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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Love everything about you guys shipped fast and really good Quality

Date of experience: January 3, 2022
Michigan
1 review
0 helpful votes
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Very satisfied with the products and delivery. Made for great Yule gifts for the wife.

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Very positive experience!
January 4, 2022

Very positive experience! Easy to shop, buy, and receive. Delivery time was great and the frequent updates were greatly appreciated!

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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It was cool, I guess
January 3, 2022

It was cool, I guess. There was a lot of cool items I can't get anywhere else.

Date of experience: January 3, 2022
Illinois
1 review
0 helpful votes
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Product arrived fast and great quality. Absolutely love it. Just as pictured.

Date of experience: January 3, 2022
South Carolina
1 review
0 helpful votes
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Great customer service & shipping!
January 3, 2022

Great customer service & shipping! I enjoyed the product, perfect fit

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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Awesome website & products, will continue to purchase!

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Stickers...
January 3, 2022

Stickers... ok since I can't use one word. I was very surprised to see stickers in my package. Nobody does stickers any more. Stickers held my life together. The salt and pepper shaker match my butter dish perfectly.

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Cool place to buy cool things and it was, easy to shop at

Date of experience: January 2, 2022
Georgia
1 review
0 helpful votes
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I was looking for a pair of vinyl "shiny black" looking slim fit pants. Vampire freaks had exactly that! Shipping and delivery was super fast. And the pants were exactly as advertised. I appreciate them so much. Slim fit, unique and edgy! To my suprise my pants also came with a cute pen and wristband!

Date of experience: January 2, 2022
Pennsylvania
1 review
0 helpful votes
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It was great
January 2, 2022

It was great. Very easy. It was on time and exactly what I wanted

Date of experience: January 2, 2022
Texas
2 reviews
0 helpful votes
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I am giving it 4 stars
January 2, 2022

The only reason I am giving it 4 stars is because the items were 4 days late getting to me. But everything was packaged very good. The shoe box was damaged but it kept the shoes safe and they looked awesome!

Date of experience: January 2, 2022
Arizona
1 review
0 helpful votes
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Good sdflkf; sgjaf; gj; afgjfjg; afjkgakjg; asfjdg; kljf; dkjfkasjdfklsjg; kjasg; kja; lkj

Date of experience: January 1, 2022
Texas
1 review
0 helpful votes
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Fast shipping arrived sooner than expected and was able to hang the stocking in time for Christmas!

Date of experience: January 1, 2022
Utah
2 reviews
0 helpful votes
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Fast delivery, came with lots of extras. I will definitely be buying from VampireFreaks again.

Date of experience: January 1, 2022
North Carolina
1 review
0 helpful votes
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Awesome product, my sister loved the candle. Nicely done.

Date of experience: January 1, 2022
Georgia
1 review
0 helpful votes
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Love this site and the shopping experience!
January 1, 2022
Updated review

Love this site and the shopping experience!
Fast shipment, easy site to order from!

Date of experience: January 1, 2022

Great simple and easy
December 16, 2021
Previous review

Great simple and easy

Date of experience: December 15, 2021
New York
1 review
0 helpful votes
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VampireFreaks was amazing with getting the products I ordered shipped in time for Christmas. They sent some great prizes as well. I will definitely do business with them in the future and would recommend them. 5 stars

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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You guys are quick and accurate
January 1, 2022

You guys are quick and accurate. I just wish you had a brick and mortar store. Your products exceed Hot Topic regularly.

Date of experience: January 1, 2022
California
1 review
0 helpful votes
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Ordering was easy and shipping time was ok. Thank you for the free keychain! I loved it!

Date of experience: December 31, 2021