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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Very good, top notch, no disappointments over here

Date of experience: January 14, 2022
Florida
1 review
0 helpful votes
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Found what I was looking for quickly
January 14, 2022

Found what I was looking for quickly. Thank you. -Alex

Date of experience: January 14, 2022
New York
0 reviews
0 helpful votes
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Everything was great and the product was better than I expected

Date of experience: January 14, 2022
Georgia
1 review
0 helpful votes
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I miss when vampire freaks was a social site so I came over to see what you guys had going on now and found some very cool and cute stuff. I just had to have this cute plush!

Date of experience: January 14, 2022
Minnesota
1 review
0 helpful votes
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Easy to order as well as check out and the products are awesome!

Date of experience: January 13, 2022
Missouri
1 review
0 helpful votes
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I love this shop and I'm so glad I found you guys
My absolute favorite from this order is the t shirt
With the wings on the back, it's soooo cool

Date of experience: January 13, 2022
Kentucky
1 review
0 helpful votes
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I got a half size up and they were really big on me. I suppose that's my fault for sizing up, but I heard it was better to size up

Date of experience: January 13, 2022
New Jersey
1 review
0 helpful votes
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I love the shelf, it's in my room now displaying some of my favorite knickknacks! The pants were too big though, I wish the size chart were more extensive because I didn't know what size to order. Your return process seems pretty easy though so I should be fine!

Date of experience: January 13, 2022
Pennsylvania
1 review
0 helpful votes
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It was good
January 13, 2022

It was good. I noticed the hair dye was on sale for 0.99 cents just as I was looking for hairdye. Convenient.

Date of experience: January 13, 2022
Colorado
1 review
0 helpful votes
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Quick, easy, and exactly what I expected. I will order from them again.

Date of experience: January 13, 2022
Colorado
1 review
0 helpful votes
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It was good
January 13, 2022

It was good. It was fast and easy. No issue. Fast delivery.

Date of experience: January 13, 2022
California
1 review
0 helpful votes
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Liked the print but it started to peel off the second day of use

Date of experience: January 13, 2022
Virginia
1 review
0 helpful votes
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Great website easy to use and check out my order was here in about a week after ordering confirmation was next day so happy with it all

Date of experience: January 12, 2022
Nevada
1 review
0 helpful votes
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Fast and to the point
January 12, 2022
Updated review

Fast and to the point. Too many pop ups though. Still, love the Egyptian style/theme
Items!

Date of experience: January 12, 2022

Great stuff, and quick shipping!
November 3, 2021
Previous review

Great stuff, and quick shipping!

Date of experience: November 3, 2021
Arizona
3 reviews
0 helpful votes
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Returns and exchanges are difficult
February 11, 2022

Returns and exchanges are difficult. No confirmation or response to my email regarding.
The items are beautiful, the site is clear and well thought out. The freebies are really exciting and fun. However, I need to exchange a pair of boots for some of a different style. Not sure how that works. Please advise.

Date of experience: January 12, 2022
Texas
1 review
0 helpful votes
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Nice product and shipping did not take very long, will...
January 12, 2022
Updated review

Nice product and shipping did not take very long, will definitely buy there again

Date of experience: January 11, 2022

Nice looking merchandise
December 30, 2021
Previous review

Nice looking merchandise

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Shopping experience was excellent!
January 12, 2022
Updated review

Shopping experience was excellent! My niece loved the pants

Date of experience: January 11, 2022

Shopping experience was excellent
January 4, 2022
Previous review

Shopping experience was excellent

Date of experience: January 4, 2022
Minnesota
1 review
0 helpful votes
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Super high quality!
January 11, 2022

Super high quality! I loved the stickers and pen i got :)) The wording in the emails is lokey cute too!

Date of experience: January 11, 2022
South Carolina
1 review
0 helpful votes
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Very responsive, on top of questions and very helpful with getting things close to what and or exactly what you are looking for.

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome
January 11, 2022

Awesome. Thank you. Everything was packed well and was better than expected.

Date of experience: January 11, 2022