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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Site is so easy to use and fast. Excited to see how fast my stuff comes. And the ads don't do them any justice. I ordered the stuff animal Hex the rabbit. He is so velvet soft and cute. So much better in person. Plus the way he was packaged was awesome and I even got a free bracelet as well. I'm over the top impressed with my order. I can't wait to order more from them. Thank you so much. Love you guys.
Loved them, tad hard to put on but loved them. They were great.
I had emailed and asked for a size change before the items were shipped. I got a quick response and it was handled for me. Great customer service.
Love the products. Fast delivery. Great experience.
Fast and easy to navigate site. Fast shipping. Good quality material used for the hoodie.
Very easy transaction! Fast shipping. Will be a returning customer.
Very easy to order and when an order was wrong they fixed right away. Will be ordering from this company again
Dress didn't fit because it was in UK sizes. Please keep that in mind for the future.
Cute packaging, came quickly, accurate product! Good quality too! Came with a soft black slip case.
When I was able to talk to the stuff they were amazing. I attempted to do these things by myself for a month and would always find a speed bump however they would always be somebody from your site to assist me. The only thing I was disappointed in as well as some of your other customers were the size of the White Rabbit hat with the blood on the ears it ran very very small
I ordered an XL blouse and received a L blouse.
It's a clearance item so I can't return, but I'll give it to a friend.
Both pairs of pants that I ordered were what I expected. One was only available in a monkey larger size. But I'm having some sewing experience was able to Taylor both of them to my liking.
Smooth and easy order process. Very cool collection of products!
Reliable, accurate sizing, and fast shipping. They have a variety of clothing.
My son loves his pair of tripp nycs. Shipping was great clothing is in wonderful condition and I love my little stuffed skella Kitty too.
Love your store, i will for sure be back again & do more shopping
I always have a wonderful surprise with the things I ordered and I enjoy helping small business when I can
I've been seen a lot clothes, pants, and more etc. i love it
The price was reasonable for the product I bought (Black Beauty gloves), and the product itself was high quality and comfortable. Shipping was quick, and I'm very happy with the overall experience. I'd highly recommend this store!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

