betty Boop, & anything to do with then in maybe a "dark" manner is AWESOME!
Overall easy shopping experience. No impulse, and the pictures do justice in many ways. I wouldn't recommend keeping the beanie on the marketplace, though. That item was the only disappointment.
Fast service! And great selection! I will buy again!
Bought some cute enamel pins and couldn't be happier! While the price may be cheap, the quality definitely isnt! They shipped to me very fast as well. This emo will definitely be back.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

