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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Marshall N.
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I always wanted to get myself a pair of these pants, and now that i own a pair, it looks amazing. I can be more stylist like i wanted and create cool looks.

Date of experience: January 10, 2022
Missouri
1 review
0 helpful votes
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Very easy to navigate what you are looking for and like that very much. Unique designs and items.

Date of experience: January 10, 2022
California
1 review
0 helpful votes
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Literally obsessed w the site & the stuff i got <3

Date of experience: January 9, 2022
Colorado
1 review
0 helpful votes
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Items were easy to find, easy to buy and I found something I really really wanted

Date of experience: January 9, 2022
California
1 review
0 helpful votes
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Everything was great
January 9, 2022

Everything was great. Just wish it didn't take so long to get here.

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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Ty!
January 9, 2022

Ty! I loved everything fit perfectly! Ty for the extras fast shipping <3

Date of experience: January 8, 2022
New York
1 review
0 helpful votes
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My boyfriend and I love this site
January 7, 2022

My boyfriend and I love this site. It's super easy and fun to shop I come back again and again.

Date of experience: January 7, 2022
New Jersey
1 review
0 helpful votes
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Fast shipping, nice product
January 7, 2022

Fast shipping, nice product. They also included some free stickers and small plush keychain which was nice and thoughtful

Date of experience: January 7, 2022
Arkansas
1 review
0 helpful votes
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It was a very quick and easy delivery. They even would message you status updates on your order regularly.

Date of experience: January 7, 2022
Michigan
1 review
0 helpful votes
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I liked the necklace that I chose and was very satisfied with the product. The shipping was quick.

Date of experience: January 6, 2022
Ohio
1 review
0 helpful votes
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Everything was awesome!
January 6, 2022

Everything was awesome! 10/10 recommend VampireFreaks.

Date of experience: January 6, 2022
Vermont
1 review
0 helpful votes
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Great products and timely shipping!
January 6, 2022

Great products and timely shipping! It's difficult shopping for apparel online but the sizing charts were actually helpful!

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
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I saw the boots advertised on FB
January 6, 2022

I saw the boots advertised on FB. Once I got to Vampire Freaks site and added them to my cart, I was able to pick a "pay over time" option which is awesome because the boots weren't cheap. Once I placed my order, I received regular updates and shipping info throughout the process so that was awesome. I purchased my boots on Dec 25th and received them Jan 6th. Not a bad turn around time! These boots are awesome and great quality! I will order from Vampire Freaks again! They even sent me a cute little key chain, some stickers and a rubber bracelet for free! :)

Date of experience: January 6, 2022
Utah
1 review
0 helpful votes
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Amazing so far!
January 6, 2022

Amazing so far! It came in a cool packaging that had a werewolf on it with their logo. My jacket was neatly folded and they even put stickers for me to use. I put them on my paint carrier where I carry all my paints for miniature for painting. Highly recommend since Hot Topic doesn't bring goth stuff like this anymore.

Date of experience: January 6, 2022
Arizona
1 review
0 helpful votes
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No customer service
February 5, 2022

Been trying to get ahold of someone and anyone about my most recent order and have sent multiple messages, still haven't heard anything back. Not very happy so far with this store.

Date of experience: January 6, 2022
Oregon
1 review
0 helpful votes
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Great products and friendly, helpful customer service!

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Absolutely excellent!
January 6, 2022

Absolutely excellent! I got the Mystery Three Tees pack and all three were phenomenally cute. All items ordered were in perfect quality, as were free additional stickers and promotional keychain. Second time ordering and not disappointed, completely worth UK shipping.

Date of experience: January 5, 2022
Florida
1 review
0 helpful votes
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I was so surprised it was in my mailbox, I didn't even know it had been shipped! I was so happy to get it earlier then expected

Date of experience: January 5, 2022
Ohio
1 review
0 helpful votes
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I paid for one day shipping and its been 3 days and it still hasnt shipped.

Date of experience: January 4, 2022
Massachusetts
1 review
0 helpful votes
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(Im not sure which order this is for, so i will review both) Very fast shipping, well packaged. I love the extras that came with the packages. The shirts are a little thinner than what I anticipated, and a few of them had cracking on the prints already. The boots came in great condition, along with the tumbler. I'm sad about the shirts, but only two out of the 9 were damaged (got three mystery packs)

Date of experience: January 4, 2022