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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,107
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Site is so easy to use and fast
September 9, 2022

Site is so easy to use and fast. Excited to see how fast my stuff comes. And the ads don't do them any justice. I ordered the stuff animal Hex the rabbit. He is so velvet soft and cute. So much better in person. Plus the way he was packaged was awesome and I even got a free bracelet as well. I'm over the top impressed with my order. I can't wait to order more from them. Thank you so much. Love you guys.

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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Loved them, tad hard to put on but loved them. They were great.

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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I had emailed and asked for a size change before the items were shipped. I got a quick response and it was handled for me. Great customer service.

Date of experience: September 8, 2022
Washington
1 review
0 helpful votes
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Love the products
September 8, 2022

Love the products. Fast delivery. Great experience.

Date of experience: September 7, 2022
Connecticut
1 review
0 helpful votes
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Fast and easy to navigate site
September 8, 2022

Fast and easy to navigate site. Fast shipping. Good quality material used for the hoodie.

Date of experience: September 7, 2022
Alabama
1 review
0 helpful votes
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Very easy transaction!
September 7, 2022

Very easy transaction! Fast shipping. Will be a returning customer.

Date of experience: September 7, 2022
Washington
1 review
0 helpful votes
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Very easy to order and when an order was wrong they...
September 7, 2022
Updated review

Very easy to order and when an order was wrong they fixed right away. Will be ordering from this company again

Date of experience: September 7, 2022

Easy-to-use
August 31, 2022
Previous review

Easy-to-use

Date of experience: August 31, 2022
Louisiana
1 review
0 helpful votes
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Dress didn't fit because it was in UK sizes. Please keep that in mind for the future.

Date of experience: September 7, 2022
New York
1 review
0 helpful votes
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Cute packaging, came quickly, accurate product! Good quality too! Came with a soft black slip case.

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
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When I was able to talk to the stuff they were amazing. I attempted to do these things by myself for a month and would always find a speed bump however they would always be somebody from your site to assist me. The only thing I was disappointed in as well as some of your other customers were the size of the White Rabbit hat with the blood on the ears it ran very very small

Date of experience: September 7, 2022
California
1 review
0 helpful votes
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I ordered an XL blouse and received a L blouse.
It's a clearance item so I can't return, but I'll give it to a friend.

Date of experience: September 6, 2022
Florida
1 review
0 helpful votes
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Both pairs of pants that I ordered were what I expected. One was only available in a monkey larger size. But I'm having some sewing experience was able to Taylor both of them to my liking.

Date of experience: September 6, 2022
New Mexico
2 reviews
0 helpful votes
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Smooth and easy order process
September 6, 2022

Smooth and easy order process. Very cool collection of products!

Date of experience: September 6, 2022
California
1 review
0 helpful votes
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Reliable, accurate sizing, and fast shipping. They have a variety of clothing.

Date of experience: September 6, 2022
Virginia
1 review
0 helpful votes
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Thanks for everything!
September 6, 2022

Thanks for everything! Item as expected. Would order again.

Date of experience: September 6, 2022
Iowa
1 review
0 helpful votes
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My son loves his pair of tripp nycs
September 6, 2022

My son loves his pair of tripp nycs. Shipping was great clothing is in wonderful condition and I love my little stuffed skella Kitty too.

Date of experience: September 6, 2022
Indiana
1 review
0 helpful votes
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Love your store, i will for sure be back again & do more shopping

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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I always have a wonderful surprise with the things I ordered and I enjoy helping small business when I can

Date of experience: September 5, 2022
California
1 review
0 helpful votes
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I've been seen a lot clothes, pants, and more etc. i love it

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
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The price was reasonable for the product I bought (Black Beauty gloves), and the product itself was high quality and comfortable. Shipping was quick, and I'm very happy with the overall experience. I'd highly recommend this store!

Date of experience: September 5, 2022