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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good, top notch, no disappointments over here
Found what I was looking for quickly. Thank you. -Alex
Everything was great and the product was better than I expected
I miss when vampire freaks was a social site so I came over to see what you guys had going on now and found some very cool and cute stuff. I just had to have this cute plush!
Easy to order as well as check out and the products are awesome!
I love this shop and I'm so glad I found you guys
My absolute favorite from this order is the t shirt
With the wings on the back, it's soooo cool
I got a half size up and they were really big on me. I suppose that's my fault for sizing up, but I heard it was better to size up
I love the shelf, it's in my room now displaying some of my favorite knickknacks! The pants were too big though, I wish the size chart were more extensive because I didn't know what size to order. Your return process seems pretty easy though so I should be fine!
It was good. I noticed the hair dye was on sale for 0.99 cents just as I was looking for hairdye. Convenient.
Quick, easy, and exactly what I expected. I will order from them again.
It was good. It was fast and easy. No issue. Fast delivery.
Liked the print but it started to peel off the second day of use
Great website easy to use and check out my order was here in about a week after ordering confirmation was next day so happy with it all
Fast and to the point. Too many pop ups though. Still, love the Egyptian style/theme
Items!
Returns and exchanges are difficult. No confirmation or response to my email regarding.
The items are beautiful, the site is clear and well thought out. The freebies are really exciting and fun. However, I need to exchange a pair of boots for some of a different style. Not sure how that works. Please advise.
Nice product and shipping did not take very long, will definitely buy there again
Shopping experience was excellent! My niece loved the pants
Super high quality! I loved the stickers and pen i got :)) The wording in the emails is lokey cute too!
Very responsive, on top of questions and very helpful with getting things close to what and or exactly what you are looking for.
Awesome. Thank you. Everything was packed well and was better than expected.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

