Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Kittyvonfoxx F.
Unfollow Kittyvonfoxx F.
Share Review
Report Review

The sight is user friendly. The specific items I was looking for were available and the price was good.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
Follow Kat Z.
Unfollow Kat Z.
Share Review
Report Review

The site is easy to use, and I receive my items fairly quickly

Date of experience: September 15, 2022
Alabama
1 review
0 helpful votes
Follow Mandi B.
Unfollow Mandi B.
Share Review
Report Review

Ordering was a smooth process
September 15, 2022

Ordering was a smooth process. Getting delivery updates was easy. My products arrived on time and I'm good condition.

Date of experience: September 14, 2022
Georgia
1 review
0 helpful votes
Follow Liliae Q.
Unfollow Liliae Q.
Share Review
Report Review

I had a very easy checkout process and fast shipping

Date of experience: September 14, 2022
Washington
1 review
0 helpful votes
Follow Paisley F.
Unfollow Paisley F.
Share Review
Report Review

Super cool products
September 14, 2022

Super cool products. Shipped fast and was well packaged.

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
Follow April W.
Unfollow April W.
Share Review
Report Review

The products are great quality
September 14, 2022

The products are great quality. They have a little bit of everything so you will definitely find something you love.

Date of experience: September 14, 2022
Nebraska
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Great selection, great prices shipping is a little too high but worth getting my stuff in hurry. Fast shipping

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
Follow Arianna S.
Unfollow Arianna S.
Share Review
Report Review

You guys have been great!
September 13, 2022

You guys have been great! This isn't my everyday style really but I will definitely be incorporating more of it into my look. You guys have lots of the best brands!

Date of experience: September 13, 2022
Vermont
1 review
0 helpful votes
Follow Danielle N.
Unfollow Danielle N.
Share Review
Report Review

My experience was great
September 13, 2022

My experience was great. Ordered easy. And it arrived quick. Love it.

Date of experience: September 13, 2022
Cote D'ivoire
1 review
0 helpful votes
Follow idk I.
Unfollow idk I.
Share Review
Report Review

Thank you i am very satisfied all items are very nice

Date of experience: September 13, 2022
South Carolina
1 review
0 helpful votes
Follow Marshall I.
Unfollow Marshall I.
Share Review
Report Review

It doesn't stick the greatest so I can rarely use it but it doesn't fall off every second. I loved the stickers and the art work tho, id definitely buy again

Date of experience: September 12, 2022
California
1 review
0 helpful votes
Follow Tiona S.
Unfollow Tiona S.
Share Review
Report Review

Easy to browse through website and order what I wanted. Wish more larger sizes had been in stock, but it wasn't a big deal. Delivered quickly and in good condition.

Date of experience: September 11, 2022
New Hampshire
1 review
0 helpful votes
Follow Madison W.
Unfollow Madison W.
Share Review
Report Review

Smooth and easy
September 11, 2022

Smooth and easy
I was able to track and be notified within the hour that my package had arrived.

Date of experience: September 11, 2022
Nebraska
1 review
0 helpful votes
Follow Eddiy A.
Unfollow Eddiy A.
Share Review
Report Review

The umbrella looks great but it arrived with the handle broken.

Date of experience: September 11, 2022
Indiana
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

I'm very happy with my purchase
September 11, 2022

I'm very happy with my purchase. Exactly as described.

Date of experience: September 11, 2022
Colorado
1 review
0 helpful votes
Follow Julius Q.
Unfollow Julius Q.
Share Review
Report Review

Ill be coming back very soon
September 11, 2022

Ill be coming back very soon. They shipped very fast and the products I received were amazing and the hair dye worked better than expected.

Date of experience: September 11, 2022
Tennessee
1 review
0 helpful votes
Follow Caitlin S.
Unfollow Caitlin S.
Share Review
Report Review

It was easy to find the cup I wanted and easy to check out.

Date of experience: September 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow Kitty D.
Unfollow Kitty D.
Share Review
Report Review

Fast shipping I received my order in just a few days
Love the free gifts

Date of experience: September 10, 2022
Washington
1 review
0 helpful votes
Follow Liberty B.
Unfollow Liberty B.
Share Review
Report Review

Was a gift for my boyfriend, came in a timely fashion and everything fit well

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
Follow BB S.
Unfollow BB S.
Share Review
Report Review

I love this company!
September 10, 2022

I love this company! Such a great sense of humor and branding for the style of merchandise they sell. We ordered an umbrella for a costume for stiltwalking. It is extremely high quality for the price!

Date of experience: September 10, 2022