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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Super easy! Fast shipping. Amazing products. Will absolutely shop here more.
It's amazing. I love the detail of the designs.its so much more than just a shirt
It was super great and very easy. I love how fast I received my order and that I received a nice gift with my order.
Great communication, great service and overall great quality products.
I am in love with my Dead Romance Flared Pants! They fit true to the size described, and they accentuate all of my beautiful curves with the softest and sexiest velvet! They are also very comfortable and stretchy, yet the material is thick enough to give me the confident support I need for all the quick moves I have to make to catch the right moments with all the live band shots I do as a photographer. Want to turn heads effortlessly? You'll feel like the Belle of the Ball in these feminine yet very practical flared pants!
Arrived on time and looks so cute. So excited to wear it
Good product, a little pricey but well worth it. Plan to be buying again.
Great shopping and shipping was fast! Overall great experience
The experience was good, but we had to return the product due to a sizing issue. Hopefully the process goes smoothly.
Dead $#*! easy and quick. 15% off with my first order quick delivery
Quick product delivery. Packaged well protected. Fits very nice and very ghoul
Good and fast shipping, only problem was that half my order was not available.
Quick, effortless, easy navigation. The categorization is easy to browse through.
I was pleasantly surprised with the quality of the material, and the extra surprise that came with my parasol order was a very nice touch!
Love this store. Easy to buy for my vampire freak granddaughter.
Great quality merchandise and fast delivery. Love shopping for granddaughter.
This store has so much for me to purchase for my granddaughter.
Love the pants! They fit perfectly in the waist which is usually hard to find.
I bought these for my boyfriend and he loved them, my boyfriend is on the husky side and he's in a heavy metal band so it's very hard to find him good quality shoes that fit his feet and around his ankles and legs, will definitely be ordering more
I love my items and the shipping was very fast, it was fun to look around this website to see what to add to my cart next!
This shirt is perfect and half the price for th same shirt at a bigger label. I adore it and can't wait to buy more products!
I ordered some hello kitty fishnets. They are so soft and comfy and cant forget how cute they are! Plus they gave me some awesome stickers!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

